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The staff was great and very helpful. Although the room was smaller than I expected it ended up being enough for my daughter and I. Location, location, location was awesome!!! The Josefine didn’t disappoint!!

Best free breakfast ever! Great selection, delicious and amazing service

It is all about quality 👌 great place to stay.

The staff were amazing, very helpful and courteous. The property itself is centrally located and beautifully decorated.

By far the best hotel I have ever stayed at anywhere in the world. Staff were amazing!!! No details left unturned. Anything we needed they assisted with. Room was beautiful as well as the entire property. It is in the heart of the city by all the areas you want to be near or easy access to the public transit system.

Amazing room, gym, service super clean Concierge service slow to respond and so so recommendations Overall great place

Very good property, well located, clean room, helpfull staff

Our first trip to Austria was made even more special by our stay at EST Hotel Palais Chotek. We were surprised to learn this is a brand-new hotel inside a beautiful historic building. Everything felt fresh, spotless, and beautifully designed. From the moment we arrived, the service was exceptional. Marvin, the concierge, warmly welcomed us, helped with our luggage, and made us feel right at home. The staff was friendly, efficient, and took the time to show us the hotel and explain the amenities. Our room was immaculate, comfortable, and luxurious. The breakfast buffet was outstanding—even my wife, who usually isn’t a fan of hotel buffets, loved it. Our eight-year-old daughter enjoyed it as well. If you’re visiting Vienna for the first time, I highly recommend EST Hotel Palais Chotek. Beautiful hotel, outstanding staff, and an unforgettable experience!