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Hilton Saint John

4.5 star property

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Photo gallery for Hilton Saint John

Indoor pool
Meeting facility
Ballroom
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
$100
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
1 Market Sq, Saint John, NB, E2L4Z6
  • Place, Market Square
    ‪1 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪3 min walk‬
  • Place, TD Station
    ‪7 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪16 min drive‬

Room options

King Room with Downtown View

  • Sleeps 3

Queen Room with Downtown View

  • Sleeps 2

View all photos for Suite, One Queen Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Suite, One Queen Bed, Club Floor

9.0 out of 10
Wonderful
(6 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, One King Bed, Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, One King Bed, Club Floor

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Room, 1 King Bed, Harbor View | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(41 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Downtown View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View (Downtown View)

8.4 out of 10
Very good
(28 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 QUEEN BEDS HARBOUR VIEW

Premium bedding, in-room safe, desk, iron/ironing board

2 QUEEN BEDS HARBOUR VIEW

8.6 out of 10
Excellent
(37 reviews)
  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING BED DOWNTOWN VIEW

1 KING BED DOWNTOWN VIEW | Premium bedding, in-room safe, desk, iron/ironing board

1 KING BED DOWNTOWN VIEW

8.2 out of 10
Very good
(25 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Club Floor

Two Queen Beds, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Beds, Club Floor

8.0 out of 10
Very good
(4 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Premium bedding, in-room safe, desk, iron/ironing board

Royal Suite

  • 1194 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed Club Floor

Premium bedding, in-room safe, desk, iron/ironing board

One Queen Bed Club Floor

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbor View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • 390 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room with Harbour View

  • Sleeps 2

Club Two Queen Room

  • Sleeps 4

Standard Junior King Suite with Downtown View

  • Sleeps 3

Junior Two Queen Suite with Downtown View

  • Sleeps 4

1 Queen Bed Club Floor With Sitting Area

  • Sleeps 3

1 King Bed Club Floor With Sitting Area

  • Sleeps 3

View all photos for Club Floor King

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Club Floor King

  • Sleeps 3

1 Queen Bed Club Floor

  • Sleeps 3

View all photos for One King Bed, Club Floor

One King Bed, Club Floor | Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Club Floor

7.6 out of 10
Good
(5 reviews)
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King Room with Harbour View

  • Sleeps 3

Two Queen Room with Harbour View

  • Sleeps 4

Two Queen Room with Downtown View

  • Sleeps 4

Similar properties

Bar (on property)
Delta Hotels by Marriott Saint John
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,007 reviews
Delta Hotels by Marriott Saint John

About this property

Hilton Saint John

4.5-star Saint John hotel, connected to a shopping center in Uptown
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Saint John provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 17286 square feet (1556 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Hilton Saint John is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • York Bistro Pub

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,286 square feet of space)
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Reviews

Hilton Saint John Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

6/10 Okay

maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Difficult to get to if not familiar w Saint John We got in 930p and there was nothing to do in their tourist area. Mostly all was closed which is odd for a Thursday nite to us. Room was very good. Staff, some very knowledgeable, others not great at communicating directions to navigate nearby locations. Overall it was a good hotel stay. Beds very comfortable. Great size room.
Stayed 1 night in Sep 2025

2/10 Terrible

Thomas

Traveled with family
Liked: Amenities
It was a terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Delicious but- glad we bought it through Expedia.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
If you like a lobby lounge or dining anytime this hotel only offers breakfast, closes mid-afternoon and opens at 5pm and closes early nightly. However there are tons of other places within walking distance.
Stayed 10 nights in Aug 2025

2/10 Terrible

Cassandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Swasnand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff is super nice , Rosalie gave us all the info to go have a nice time for our anniversary , she knew the direction, clean room , for us everything was perfect
Stayed 1 night in Sep 2025

6/10 Okay

Auriol

Traveled with partner
The harbour view was the best and the worst feature. There was a musical event outside the hotel which lasted till 11 pm. The hotel is quite old and dated. I prefer newer and cleaner.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 1 night in Sep 2025

4/10 Poor

Huiru

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself is great but the communication after that was not pleasant. I got tricked on extra Breakfast charge. During booking (through Expedia), I selected “breakfast included” option for the hotel. When I read the itinerary, I noticed that the Room Details shown "Included amenities Breakfast for 2". I thought that was just a standard statement so I added a requests "Can we have breakfast for all 4, instead of only 2" on Expedia booking. Then on August 15 when we arrived, I asked breakfast for 4. The lady gave me coupons that written 4 so I thought it's all settled to have breakfast for 4 (3 adults, 1 child). Surprisingly I got invoiced on August 17, charging me for additional $20 breakfast each day. With HST and MAT, the invoice is $47.62 (I didn’t read the invoice that day). When I read it on August 22, I called Hilton and explained. A lady said she would give me refund. When no refund went through, I followed up on Sept 6. A gentleman said the charge is standard for the Room Type and they will be no refund for me. He said that Hilton will change extra breakfast for extra guest more than 2, even that extra guest does not go downstairs for breakfast. I said that this wasn't communicated clearly to me at the day when I arrived. He said too bad that I didn't book the hotel through them directly and I should talk to the third party that the booking was made. I felt tricked even though the invoice is not a lot. I shared this experience so that others can avoid unpleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claude

Stayed 1 night in Sep 2025

8/10 Good

Ailsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Very let down due to absolutely filthy bay view window and the room being generally tired and in need of a renovation
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location! Excellent restaurants nearby and unloading the car was very easy
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

ROOM 508, no ship views

Room 508 we were promised it had cruise ship views but it did not as it faces the harbour bridge, only view if a third ship is ported. I did call the front desk and was assured, but no ship views, disappointed as my granddaughter had never seen ships before.
Stayed 1 night in Aug 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
It was an older hotel, but very clean and very nice. Staff is very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro, Andover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. Super convenient to walk everywhere. Breakfast plentiful and delicious.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice
Stayed 1 night in Aug 2025

8/10 Good

Francine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was lovely to overlook the Saint John harbour from our room.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from check in to check out. Terrific staff, great location, and delicious breakfast!
Stayed 1 night in Aug 2025

6/10 Okay

Zack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jennica

Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right on the Harbour Passage walkway and in the heart of Uptown.
Stayed 3 nights in Aug 2025

6/10 Okay

Derek

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Found the rooms to be ok. Staff top notch. Room smell was a bit off. Found an adult toy under the bed. Staff took care of item quickly. Bed mattress needs to be replaced due to age
Stayed 2 nights in Aug 2025