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Ragland Vacation Packages

the property says they have furnished rooms. upon arrival there was little to no helping receiving more amenities to accommodate two guests. floor was still dirty, dishes, etc. check out was also strenuous as they never provided a drop off code. just a pick up. we had to call the call center to receive one

Very nice and clean hotel. The bathroom was very clean.

Our unit was very clean, modern and well appointed. The lobby and entrance floor was dirty and cluttered with leaves for the duration of our stay(likely only due to the rainy, windy weather that weekend). Great location, secure parking and plenty of restaurants within a short walk. We would definitely stay here again.

I booked a double King room, a bed for my wife and me and our two kids. We were given the wrong room a single King bed for 4 people. The lady at the front desk said they had no other rooms..mind you I booked this room weeks in advance. She told us a room was opening up that had a pull-out couch…the occupants that were checking out looked like they had just had a hookup and smelled of weed. We were out of options and took it because it was 2:00am and the alternative was to drive all night. I will say the lady at the front was trying to be helpful it wasn’t her fault and she was all alone in fact she single handedly cleaned the room the best she could so not blaming her but…the room stunk of weed and the owners don’t put any money in trying to keep the building up. Broke doors, peeling paint and bad smells are what to expect here. Also the pictures online do NOT look like the actual rooms.. maybe they were taken 15-20 years ago? In the morning the front desk guy didn’t mention a word about it so I had to bring it up to him then he seemed to know about the whole situation. He took down my information and said he would talk to the manager so we’ll see if he gives the difference back or tries to make it right. If this is a Red Roof Inn Plus I’d hate to see a regular Red Roof Inn!