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Communication online was good.Air conditioning wasn't working in the first room had to change the room.Toilet was not clean ,sheets were dirty after many attempts one clean pillow and duvet was provided.Location was good but due to lack of staff hotel looks and feels neglected.Overall won't recommend or stay again had to move out for few days during my 7 day stay.Pretty disappointed but can't complain about the staff on the door and some room service staff were good. However reception desk didn't provide things in time and forgot at times .

Reasonable price with Great location, with all kinds of shops around here and staff was helpful and friendly and remain available throughout the stay. Parking was available which is safe and convenient for a traveller. The only thing that needs to work on is the noise from the bus station by make the property sound proofing settings accordingly. Also thankful for the management for upgrading our room as per our desire and convenience.

My stay was quiet and comfortable. Recommended for families looking peace in murree.

My stay was a disappointment. I had specifically booked a deluxe double room online, but when I checked in, they gave me a standard room. And if that wasn't enough, the breakfast was a total letdown, there weren't many options to choose from. I definitely wouldn't recommend this place to anyone.

Great hotel! Undergoing certain renovations currently (summer 2026) that i wish i knew about beforehand (pool was closed - spa options were sparse, construction workers around etc.) but the staff is EXCELLENT. very helpful. 24/7 valet that was a Godsend. your classic great hotel but make it smaller and cozier, plus more creative. overall we had a great stay.

Very clean and a very helpful and welcoming staff! Great location near F6 handicraft market. Great value.