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Recluse Vacation Packages

The bathroom fan did not work and there was a ceiling fan panel coming down and 2 more with water stains, no ice machine(really over a 100 and no ice?), breakfast was sad-scrambled eggs, no bacon or sausage, one day there was no yogurt. My room was clean.

Expedia doesn’t represent this property the way it actually is ! It’s disgusting !

I had a good experience in this hotel. The only issue was the internet connection. I could not connect to the internet the first night. There is a glitch that needs to be resolved.

Didn’t really get to explore or experience much at the Lake Resort. The cafe is closed on Monday and Tuesdays. I was a little sad about that because I wanted to have dinner and a drink after a long fay of work. It was okay though I slept great in a clean and quiet cool bed.

I asked for a first floor room when I made the reservation as my mom is in a wheelchair but when we got there, there were no rooms on the first floor available. We were placed on the second floor, which was fine until it wasn't. The next morning, the elevator was not working. We had to wait over an hour to have the maintenance guy manually "fix it" as the elevator company would be there anywhere between 8-12. We didn't have time to wait as my mom had an appointment in Cheyenne which is 3 1/2 hours away. The staff were friendly and apologetic, offered to assist in any way they could.