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Get an overview of this hotel
Saint-Etienne hotel with bar/lounge, connected to the convention center

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Concierge services

Location

Located in the heart of Saint-Etienne, this hotel is within 1 mi (2 km) of Cite du Design, Zenith Saint-Etienne Metropole, and Musee d'Art et d'Industrie. Stade Geoffroy-Guichard and Musée des Verts are also within 2 mi (3 km). Saint-Etienne Châteaucreux Station is only a 2-minute walk and Saint-Etienne-Carnot Station is 18 minutes.

Hotel Features

A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.

Room Amenities

All 77 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.

Languages Spoken

  • English

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Novotel Saint-Étienne Centre Gare Châteaucreux

5 Cours Antoine Guichard, Saint-Etienne, Loire 42000

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.50 per person (approximately)
  • Covered self parking fee: EUR 9 per day (in/out privileges)
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 9 per pet, per day
  • Food and water bowls are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Enhanced food service safety measures are in place.

Hotel Names

  • Novotel Gare Opening March 2019 Hotel
  • Novotel Gare Opening March 2019
  • Novotel Saint Étienne Centre Gare
  • Novotel Saint-Étienne Centre Gare Hotel Saint-Etienne
  • Novotel Saint-Étienne Centre Gare Saint-Etienne
  • Hotel Novotel Saint-Étienne Centre Gare Saint-Etienne
  • Saint-Etienne Novotel Saint-Étienne Centre Gare Hotel
  • Novotel Saint-Étienne Centre Gare Hotel
  • Hotel Novotel Saint-Étienne Centre Gare
  • Novotel Saint Etienne Centre Gare (Opening March 2019)
  • Novotel Saint Etienne Gare
  • Novotel Saint-Étienne Centre Gare Châteaucreux Hotel
  • Novotel Saint-Étienne Centre Gare Châteaucreux Saint-Etienne

Hotel Amenities

Renovations + Closures

This property is closed from December 18 2020 to January 3 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a terrace, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Saint-Étienne Centre Gare Châteaucreux is a smoke-free property.

  • Number of meeting rooms - 4
  • Terrace
  • Bar/lounge
  • Luggage storage
  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Concierge services
  • Snack bar/deli
  • 24-hour front desk
  • Covered parking
  • Parking (limited spaces)
  • Total number of rooms - 77
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Food and water bowls

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

Novotel Saint-Étienne Centre Gare Châteaucreux offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Saint-Etienne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Raised toilet seat
  • Grab bar - in shower
  • Wheelchair-width doorways

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Reviews

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