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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Free daily buffet breakfast
Exterior
Exterior
Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
$109
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Place, Market Square
    ‪12 min walk‬
  • Place, TD Station
    ‪16 min walk‬
  • Place, Marco Polo Cruise Terminal
    ‪3 min drive‬
  • Airport, Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(106 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, desk, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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4.4 out of 5, Excellent, 441 reviews
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About this property

Holiday Inn Express Saint John Harbour Side by IHG

4-star hotel in North End
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Saint John Harbour Side by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3283 square feet (305 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Saint John Harbour Side by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

LIN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

NAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

chonghui

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable space. Would love to come back someday!
Stayed 1 night in Jun 2025

6/10 Okay

Philippe

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, hot breakfast and clean + comfortable rooms. Pool & hot tub were wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception was very accommodating. We arrived early expecting to wait 2 hours but were checked in right away. Great friendlt efficient service.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had good choices and was tasty. The beds were extremely comfortable & rooms were spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lady doing breakfast was a bit rude other than that the stay was fantastic.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. It was my wifes birthday and the staff decorated the room with birthday decorations. Unexpected and lovely. Room was great very comfortable and clean. No complaints with anything. Staff were great, location was great, facilities were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very pleasant stay
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and comfortable. The staff are excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice and clean and close to a great pub for dinner frendly staff
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was newly renovated and everything was spotless and in excellent condition.There was a good selection at the breakfast buffet.
Stayed 1 night in Jun 2025

10/10 Excellent

Leonard, BRADFORD

Stayed 1 night in Jun 2025

8/10 Good

ric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2025

6/10 Okay

Jack

Business traveler
Not so much a preferred location
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Small issue when I first checked in, the reservation was not showing that I booked through and paid through Expedia. The check in clerk told me I had to deal with Expedia and wouldn't/couldn't help us and almost had to pay twice for a hotel room. However went to the front desk a third time after hotel shift change and Brandon was the check in clerk. Brandon was exceptional and corrected the problem instantly. Thank you Brandon.
Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and cleanliness
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, up to date, and comfortable!
Stayed 1 night in May 2025

10/10 Excellent

corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the free parking, the included breakfast and especially the easy way to control the room temperature as it was very warm.
Stayed 1 night in May 2025