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Saint Bernard Vacation Packages

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Outstanding accommodations

It is a beautiful art decor property that is walking distance from the French market, French Quarters and the other end of Bourbon Street that is not on the Canal side. It is close to a lot of different restaurants. It is a private and secured hotel that is traditional with a historic twist. It doesn't have an elevator. Due to the fact that it is in a historic building. They have a courtyard and a balcony on some of the rooms. The rooms are spacious and they have a retro refrigerator in them. This hotel is a new property the owners open this property last October. It is a couple's paradise due to the fact that they don't have tv's. So it will force you to get out and do things around the city. They have a staff that is extremely hands on and will help you anyway they can. They have a 24 hours number. That you can reach them if you need help with anything. They are extremely friendly and customer service is a plus with them. They definitely want to keep you coming back. It is a good place for women or a single person that want to travel on their own. It is good for a girl trips also. Due to the southern charm and authenticity of that New Orleans look and that purple and green color on the outside it scream New Orleans old charm. It is a good change of scenery if you want to get away from the commercial hotels that we are accustomed too. So I highly recommend that you give this hotel a try for a true authentic feel of New Orleans. I am a city person it is a change.

Overall, I was impressed with the room itself. It was very spacious. It came with a kitchen, which was necessary for me because I was traveling with my grandchildren. The checkout time is earlier than other places it was for 10 AM and I didn’t realize that until I was getting ready to leave. It was my birthday weekend and I was traveling with my grandchildren which makes navigating a little different the cost for a late check out is 150 and I decided to go ahead and do a late checkout because of the gravity of the situation when I pay the money, everything is virtual, you don’t talk to anyone face to face which I really did not like when you enter into the hotel there’s no one there to greet you. Everything is virtual. Some people may like it because they don’t have to deal with anyone, but I do like to be able to interact with other others after I paid the money. A person from the staff came in and yelled at us and said that we were supposed to be out. She further noted that she would be back in 10 minutes and we needed to be gone as I tried to call out to her she stormed out of the room and did not respond to anyone of us that was talking to her to let her know that we have paid the money when I spoke with someone they told me that they will call me back on Monday and which I never received the call and that they would’ve went in charge not once did they try to compensate me for being interrupted and late for my reservations that I had I would not go back because of that.

After a mix up with my room reservation, the staff went above and beyond to accommodate us into a great room. All the staff we encountered were wonderful, and the food is exceptional.

Needs more upkeeping even the most transited area elevators needed more to be clean and the only late night eating option (steak and Shake) needs to be clean.

Great hotel, with suites of varying size. Each one of us had our own bedroom with a shared bathroom and a shared common space (kitchen, living/dining room). There was even a washer and dryer in the suite. We took advantage of the restaurant downstairs and the rooftop pool. Very clean and comfortable. The only thing that would have made it better was if there was someone always on duty at the front desk. Would definitely stay here again.