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Get an overview of this hotel
4.5-star Saint John hotel close to Saint John Regional Hospital

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour business center
Laundry facilities

Location

Located in the heart of Saint John, this luxury hotel is within a 15-minute walk of Stone Church, Harbour Station, and Saint John Arts Centre. Saint Joseph's Hospital and Loyalist House are also within 15 minutes.

Hotel Features

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.

Room Amenities

All 112 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Free newspapers, free local calls, and hair dryers are among the other amenities that guests will find.

Languages Spoken

  • English

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Chateau Saint John Trademark Collection by Wyndham

369 Rockland Rd, Saint John, NB E2K3W3

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5 AM

Minimum check-in age is: 19

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

Hotel Names

  • Château Ascend Collection
  • Château Ascend Collection Hotel
  • Château Ascend Collection Hotel Saint John
  • Château Saint John Ascend Collection
  • Chateau Saint John Trademark Collection Wyndham Hotel
  • Chateau Trademark Collection Wyndham Hotel
  • Chateau Saint John Trademark Collection Wyndham
  • Chateau Trademark Collection Wyndham
  • Chateau Tramark Collection Wy
  • Chateau Saint John Trademark Collection by Wyndham Hotel
  • Chateau Saint John Trademark Collection by Wyndham Saint John

National Rating

This property has received its official star rating from Canada Select.

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Chateau Saint John Trademark Collection by Wyndham is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Water dispenser
  • Elevator
  • 24-hour front desk
  • Free breakfast
  • Grocery/convenience store
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Smoke-free property
  • Computer station
  • RV, bus, truck parking
  • Luggage storage
  • ATM/banking
  • 24-hour business center
  • Snack bar/deli
  • Shared microwave
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 112
  • Television in common areas
  • 24-hour fitness facilities
  • One meeting room
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Parking

Free self parking , RV, bus, truck parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Guests are offered a complimentary full breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

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