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Crystal Inn Hotel & Suites West Valley City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Indoor spa tub
Front of property
Pillowtop beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪6 min walk‬
  • Salt Palace Convention Center
    ‪10 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Crystal Inn Hotel & Suites Midvalley

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2509)
$151 nightly
The price was $167
The price is $151 total
includes taxes & fees
Crystal Inn Hotel & Suites Midvalley

About this property

Crystal Inn Hotel & Suites West Valley City

3-star West Valley City hotel walkable to Maverik Center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crystal Inn Hotel & Suites West Valley City provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, ski storage, and tour/ticket assistance. Complimentary self parking is available on site.

Crystal Inn Hotel & Suites West Valley City is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1095 out of 1693 reviews
Rating 8 - Good. 389 out of 1693 reviews
Rating 6 - Okay. 120 out of 1693 reviews
Rating 4 - Poor. 49 out of 1693 reviews
Rating 2 - Terrible. 40 out of 1693 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Delray

Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Stayed 1 night in Mar 2025

10/10 Excellent

C M

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the Mavwrik Center was across the parking lot
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Stayed 1 night in Dec 2024

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a Heart Concert at the Maverick Center. It worked so well. We walked across the parking lot and we were there
Stayed 3 nights in Mar 2025

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ol Reliable

We checked in fast and walked into a room that smelled strongly of cigarettes. I don't think it was the room I think there may have been someone smoking in the room next door but we asked if we could move and they were happy to help us switch our room. It was very appreciated. We have stayed here many times and will continue to return.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is great. Loved it.

We were here for a concert. The hotel was in walking distance. So, after the concert we were back in our room while cars were still trying to get out to go home. The room was great. We would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room with breakfast in a very convenient location.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Lumpy beds and unclean rooms

The room appeared to be clean until we got in the bed and there was a blood stain on the sheet by the pillow. The bed was super lumpy and too soft hurt both our backs. In the morning I woke up with a strange item stuck to my neck and it was a used bandaid not from me. Discusting. Found random long dark hair under the bed covers not from us. And to top it all off, we had to leave early at 5:30am so I went to the front counter with 24 hour front desk clerk to check out and no one was there had to yell to see if someone was in the back and a guy that appeared like he was sleeping rubbing his eyes came out. Also the walls are paper thin you can hear everyone talk, move, or anything else they are doing. Not a good night sleep for us. Would not recommend. The only nice thing was it was really close to the Maverick Center for our Rock Concert.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
We were going to concert and everything was so close. Very clean and quiet. Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica, Idaho Falls

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, room was very nice, staff was friendly, and it was very convenient for us to be next to a venue that we had an event at.
Stayed 1 night in Mar 2025

8/10 Good

Mike D

Liked: Cleanliness, staff & service

Overnight Getaway

The room is comfortable but we had extremely noisy guests directly above our room. They stomped and bounced balls from 4-6 PM then again from 10;30 - 1:00 PM. Sounded like a few younger children without supervision. Therefore the ratings we gave. It would be nice if the hotel would upgrade to nicer tv’s.
Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are old and hard. The whole place is very outdated
Stayed 1 night in Mar 2025

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Mar 2025

8/10 Good

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Below average breakfast!

Breakfast was horrible. I think they just reheated the breakfast from the day before. I got to breakfast midway through the breakfast hours and everything was old, hard and crusty. We didn’t even eat. I had to cut the scrambled eggs with a knife. Come on, do better!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Mar 2025

10/10 Excellent

jeff

Stayed 1 night in Mar 2025

10/10 Excellent

matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Kailee

Liked: Cleanliness, staff & service, property conditions & facilities
Our go to. Always nice
Stayed 1 night in Mar 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was amazing
Stayed 1 night in Feb 2025