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Raymond Vacation Packages

The key card I got when I checked in had a different address and phone number than the hotel. When I got to the room, there was no remote for the TV. So I had to go back to the front desk to ask for one. They promised they would bring it to the room, but they never did. Also, we were 2 people traveling, but there was only 1 set of towels in the room, when I asked for a second towel for my husband, the woman at the front desk told me that it is only 1 set of towels per room, even if there are more than 1 person staying !!! The airconditioning made so much noise that we had to turn it off to be able to sleep, But it was in Mississippi in June, so we ended up not being able to sleep because it was getting to hot. There are also trains passing by behind the hotel throughout the night.

Everything was 10/10 except the outdoor pool had a few leaves in it but other than that we enjoyed over the 4th of July.

Great place to stay. Checked in late & had to load our own bags. Not used to loading our own bags at Westin.Valet boys just parked car & didn’t help with bags when arriving. When we left, there were workers to assist.

Our room was very comfortable. The AC kept up even though it was crazy hot outside. Breakfast was really good. Sausage eggs and biscuits. 2 waffel makers and plenty of toastable foods. Down side was that my daughters had to do some laundry and the washer barely spun the water out so they never actually dried and had to be put in a bag to take home wet and rewash. The morning check out person was rude and you could hear her making comments about guests to other guests at the counter.

It was okay for what we needed.

Room smelled like smoke. Fire detector was covered up with plastic bag. A/C worked good.

This place is disgusting and distasteful and need to be shut down its filthy and it stinks it smell like mildew the hallways were nasty and unsanitary the blankets on the bed had cigarette stains and holes and the tub was horrible. Management really need to do better