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Ritthem Vacation Packages

I had originally booked a single room. Within 24 hours of booking I called to change the room to a double as my husband was also able to join me and we needed a bigger room. It took about 10 days for them to give us an answer as the manager was only on property from 9am and sometimes left around 2 or 3 pm local time and only on weekdays and didn’t address the situation through email either. This delay cost us about $1000 in added flight cost as the prices went up as we kept waiting to get a response. When we arrived I mentioned this upon checking in but the person shrugged it off with a simple sorry. In addition the air conditioning was very noisy and even though I complained two times nothing was done to fix it. Overall it was not a pleasant experience.

All good Except are small

Clean room (&bathroom)and convenient location. Good breakfast. Staff were courteous/polite.(We only stayed one night, but would stay again.)

Hotel with great location, friendly staff, very convenient near train station

Everything was great

Our room is super hot even the weather is cold or raining outside. No AC. They provided a fan but we couldn’t sleep well. And requiring us to leave our key room in the reception whenever leaving the hotel is a weird policy.