See all properties

Urban Style L'Étape

3.0 star property

Choose dates to view prices

Photo gallery for Urban Style L'Étape

Superior Double Room, Terrace | Bathroom | Free toiletries, hair dryer, towels
Terrace/patio
Reception
Superior Double Room, Terrace | Desk, soundproofing, free cribs/infant beds, free WiFi
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is $95
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
18 Avenue de la Republique, Saint-Flour, Cantal, 15100
  • Place, Saint-Flour Cathedral
    ‪12 min walk‬
  • Place, Musée de la Haute Auvergne
    ‪12 min walk‬
  • Place, Le Lioran
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Desk, soundproofing, free cribs/infant beds, free WiFi

Superior Double Room, Terrace

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Classic Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Twin Room

Comfort Twin Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

Similar properties

Terrace/patio
Brit Hotel Essentiel St Flour
Saint-Flour
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
3.9 out of 5, Good, 388 reviews
Brit Hotel Essentiel St Flour

About this property

Urban Style L'Étape

3-star Saint-Flour hotel with restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Urban Style L'Étape offers 23 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Saint-Flour hotel also offers a terrace, ski storage, and tour/ticket assistance.

Urban Style L'Étape is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.11 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 7.5 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Urban Style L'Étape Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 160 reviews
Rating 8 - Good. 65 out of 160 reviews
Rating 6 - Okay. 11 out of 160 reviews
Rating 4 - Poor. 3 out of 160 reviews
Rating 2 - Terrible. 0 out of 160 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Locker room and staff. Great restaurant with amazing food which allows dogs!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, amenities
Accueil pro et souriant. Chambre coquette, rénovée et la cuisine du restaurant est de qualité et de belle présentation. Personnels efficaces
Stayed 1 night in Jan 2026
Verified

8/10 Good

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manque un peu d'isolation dans les chambres sinon séjour agréable
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Julia

Dommage j’avais une chambre pour personne en état de handicap
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un accueil professionnel et souriant, chambre confortable, emplacement idéal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, deco sympa, bon accueil et très bon petit déjeuner. Pas de parking mais nous n’avons pas eu de souci à trouver une place dans la rue en bas de l’hôtel, il y a aussi un grand parking public gratuit à quelques minutes à pied.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Eric

Liked: Staff & service

Séjour bon RAS

BON SEJOUR
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon rapport qualité prix

Cest mon deuxième séjours et toujours aussi satisfait. Services, chambre, restauration, petit déjeuner. Tout y est
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ANAIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Accueil chaleureux, chambre très propre et bien rénovée
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Jolie découverte. Chambre confortable. Bonne restauration et petit déjeuner. Personnels au top
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Berge

Liked: Room comfort
RAS
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Chambre impeccable, spacieuse. Le restaurant est excellent, les produits sont de très bonne qualité. Et le petit dejeuner etait royal avec beaucoup de choix mais egalement très qualitatif.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gaëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour extraordinaire

Un séjour une fois de plus exceptionnel !! De l’accueil à la chambre c’est un 0 faute ! Et la cuisine…un véritable régal pour les yeux et les papilles !!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

l'interieur des chambres bien décorée

sur le site de hotel.com la photo de l'extérieur n'est pas très réussie mais la déco des chambres est TB. lit confortable. seul bémol = très mal insonnorisé, on entend le voisin éternuer. Hotel situé "en bas" de la ville c'est à dire pas vraiment dans le centre mais facile de se garer. PDJ bien
Stayed 2 nights in May 2024
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix parfait Le personnel très sympa
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très bien je recommande
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à conseiller

Hôtel bien situé dans la partie basse de lla ville. Restaurant gastronomique au sein de l hôtel, complet, nous sommes donc allés dîner tout près, dans un restaurant conseillé par l hôtel et n avons pas été déçus. Le petit-déjeuner de l hôtel était exceptionnel, copieux, avec des produits locaux de qualité. Ravis de cette soirée d étape.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Excellent hotel. Chambre spacieuse, bien équipée et grande. Petit déjeuner complet et de qualité.
Stayed 1 night in Oct 2023
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux, repas élaborés et très savoureux. Nous avions notre chien durant ce séjour, et tout s'est bien passé. Il a été accepté partout (salle du restaurant y compris ) . Aucune remarque négative, même des autres clients .
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eqipe tre sympa tres accueillante Restaurant. Tres bons ! Bon rappôrt qualite prix
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excrptionnel !

Excellent accueil. Grand sens du service client ! Merci !
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien passer une petite panne d’ascenseur le dimanche mais ça on peut pas prévoir équipe sérieuse déjeuner nickel
Stayed 2 nights in Aug 2022