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Charged a pet fee. Never did before. Room was ok for our needs.

Overall, I had a very pleasant stay at Hotel Clemons in Chattanooga. The location was excellent and made it easy to explore the city. Our room was a nice size, very clean, and surprisingly quiet, which made for a relaxing stay. I also appreciated how family-friendly the hotel was, and it worked especially well for our family member with autism because of the calm atmosphere. Another great perk was the complimentary late checkout, which the staff graciously provided at no extra charge. The only disappointing part of my stay happened after I checked out. I accidentally left my makeup bag, phone charger block, and charging cord in the room. I contacted the hotel, but unfortunately, the items were never recovered. I am certain they were left behind, so it was frustrating that they could not be located. Despite that experience, the hotel itself was clean, comfortable, and in a great location. I hope the hotel can improve its lost-and-found process, as that would have made my experience even better.

Great stay. Nice employees.

Wyndham, you need to check on this place. I understand old as this is an old hotel, but I don't understand lack of maintenance and cleaning. The water in the bathroom faucet never would turn off, the refrigerator leaked water all over the floor in front of it. The TV remote wouldn't work and there was a none to pleasant smell in the room. Also there was no one in the office when I tried to check in as she was next door also running the bar. Definitely will NEVER stay at this hotel again.

Very accommodating for pet owners, our room had hardwood floors instead of carpet which was a plus. The designated pet relief area was clean and stocked with waste bags. Parking was good as well as the location which had a little of everything needed for traveling.