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Sa Pa Vacation Packages

Staff were lovely and location was great in Hanoi. However the plumbing wasn't the best and often left a smell. Also, I arrived early and they held my suitcase for me until check in time. Although this is kind, I would question the security behind this as i went in and out of that room a few times and other people's belongings were there. Seems like anyone could take it if they had to temporarily store something as well. Be aware it's very noisy on the street below.

The pictures don’t match the rooms at all. Had booked this place for 3 nights at $65 USD/night, almost $200, which is not worth the cost. This place is worth maybe $25-45/night. After checking in my gf and I requested a room change to a cheaper room which was cleaner, then got a room at a different hotel since we were willing to pay for a different hotel where we stayed at before. The staff were helpful and the location is in a good spot but the rooms are completely not what the pictures show.

Staff is very nice and helpful; they make you feel welcome. The only thing I did not like was the room. It looked very different from the pictures; it was really small and felt old. I kept wondering how they got a 4-star rating. We booked another hotel later on the week and that one totally changed my first impression of Hanoi's hotel business (thank God!). My opinion is that the rating is not aligned with what you actually get when you stay in this hotel.

The hotel locatio was perfect. Front office staff, Lisa and Tuc were very helpful, I thankyou.. Lots of food options around the hotel

Awesome Stay. Corner suite had a quaint balcony. Night market literally outside your door. Perfect spot for DT old quarter stay!

Great spot in the middle of the city with many things walking distance from hotel. Good places for food, breakfast/ lunch/ dinner as well as for shopping. Great view from room as well. Staff was awesome and very friendly.

The GM Premium hotel is located right in the middle of the Old Quarters, a bustling, dense area of Hanoi. As we made our way up the steps, three Bellmen quickly open the doors and grabbed our bags. They insisted we just sit down and take it easy. We were greeted by Tracey, a very professional and gracious host. She delivered some wonderfully refreshing drinks and snacks to have while she got us registered. Our room was very clean, quiet, comfortable and just what we needed. Tracey gave us her WhatsApp number so we could stay in touch with any needs or questions that might come up. This was very helpful. The included breakfast at the top of the hotel was wonderful, and the view was fantastic. All in all, if you’re looking for a great place to say in the Old Quarter, I highly recommend the GM Premium!