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Sapa Cat Cat Hills Resort & Spa

4.0 star property

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Photo gallery for Sapa Cat Cat Hills Resort & Spa

Fountain
Creator video
Reception
View from property
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
$85
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
086 Fansipan, Sa Pa, Lao Cai, 33000
  • Place, Cable Car Station Sapa
    ‪8 min walk‬
  • Place, Sa Pa Square
    ‪10 min walk‬
  • Place, Sapa Lake
    ‪15 min walk‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, desk, bed sheets

Family Suite Room

  • 1109 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Panoramic Double Room

Minibar, in-room safe, desk, bed sheets

Panoramic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Villa

Presidential Villa | Minibar, in-room safe, desk, bed sheets

Presidential Villa

  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

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About this property

Sapa Cat Cat Hills Resort & Spa

4-star Sa Pa resort close to Sapa Lake
This resort features an outdoor pool, a restaurant, and a 24-hour fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Sapa Cat Cat Hills Resort & Spa offers 97 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sapa Cat Cat Hills Resort & Spa features an outdoor pool and a 24-hour fitness center. Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly resort also offers spa services, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.

Sapa Cat Cat Hills Resort & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
H'Mong - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • H'Mong

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of VND 1000000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa

Sapa Cat Cat Hills Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 83 reviews
Rating 8 - Good. 15 out of 83 reviews
Rating 6 - Okay. 7 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

HUEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and great view of the valley Great staff and service
Stayed 3 nights in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room at Cat Cat hills was amazing. The staff are so friendly and willing to help with whatever you need. The food at the restaurant is amazing also!
Stayed 1 night in Aug 2025

8/10 Good

Kathleen

Stayed 5 nights in Jul 2025

8/10 Good

Tauhid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was just ok.

We arrived at the hotel a few hours early after an overnight bus ride from Hanoi (check-in was at 2 PM), so we had some time to kill. The lobby was chaotic, and we were surprised to see the staff completely unbothered as a mother fed her child on the pool table. We even opted for a massage to pass the time, but unfortunately, no refreshments were offered while we waited—which would’ve been a thoughtful gesture. While these may seem like small issues, details matter in the service industry. The lobby, in particular, gets extremely crowded—children running around unattended, parents not intervening, and staff doing little to maintain order. The view from the hotel is undeniably magical, but overall, I wouldn’t choose to stay here again. One example that stood out: it was raining, and I asked to borrow a second umbrella (since my wife was using the one provided in our room). Instead of simply helping, the staff had to verify with housekeeping whether the original umbrella was in use—which felt unnecessarily rigid and inconvenient. In the end, I’m giving this place 4 stars, but that’s being generous. The little things added up, and unfortunately, they detracted from what could have been a much better experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful resort with amazing views of Sapa. A must stay if you are here. You will not regret it! The breakfast buffet is delicious and the infinity pool is awesome. The staff members Louis and Lilia were fantastic, kind, and helpful. I totally recommend this place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very accomodating, breakfast was very good. Great views over the valley
Stayed 2 nights in Jul 2025

8/10 Good

Kameron

Traveled with group
Liked: Cleanliness, amenities
I liked the pool and food set up and views I did not like the lack of communication about using towels for water only and charging me for a hand towel or not cleaning the mirrors The comforter was damp both times they “cleaned” the room LEO was very personable and helpful great customer service nicest person I met at the resort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marissa

Stayed 2 nights in Jun 2025

8/10 Good

Mee Kuan

Liked: Cleanliness, property conditions & facilities
Beautiful view from the room, friendly and helpful staffs. Thank you to Louis who is good in entertaining guests.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edgardo, Oxnard

Traveled with family
Liked: Cleanliness, property conditions & facilities
We're at Room 815 where the view is awesome including the Fansipan Tram bridge. Catcat village is around 15 minute walk downhill. The whole resort staff including Louis Tin we're very helpful and friendly. Excellent hotel service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful stay. I went with my son and we enjoyed the view, the breakfast buffet and the service. The staff is very kind and helpful. I will stay again in the future
Stayed 2 nights in Jun 2025

6/10 Okay

Zaira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night and spent two full days at Sapa Cat Cat Hills Resort & Spa. Overall, it’s a beautiful and peaceful place with stunning views and well-maintained rooms, we stayed in two and both were lovely. However, something felt missing in the overall experience. A few tips: if you arrive early (common due to train times), there are showers available until check-in at 2pm. We didn’t know this and paid extra for early room access, which was okay, but could have been avoided. I used the spa and booked a 1hr 45min treatment, but had to stop after one hour as the therapist didn’t seem well. I wasn’t charged fully, but the situation wasn’t acknowledged, which felt disappointing. It was also my birthday, which I mentioned, but there was no small gesture or recognition. I usually travel on my birthday and it’s nice when places take note, even something simple. Service could improve, possibly due to a language barrier. I requested towels that were missing and it took hours to receive them. Also, our room had a window left open, letting in many mosquitoes. I reported it and eventually received help, but felt my request was initially dismissed. If you have mobility issues, ask for rooms near the front. In all, it’s a great place with potential, just wish the service matched the beautiful setting.
Stayed 1 night in May 2025

10/10 Excellent

Cameron

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and so nice! The staff is very helpful and so kind. Especially Louis who played a round of pool with us and helped us improve our game! Would definitely recommend staying here to recharge!
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle Marie Guanco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not fault anything. We were made sure that our stay was comfortable. All of our requests were accommodated.
Stayed 2 nights in May 2025

8/10 Good

Qasim

Stayed 3 nights in May 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Neng

Stayed 3 nights in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location with excellent accommodations. Best buffet breakfast of the four hotels we have stayed at in Vietnam in last three weeks. Front desk and Hotel managers extremely attentive to our requests. My wife, who is Vietnamese, spent hours talking to them for guidance about everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredibly friendly, the view is breathtaking, and the rooms are spotlessly clean. The air conditioning system is also functioning flawlessly!
Stayed 1 night in Apr 2025

2/10 Terrible

Wasim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nicely built and has a nice view, but in my opinion they have a big issue in management. The room is very dirty and full of insects, we also had a lizard in our room. The staff need proper training as they dont know how to deal with tourists and dont know what customer services is. The breakfast doesn't have options and the quality of the food served is not so good. We were only able to eat egg all the time we stayed. Sapa is a beautiful place, but staying at this hotel ruined our visit completely. I highly recommend avoiding this place if you want a peaceful holiday with no issues. I tried to speak to the management twice while i was there but didnt even feel that they understood what delivering good service is, so i thought there is even no point of explaining..... i found it so weird once when i saw the hotel manager sat in the restaurant having breakfast while guests are still there instead of him making sure everything is ok....
Stayed 3 nights in Apr 2025

10/10 Excellent

Yamila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights at this place and we absolutely loved it, it was pretty hard to leave. From the staff to the room and the amazing view, everything was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernard, SINGAPORE

Stayed 2 nights in Mar 2025

10/10 Excellent

inha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room with amazing views!!!
Stayed 3 nights in Apr 2025