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Aparthotel

Urban Residences

4.0 star property

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Photo gallery for Urban Residences

Studio, Corner | In-room dining
Apartment, 2 Bedrooms, City View (Families & Couples) | Living area | 38-inch LCD TV with cable channels, TV
Penthouse (Families & Couples) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Exterior
Family Suite, 1 Queen Bed with Sofa bed, Balcony | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Free WiFi
$160
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Hennekijnstraat 104, Rotterdam, 3012 EB
  • Place, Markthal Rotterdam
    ‪9 min walk‬
  • Place, Erasmus Bridge
    ‪17 min walk‬
  • Place, Euromast
    ‪3 min drive‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪8 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, City View (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Apartment, 2 Bedrooms, City View (Families & Couples)

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Large Apartment (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Large Apartment (Families & Couples)

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse (Families & Couples)

Penthouse (Families & Couples) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Penthouse (Families & Couples)

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, Corner

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Studio, Corner

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Studio

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Large Penthouse (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Large Penthouse (Families & Couples)

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Balcony

Family Suite, 1 Queen Bed with Sofa bed, Balcony | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Suite, 1 Queen Bed with Sofa bed, Balcony

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Urban Residences

4-star Rotterdam aparthotel, connected to a shopping center in Centrum
Along with self parking, this smoke-free aparthotel has laundry facilities and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker. Limited housekeeping is available.
Urban Residences offers 78 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 38-inch LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Urban Residences features multilingual staff, laundry facilities, and express check-out. Public areas are equipped with complimentary wireless Internet access. This Rotterdam aparthotel also offers a front-desk safe and an elevator. Onsite parking is available (surcharge), along with a car charging station.

Urban Residences is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 27.50 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Crib: EUR 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 38-inch LCD TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Bicycle rentals
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 floors
  • 78 units
  • Bicycle rentals
  • Built in 2012
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Each guest, including children, must present valid government-issued ID at check-in.
This property accepts families and couples only for apartment bookings.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

Optional extras

  • Covered self parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may request two single beds instead of one double bed. Additional fees apply.
If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Urban Residences
Urban Residences Apartment
Urban Residences Apartment Rotterdam
Urban Residences Rotterdam
Urban Residences Rotterdam
Urban Residences Aparthotel
Urban Residences Aparthotel Rotterdam

Urban Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1073 reviews
Rating 8 - Good. 318 out of 1073 reviews
Rating 6 - Okay. 77 out of 1073 reviews
Rating 4 - Poor. 21 out of 1073 reviews
Rating 2 - Terrible. 32 out of 1073 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

CHAAND

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

regilio, Clinton

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms not cleaned well
Stayed 10 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

8/10 Good

regilio, Clinton

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was not to bad
Stayed 6 nights in Jun 2025

6/10 Okay

Sergey, Spanaway

Traveled with family
Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Jody

Stayed 2 nights in Jun 2025

10/10 Excellent

Dick

Stayed 9 nights in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Worse Hotel Experience from an Avid Traveler

This place is quiet a dump. The images are from years ago when the property was built. Sewer smells from the bathroom and kitchen. Holes in the walls and floor. Music blasting in the hall from the other hotel guests, who are just as trash as the hotel. Stayed 3 nights and didn't shower as the sewer smell from the bathroom was so pungent. Ruined my time in the city. I was moved to another room and the next room was just as bad. The worse hotel I've ever stayed in. Would not recommend. In fact I urge unsuspecting travelers to not fall for the images of this property. It is very misleading. This property is more akin to a terrible hostel than a hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Marian

Traveled with group
Liked: Cleanliness, amenities
Amazing view, lots of space, clean and comfortable
Stayed 3 nights in May 2025

2/10 Terrible

raxshaaz

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

zhurnphrey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Didn’t recognize my vip status and
Stayed 1 night in May 2025

8/10 Good

zhurnphrey

Stayed 2 nights in May 2025

2/10 Terrible

Nady

Business traveler
Disliked: Cleanliness, room comfort
Strong mold smell. Egg residue on kitchen silverware..
Stayed 3 nights in May 2025

8/10 Good

MARLON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Apartment was really nice. Would i stay again, probably yes. Only downfall was we had no batteries in our TV remote, asked front desk and was told there are none left and to go and buy some myself, which i found to be poor service. In the end, a cleaning lady helped us out with some spare batteries, but the remote still did not work. Asked front desk if we could switch a remote from another room and was told all the TVs are different, so we had no TV for 2 nights. I felt this was very poor in terms of service
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice and clean place
Stayed 2 nights in Apr 2025

6/10 Okay

Grigoris

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The property could have been great if they were keen to do the minimum of maintenance and clean properly
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco, London

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert, Hudson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great! We were on the 13th floor with a nice corner room that had floor to ceiling windows for a great view. The apartment was clean with modern furnishings. We had a balcony but I wished it would have some chairs on it so you could enjoy sitting out there. We would definitely stay here again!
Stayed 3 nights in Apr 2025

6/10 Okay

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Cosmetically, the plsce looks good. However, the microwave didnt work, the staff could care less, we are fighting for a refund, and expefia was unhelpful. Staff were uninformed about the area and gave incorrect directions
Stayed 2 nights in Apr 2025

10/10 Excellent

Christoforos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room size was great. Good breakfast
Stayed 4 nights in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness
Stayed 7 nights in Mar 2025

8/10 Good

Ethahad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was really poor. Otherwise all was great.
Stayed 3 nights in Feb 2025

8/10 Good

Kemal

It's a bit overdated but still good.
Stayed 5 nights in Jan 2025

2/10 Terrible

corporation

Business traveler
Disliked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025