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Sam Son Vacation Packages

This was one of my favorite hotels to stay in as the staff was so kind and helpful. They made sure to take care of me and I really appreciate all of their hospitality and hard work. The location is close to everything and the room was spacious and clean. I would definitely stay here again and if ever in Hanoi.

Very helpful staff, prices were not too bad, room was very clean and cold, you get jasmine tea when you check in.

Like most places in Vietnam, maintenance is a bit of an issue. However, breakfast was great and staff were truly helpful and friendly. Rooms were comfortable and clean. Hotel was very close to shops, restaurants, Train Street and the lake.

Great location. Easy to walk to main attractions or staff quickly got taxi. Property fantastic and staff were all really quick to help and friendly.

Terrible experience. Had my travel plans change, used the virtual agent to cancel the trip, they didn’t honor that cancellation and no communication about the reason why. Very disappointing to see.

My husband and I enjoyed our stay very much. Great location! Breakfast was only a 2 min walk away in a different hotel and a nice way to start the day. Angela had been great organising a pick up and drop off from the airport and we were able to leave our luggage in the foyer for our very late departure. I would stay here again.