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Mama Shelter Roma

4.0 star property

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Photo gallery for Mama Shelter Roma

Reception
Reception
Rooftop terrace
Front of property
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Gym
$165
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Via Luigi Rizzo 20, Rome, RM, 136
  • Place, Vatican Museums
    ‪8 min walk‬
  • Place, St. Peter's Basilica
    ‪13 min walk‬
  • Place, Sistine Chapel
    ‪13 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama) | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Large Mama)

9.4 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

Room, 1 Double Bed (Medium Mama) | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Medium Mama)

9.0 out of 10
Wonderful
(40 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama) | In-room safe, desk, laptop workspace, soundproofing

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

8.6 out of 10
Excellent
(13 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

Family Room, 1 Double Bed with Sofa bed (XL Mama) | In-room safe, desk, laptop workspace, soundproofing

Family Room, 1 Double Bed with Sofa bed (XL Mama)

8.6 out of 10
Excellent
(9 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

Room, 1 Queen Bed, Balcony (Large Mama) | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Balcony (Large Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

Room, 1 Double Bed, Balcony (Medium Mama) | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Balcony (Medium Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Roma

4-star hotel in Vatican
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Mama Shelter Roma features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 2 meeting rooms and coworking spaces. This family-friendly hotel also offers a fitness center, a sauna, and a rooftop terrace.

Mama Shelter Roma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (29 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Pool access available from 6:00 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 895 reviews
Rating 8 - Good. 194 out of 895 reviews
Rating 6 - Okay. 68 out of 895 reviews
Rating 4 - Poor. 28 out of 895 reviews
Rating 2 - Terrible. 19 out of 895 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friend staff and great food
Stayed 2 nights in Aug 2025

8/10 Good

MJet GmbH

Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Stayed 1 night in Aug 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to transport. nice hotel. clean !. we got upgraded too; which was nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel. If you want to be close to the Vatican it is perfect. Too far walk wise if you want to be in the heart of Rome, for the restaurants and night life. But overall a great stay.
Stayed 2 nights in Aug 2025

8/10 Good

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodating property and staff. Unfortunately, our room A/C didnt work so the room was steamy and hard to sleep in.
Stayed 3 nights in Aug 2025

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, front desk staff are exceptional and helpful. Rooftop bar staff are rude and slow and don't care if you're served. The breakfast is good but is disorganized with ine barista trying to serve hundreds.
Stayed 3 nights in Aug 2025

8/10 Good

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean great location,food was great rooftop bar was fun!! Less crowded then other areas and the ppl are locals sitting at the café socializing!everyone was very welcoming
Stayed 5 nights in Aug 2025

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Room was large and comfortable! Loved our balcony! Staff was friendly and very helpful! It wasn’t near any attractions! Had to take a taxi everywhere! The positive is when you were sick of crowds it was an oasis!
Stayed 4 nights in Jul 2025

8/10 Good

Maria Elena

Traveled with family
Liked: Staff & service
I liked the proximity to the Metro, 5min walk. The hotel restaurant has decent food and they’re open until 11pm.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gamal, Aventura

Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, location and very helpful staff!
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas

Stayed 4 nights in Jul 2025

2/10 Terrible

sheila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
African Americans be aware mama shelter is RACiST establishment. I was a platinum
Stayed 4 nights in Jul 2025

10/10 Excellent

Sahar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer, Marietta

Stayed 3 nights in Jul 2025

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dmitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Thr staff is amazingly friendly and willing to go extra mile for guests satisfaction
Stayed 3 nights in Jul 2025

4/10 Poor

Nisha

Traveled with group
Liked: Cleanliness, property conditions & facilities
The rooms were clean and comfortable (albeit quite pricey overall) and location is in a lovely residential neighbourhood with food options plus within walking distance to the Vatican. However we knocked off a star because the professionalism and level of service from the reception staff left much to be desired. Most of the front desk staff seemed to be trainees who needed a lot of guidance from the more experienced staff at handling basic admin tasks. There were also two false fire alarms that were activated during our stay - the second alarm was activated at around 1am and people left their rooms only to be told it was a false alarm, however no apology was ever given by the hotel or staff for this. We had also told the reception twice about booking an airport transfer for us, and they assured that it was all taken care of. On the day of our flight, we were told by a trainee staff that no booking was made or listed on record, and we had to ask them to book us a taxi on short notice - again no apology was given nor any explanation offered as to how such a booking could go missing. The staff didn’t seem the least concerned to check or ensure a proper handover is done when they change shifts. Finally, do keep in mind that complimentary water is only provided for the first night - it is otherwise chargeable at £2.50 per bottle, although for a hotel it should be provided complimentary for all nights of the stay or at least 2 free bottles a night given this is peak summer season.
Stayed 7 nights in Jun 2025

10/10 Excellent

Buddy

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved this place!! Best place to stay while in Rome! Rooftop bar is fantastic!
Stayed 2 nights in Jun 2025

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama Shelter Roma is an all around great place to stay on Rome. Steps from Capri Metro station gives you access to all the main sites. The Vatican is only a 15-20 minute walk. The area around the hotel is very quiet with everything you need, ie restaurants, pharmacy, supermarkets, laundry services and even a barbershop. The hotel staff was professional and very attentive to our needs. The restaurant is ok but the rooftop bar had great food and drinks. with a very cool vibe at night. We had breakfast everyday of our stay due to its convenience before heading out to explore. Breakfast was nothing special but served its purpose. Overall, fantastic stay. Will definitely return if our travels bring us back to Rome.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here. I own wr could have stayed longer than one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Pierre Alexandre

Stayed 1 night in Jun 2025

8/10 Good

Fran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025