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The property was excellent, great pools for the kids. However, the big pool near the beach is overly crowded and we were thankful that we had a smaller pool in front if our room. My kids loved it and the breakfast was excellent. We had an amazing time.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

The room was very clean & private and the pool and views were great.

Very helpful and attentive staff. Breakfast was a real highlight, and dinner in the hotel was just as good. The views over Chania are amazing although you’re a bit limited by what can be done on foot so you’ll need taxis but staff can help to make the bookings. The spa treatments are good value.

My overall impression of that hotel: Never again! The attitude of the staff does not correspond to a 5* hotel, but rather a cheap hostel. "All-inclusive" statement is false - only cheap and low level drink is included. Any normal wines and cocktails are at the additional cost. Shouts and attitude of the local staff are just killing the vacation mood.

We had a lovely stay at the Dore Hotel. The staff are incredible, property spotless and the rooms are well laid out. We had a swim up pool room which was fantastic. It is an easy bus ride into Chania and the staff were really helpful in organising any excursions.

We stay at Inea Sole in the first half of July. We have two suite with garden view . Everything was excellent, the rooms, amenities, breakfast and staff. The most important thing was the staff, they allowed give you a big smile an they are so nice to help you with everything. We will came back again for this reason.