Standard Room, 1 Double Bed
Bed Count 1 Full Bed Maximum Occupancy 2 Max
$55*
Per night/room
May 10 - May 11
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
- Gratuities not included
- Childcare not included
- Minibar not included
Property Features
The hotel offers a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. Hotel & Spa La Mansión del Burro Azul features a full-service spa and a sauna. For a surcharge, the property provides an area shuttle within 33.00 kilometers and an airport shuttle (available 24 hours). This family-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.
Hotel & Spa La Mansión del Burro Azul is a smoke-free property.
- Coffee/tea in common areas
- Shopping center shuttle (surcharge)
- Newspapers in lobby (surcharge)
- Full-service spa
- Front desk (limited hours)
- Spa treatment room(s)
- Express check-out
- Tours/ticket assistance
- Year Built - 2017
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Limo or town car service available
- Smoke-free property
- Computer station
- Number of coffee shops/cafes - 1
- Area shuttle (surcharge)
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Concierge services
- Shared microwave
- Shared refrigerator
- Laundry facilities
- Total number of rooms - 17
- Number of floors - 2
- Number of buildings/towers - 1
- Airport transportation (surcharge)
Family Friendly Amenities
- Family property
- Separate living room
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- DVD player
Room Amenities
Hotel & Spa La Mansión del Burro Azul offers 17 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Yard
- Designer toiletries
- Free weekday newspaper
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- DVD player
- Wireless internet access
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Stovetop
- Cable TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- Egyptian-cotton sheets
- Individually furnished
- Individually decorated
- Pillow menu
- Sleep Number by Select Comfort mattress
- TV size: 40
- TV size measurement: inch
- Rainfall showerhead
- Separate living room
- Hydromassage showerhead
- Electric kettle
- Oven
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
- Closed captioned TV
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Late night fare is available from room service (during limited hours).
Spa Services
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Number of treatment rooms 2
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf lessons available nearby
- Hot springs nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately MXN 170 for adults and MXN 170 for children
- Airport shuttle fee: MXN 800 per vehicle (roundtrip)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 1 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments, and PayPal. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Mobile payments
Front desk opens daily at 9:30 AM
Front desk closes daily at 11:00 PM
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 8
Social distancing measures are in place
PayPal
Contactless check-in is not available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
Pet Policy
- No pets or service animals allowed
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Alcohol is not served at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Moss Hotel Queretaro
- Mansion Burro Azul Hotel
- Mansion Burro Azul Hotel Queretaro
- Moss Hotel Spa
- & Mansion Burro Azul Queretaro
- Hotel Spa La Mansión del Burro Azul
- Hotel & Spa La Mansión del Burro Azul Hotel
- Hotel & Spa La Mansión del Burro Azul Querétaro
- Hotel & Spa La Mansión del Burro Azul Hotel Querétaro
Hotel Reviews
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