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Les Palatines - Residence

3.0 star property

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Photo gallery for Les Palatines - Residence

Premium bedding, blackout drapes, soundproofing, iron/ironing board
Reception
Lobby sitting area
Exterior
Daily buffet breakfast (EUR 8 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Breakfast available
$70
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
19 Square Amouroux, Saint-Etienne, Loire, 42100
  • Place, Pilat Regional Natural Park
    ‪14 min walk‬
  • Place, School of Mines of Saint-Etienne
    ‪17 min walk‬
  • Place, Congress Center
    ‪3 min drive‬
  • Airport, Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Studio

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment 4 pers.

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Apartment 4 pers.

  • 484 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Apartment 6 pers.

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Apartment 6 pers.

  • 646 sq ft
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds OR 6 Twin Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Les Palatines - Residence

3-star residence in Bellevue - Le Mont - La Jomayère
This smoke-free residence features a meeting room, laundry facilities, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Housekeeping is not available.
Les Palatines - Residence offers 48 accommodations with coffee/tea makers and complimentary toiletries. Beds feature premium bedding. Accommodations at this 3-star residence have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access.

Les Palatines - Residence features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Les Palatines - Residence is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available for a fee: EUR 8 per person

Bedrooms

  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • No housekeeping service

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Palatines Residence
Palatines Residence Aparthotel
Palatines Residence Aparthotel Saint-Etienne
Palatines Residence Saint-Etienne
Palatines Saint-Etienne
Les Palatines
Les Palatines Residence
Les Palatines - Residence Residence
Les Palatines - Residence Saint-Etienne
Les Palatines - Residence Residence Saint-Etienne

Les Palatines - Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 351 reviews
Rating 8 - Good. 153 out of 351 reviews
Rating 6 - Okay. 75 out of 351 reviews
Rating 4 - Poor. 22 out of 351 reviews
Rating 2 - Terrible. 5 out of 351 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ajaz

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Epeli

Traveled with group
Liked: Cleanliness, room comfort

Rugby trip

Nice place near public transport easy to use was great 👍
Stayed 1 night in Sep 2023

8/10 Good

Carl

Stayed 1 night in Sep 2023

8/10 Good

Louise

Traveled with partner, Traveled with pets
Liked: Cleanliness
Reception was shut Found number to call receptionist very ho
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff very friendly and helpful.

The car park is public not private.

8/10 Good

Maria, Breda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay at Les Palatines

We were a little confused when we arrived as there was no one at the desk and the doors were closed as it was Sunday, but with a quick phone call, the hotel manager guided us inside by giving the codes, and helped us to our keys of the apartment. It wasn't the most atmospheric building or neighbourhood, but the apartment was comfortable and so were the bed and the bath. I really liked the bathroom, the kitchen and the large windows. The only downside is that we couldn't get the internet to work.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

large with all the basics, but a little noisy

Hotel reception was very friendly. Room was large with kitchenette and the basics. Not luxurious but comfortable. We did not leave the room except to get groceries and hit the bakery nearby as we were feeling under the weather. We were quite comfortable in the room and had all the basics we needed for this one day/night stay. Few restaurant options around, but a couple of grocery stores and an average bakery. Fairly close to public transport to get to the centre if required, but not sure how long it takes as we did not use it. The room was quite loud as the walls were fairly thin. In the middle of a residential area. Free parking if you could find it, or there was a decent price for garage parking if required a couple of blocks away. This hotel was great value for money.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Les Palatines - Convenient, well equiped apartment

Nice, clean, convenient and a home from home. Good communication by email for entry and key location. The local area is pleasant and there is a good sized childrens play park just opposite. Parking is restrictive for many car users, but was ok for us (we got the last one available, just outside the front door). The only problem was working out how to use the kitchen hob. The control numbers had been scrubbed clean off and so working out what heat setting to use was trial and error. Recommended for anyone needing a self catering place to stay for up to 5 people.

10/10 Excellent

Melanie, Ann Arbor MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place for family of six

We had a two bedroom apartment, with 3 twin beds in one room, a master bedroom, and a roll away bed. The kitchen was well-equipped for cooking in with two burners, microwave and refrigerator, and the apartment was very clean and appeared freshly painted. The kitchen table had room for six. The front desk staff leave at 6pm and are not there on Sundays, so don't expect a full service hotel.There is a play area for children by the front of the hotel and a supermarket within a few minutes walk. It was quiet at night even on Friday and Saturday. Overall, a great place to stay for our family of six and a good value compared to two rooms in a more traditional hotel.

6/10 Okay

Samy, London

Liked: Cleanliness, property conditions & facilities, room comfort

Good, basic and conventient

Having stayed in various apart-hotels in France I was pleasantly surprised with this place. This is my second visit herer and I found the rooms are basic but very clean and comfortable. The rooms were in a very good condition and really had everything you need. The location is not central but you can hop on the tram and be in the center in about 10 mins. Highly recommended given the limited options in St Etienne.

6/10 Okay

Janet, London, Ontario, canada

Disliked: Staff & service, room comfort

Hotel lacking

While this hotel/apartment has potential to be a very nice place, we found it to be lacking in many ways. The 'spacious' bedroom only had a bed in it, nothing else, not a chair, chest of drawers or even a hook on the back of the door. The 'second' double bed was a pull out in the living room. The bathroom was very basic with towels provided but towels were changed only once a week. Bring your own tp as a limited amount was provided. This apartment also had a lingering sewer-like smell which did dissipate upon opening the windows. Parking can also be a problem but this appears to be a problem city wide.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good hotel for the price

The hotel is located in the south side of St Etienne and close to mass transit and the main mall of the city. Generally good location but few "large" restaurants around, however, there were many markets and small grocery stores nearby. The rooms themselves were pretty sparse, but nice and clean. New floors, hardware, paint and linens. The rooms also included a balcony and a very tiny TV (FYI - all 5 channels in French). This hotel/apartment is clearly geared for longer stays as it includes a kitchenette, microwave and small refrigerator and did include wireless internet. The hotel was undergoing renovations and at moments had some unpleasant odors in the hallways, but overall not too bad. The breakfast was limited but decent. Given that no other hotels were generally available when I booked it, this hotel was good for the price and the comments mentioned above. LARGE NOTE: The office hours (currently) are 9 am - 12 pm and 2 pm - 7 pm, so if you checking in at some other time call ahead!

8/10 Good

Cyril

Business traveler
Liked: Cleanliness, room comfort
Bien situé personnel d’accueil sympathique Chambre à rafraîchir
Stayed 1 night in Sep 2025

10/10 Excellent

Meryem

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Marcel

Hallo ich kann leider keine Bewertung über das Hotel abgeben da es an der Kommunikation haderte und die Frau es für 7 Tage Buchen wollte.
Stayed 1 night in Aug 2025

10/10 Excellent

GILLES

Stayed 1 night in Jul 2025

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, room comfort

Gutes Hotel mit Top Stadtlage

Das Hotel ist wirklich gut gelegen. Hat alles gut geklappt, bis auf die Codes für das Schließfach der Schlüssel. Diese hatten wir leider vorab nicht erhalten. Wir sind Sonntags angereist und CheckIn war ab 14:30. Die Rezeption hat aber Sonntags nur bis 12:30 offen. Somit hätte auch ein Anreise um 14:30 nichts gebracht, da ja keiner da war um die Codes zu erhalten. Wir riefen dann die Notrufnummer an und die wirklich sehr nette Frau, half uns sehr gut weiter und gab uns die Codes.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Room comfort

Excellent

Très bon séjour chez Les palatines... Bien situé, calme et réceptionniste très accueillant et professionnel. Je reviendrai...
Stayed 1 night in Jun 2025

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, room comfort
Alles hat wunderbar geklappt. Wir sind außerhalb der Öffnungszeiten angekommen und haben uns sofort zu Recht gefunden um die Schlüssel zu bekommen. Der Concierge am Morgen war sehr freundlich.
Stayed 1 night in Jun 2025

4/10 Poor

Remi

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Karine

Traveled with family
Liked: Cleanliness, amenities
Appart hotel facile a trouver ... peu de places de parking . L'endroit ne fait pas rêver...établissement vieillissant et appartement un peu délabré mais ceci dit les draps et serviettes etaient propres ! Réservé pour 4 personnes ...2 adultes et 2 enfants mais il ny avait qu'un lit double et un lit simple . J'ai du faire dormir un enfant sur la banquette dure et pas tres propre dans un sac de couchage qu'on avait dans notre voiture. L’immeuble est bruyant..les portes grinces de partout . Pour une nuit ça passe !
Stayed 1 night in Feb 2025

10/10 Excellent

Rey

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Carrol Michee

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024