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Roseglen Vacation Packages

The one and only employee we encountered the first two days was polite and appeared to be helpful but in the end there was little he did or could do. -one side security entrance door did not work with key card or otherwise, the opposite side security door did not lock and was accessible to anyone -one elevator operational, interior was filthy, liquids splashed on the interior elevator walls, hand prints, foot prints, grime that had been there a very long time -hallway garbage cans full of garbage, overflowing and smelling - asked for room service, there was no service because there were no cleaning staff employees to do the work our entire stay -all glass windows and doors obviously had not been cleaned for an extended period of time -two towels only in the rooms - no hair dryers in the rooms -some laundry appliances out of order, as were the coffee machine, main floor restrooms, 4th floor ice machine, - hallways blocked off by sheets of particle board -water was just warm, not hot -incorrect name on the front of the hotel -research appears to indicate this hotel n related ownership company n owner are the subject of civil litigation/court action - have stayed at a number of hotels in Minot, none like this -bottom line, do not stay here, too many issues.

For the price, quality and staff was excellent!

I normally enjoy a Staybridge stay, but a few things were off this trip. Cleanliness was a concern including hair in the shower, a dirty Q-tip on the floor, and pajamas left in a drawer. The hotel was changing cable providers, so there was no tv at all which would have been nice to know. The front desk tried calling someone out to have it connected. We were told a technician was to come at 10:30 pm, but they didn’t show up.

The room was very quiet. The name of the hotel is currently Dakota Inn. The breakfast was just ok with only 1 type of cereal, a waffle maker, toast, and a few types of pastries. Front desk staff was very friendly and helpful. The pool was not in operation.