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Ross Port Vacation Packages

Hospitality personified. Staff were friendly, knowledgeable, and helpful, room was comfortable, and the hotel bar a fine place to unwind after a full day. Cong is wonderful.

Comfortable room, excellent breakfast, tea/ coffee/snacks in room. Very close to Knock Shrine. Convenient van drop off to train station. Staff very helpful, especially Michael on reception. Much appreciated, thank you, Enjoyed a blessed pilgrimage. God bless you all for your kindness.

Great hotel, but missing air conditioning on a super hot week.

Food in hotel was deplorable. Ordered the turkey dinner, received a microwave meal. Dinner consisted of a small blob of lukewarm potatoes in the middle of a plate topped with a couple of thin slices of what was alleged to be turkey, this was topped with a watery gravy. This WAS NOT a freshly prepared turkey diner and had obviously been a pre-made bulk purchase only requing to be microwaved prior to service. Our food was served within about 5 minutes after ordering it and was a solitary blob in the middle of the plate. The bar was completely understaffed, servers and bar staff were flustered and unable to keep up with demand. They were untidy, unfriendly and wearing clothing which looked worn and had not been ironed. After a very long wait plates were removed and we decided to try desert, unfortunately this was a mistake. We ordered sticky toffee pudding and what we were served resembled a small pastry in the middle of a plate which was cold tasted stale and topped with cold toffee sauce, it was completely inedible and was not touched. Staff completely ignored our table and it was so obvious it was because our food had not been touched. After a very long wait one of the servers lifted our untouched deserts and asked if we enjoyed the meal??? When we said the food was inedible she made no reply other than a nervous laugh and left us without even attempting to offer an explanation. Cooked breakfast the following morning fared no better and again was not eaten. WILL NOT BE BACK!!