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Playaballena Hotel

4.0 star property

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Photo gallery for Playaballena Hotel

Outdoor pool, pool umbrellas, sun loungers
Junior Suite, Terrace | Deep soaking bathtub
Superior Double Room, Terrace, Garden Area | Minibar, in-room safe, desk, soundproofing
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • All inclusive
  • Breakfast available
$174
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
Avenida Juan Carlos I, s/n, Rota, Cádiz, 11520
  • Place, Playa de las Tres Piedras
    ‪10 min walk‬
  • Place, Ballena Beach
    ‪10 min walk‬
  • Place, Costa Ballena Ocean Golf Club
    ‪20 min walk‬
  • Airport, Jerez de La Frontera (XRY)
    ‪35 min drive‬

Room options

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, soundproofing

Double Room, Balcony

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Terrace, Garden Area

Minibar, in-room safe, desk, soundproofing

Superior Double Room, Terrace, Garden Area

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, soundproofing

Double Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, soundproofing

Double Room Single Use, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Minibar, in-room safe, desk, soundproofing

Junior Suite, Terrace

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace | Terrace/patio

Suite, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Playaballena Hotel

4-star Rota hotel with rooftop terrace
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Playaballena Hotel offers 324 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Rota hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Some rates at Playaballena Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool and an outdoor pool, Playaballena Hotel provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 2 meeting rooms. This family-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff.

Playaballena Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
El Arpon - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playaballena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport shuttle at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Arpon

Things to do

  • 27-hole adjacent golf course
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Splash pad

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 32 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Pet fee: EUR 32 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite spa is open 4:30-8:30 PM on Friday; 10 AM-2 PM and 4:30-8:30 PM on Saturday; and 10 AM-2 PM on Sunday.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Spa Playaballena
Hotel Spa Playaballena Rota
Spa Playaballena
Spa Playaballena Rota
Playaballena SPA Hotel Rota
Playaballena SPA Hotel
Playaballena SPA Rota
Playaballena SPA
Playaballena Hotel Rota
Playaballena
Playaballena Spa Hotel
Playaballena Hotel Rota
Playaballena Hotel Hotel
Playaballena Hotel Hotel Rota

Playaballena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 88 reviews
Rating 8 - Good. 25 out of 88 reviews
Rating 6 - Okay. 10 out of 88 reviews
Rating 4 - Poor. 7 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family suite had been recently redone and looked brand new. The mattresses were new and very comfortable.
Stayed 6 nights in Oct 2024

4/10 Poor

Skye

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cockroaches

Our room had cockroaches. We complained 3 times to reception. On the 3rd they offered to move us to another room. We did this at midnight with 2 little kids. We were given an empty bag for the inconvenience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Alberto

Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room, staff was very friendly. The restaurant was really nice. Lots of good food options.
Stayed 3 nights in Jan 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed in room 3040 with so much water damage to the bathroom door it prevented privacy when using the toilet. We couldn’t close the door while doing the most private of functions. The rooms don’t come with a water kettle.
Stayed 7 nights in Sep 2023

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool area for the family . Also walking distance to the beach
Stayed 6 nights in May 2023

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

Ernesto

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Recommend going in November/ December, we were the only ones in the whole resort ( it seemed like it atleast). Everything was good overall
Stayed 2 nights in Dec 2021

10/10 Excellent

Vincent, Alameda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family orientated hotel and spa, everything you need is onsite, or short walking distance.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a nice Hotel. Clean room and staff was friendly . Not much to do around this time of the year
Stayed 2 nights in Dec 2019

8/10 Good

Ivan, Stuttgart, Germany

Liked: Cleanliness, property conditions & facilities
Check-in was extremely confusing — was told to email my confirmation to the hotel(?). The pool was nice, but the temperature was too cold. Jacuzzi was not warm enough. Staff, for the most part, was friendly and helpful. Spa facilities were nice, but the fitness center/gym was tiny.
Stayed 4 nights in Sep 2019

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Sergio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😬
Stayed 8 nights in Aug 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor en mis 56 años de vida

Además del excelente trato por parte de todo el personal, el equipo de animación, tanto para niños y adultos a sobrepasado la máxima puntuación, muy bueno es poco, a mis 56 años he de decir que son las mejores vacaciones de mi vida en general y en especial en cuanto a entretenimiento y mira que he viajado por todo el mundo, el equipo de animación, mini club (tengo un peque de casi 6 años), entretenimiento para los adultos, yoga, jumping, aquagym, mini disco, teatro ha superado mis expectativas, nunca, pero nunca, habíamos disfrutado tanto, la variedad de sus actuaciones que durante 14 días de estancia nos entretuvo de una manera excelente, sin repetir continuamente las actuaciones nocturnas. Mi hijo además de hacer amiguit@s ha quedado encantado, preguntando cuando volvemos. Así que hasta el verano que viene ;-) Eché de menos un buen colchón y un gimnasio mas grande, el que hay es minúsculo.
Stayed 14 nights in Jul 2025

10/10 Excellent

Gonzalo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es perfecto para ir con niños
Stayed 5 nights in Jul 2025

6/10 Okay

Patricia

Traveled with family

Espero que os sirva de ayuda...

Lo más horrible es el buffet, en el horario de comida. Super agobiante. Muchísima gente y todos como zombis. La zona de la carne a la plancha, cuando fuimos a coger antes de ayer un filete, ya se habían agotado. No preveen bien las cantidades. Luego ofrecían filetes secos y duros. Las instalaciones muy bien. Piscinas bonitas y limpias. Animadores educados y correctos. Los camareros y personal de limpieza super eficientes y correctos. La playa está al lado y es de arena finita. Paseo marítimo agradable. IMPORTANTE: solo hay 3 restaurantes en la zona para comer o cenar CARÍSIMOS,por lo que hay dos opciones: coger el todo incluido o ir a por comida al Mercadona que está al lado (media pensión). Espero que os sirva de ayuda.
Stayed 6 nights in Jul 2025

10/10 Excellent

ALberto

Stayed 1 night in May 2025

10/10 Excellent

Francisco Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estupendo. El personal muy amable y atento
Stayed 5 nights in May 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Habitantes grandes, personal amable y cercano a la playa
Stayed 3 nights in Apr 2025

6/10 Okay

Toni

Disliked: Staff & service

Hotel sin ilusiones

Desde recepción asta la habitación tengo que caminar más de medio kilómetros. El servicio vip que tenía por tener una suite,está bastante desatendidos.el servicio de llegada y salida es muy frio y sin animo
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Hotel familiar muy bien situado. El buffet está muy bien aunque algo estresante por la cantidad de gente y camareros que se juntan en las horas punta.
Stayed 5 nights in Aug 2024

10/10 Excellent

maria jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fantástico

Experiencia fantástica, muy cerca de la playa. Habitaciones muy amplias, animación maravillosa, servicio muy bueno. No puedo hablar nada malo del hotel todo de 10. La animación es genial hay para todas las edades separadas por grupos está súper bien para todos y siempre pensando en todas las edades
Stayed 6 nights in Jul 2024