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Get an overview of this hotel
4-star Rethymno hotel with 2 bars/lounges

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Laundry facilities
Grocery/convenience store

Location

Situated near the beach, this eco-friendly hotel is within a 5-minute walk of Town Beach and Blue Beach. Kara Mousha Pasha Mosque and Rethymnon Town Hall are also within 1 mi (2 km).

Hotel Features

This hotel features a restaurant, an indoor pool, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 245 rooms feature thoughtful touches like bathrobes and slippers, plus refrigerators and flat-screen TVs with satellite channels. Guests will also find room service, hair dryers, and phones.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Health First (Greece) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Health First (Greece)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 115.0 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Health First (Greece) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Theartemis Palace Hotel Rethymnon
  • Theartemis Palace Hotel
  • Theartemis Palace Rethymnon
  • Theartemis Palace
  • Theartemis Palace Hotel Rethymnon, Crete
  • Theartemis Palace Hotel
  • Theartemis Palace Rethymno
  • Theartemis Palace Hotel Rethymno

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Theartemis Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an indoor pool and an outdoor pool, Theartemis Palace provides a spa tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 2422 square feet (225 square meters) include conference space. This eco-friendly hotel also offers spa services, a terrace, and tour/ticket assistance.

Theartemis Palace has designated areas for smoking.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Restaurant
  • Tours/ticket assistance
  • Evening entertainment
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Outdoor pool
  • Conference space size (meters) - 225
  • Spa services on site
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Concierge services
  • Conference space size (feet) - 2422
  • Gift shops or newsstand
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 245
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Lifeguard on site
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Room Amenities

Theartemis Palace offers 245 air-conditioned accommodations with bathrobes and slippers. 28-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Bathtub or shower
  • In-room safe (surcharge)
  • Towels provided
  • Linens provided
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Internet

Available in some public areas: Free WiFi

Food & Drink

Chloe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Daphnee - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

  • Health or beauty spa nearby

Hotel Reviews

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