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La Casa de la Marquesa

4.0 star property

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Photo gallery for La Casa de la Marquesa

Restaurant
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Imperial Suite, King Size Bed | Premium bedding, down comforters, in-room safe, individually decorated
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Housekeeping
  • 24/7 front desk
$46
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
Madero 41 Centro, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Querétaro Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬

Room options

View all photos for Royal Studio Suite, 1 King Bed

Interior

Royal Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Studio Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Royal Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite, Two Queen Beds

Premium bedding, down comforters, in-room safe, individually decorated

Imperial Suite, Two Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Suite, King Size Bed

Imperial Suite, King Size Bed | Premium bedding, down comforters, in-room safe, individually decorated

Imperial Suite, King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

La Casa de la Marquesa

4-star hotel in Downtown Querétaro
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a meeting room, and a 24-hour front desk are onsite.
La Casa de la Marquesa offers 13 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Colonial hotel also offers spa services, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

La Casa de la Marquesa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
La Casa de la Marquesa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 2 miles from 7:30 AM to 10:00 PM
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 135 to 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1756
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 135 to 280 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 18 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Casa Marquesa
La Casa de la Marquesa
La Casa de la Marquesa Hotel
La Casa de la Marquesa Hotel Queretaro
La Casa de la Marquesa Queretaro
La Casa De Marquesa Queretaro
Casa Marquesa Hotel Queretaro
Casa Marquesa Hotel
Casa Marquesa Queretaro
La Casa de la Marquesa Hotel
La Casa de la Marquesa Querétaro
La Casa de la Marquesa Hotel Querétaro

La Casa de la Marquesa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 555 reviews
Rating 8 - Good. 126 out of 555 reviews
Rating 6 - Okay. 58 out of 555 reviews
Rating 4 - Poor. 26 out of 555 reviews
Rating 2 - Terrible. 12 out of 555 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Raul Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
Stayed 2 nights in Aug 2025

6/10 Okay

Jill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
Stayed 2 nights in Jul 2025

6/10 Okay

sergio

Traveled with family
Liked: Cleanliness, staff & service
I like the location personel attention and the hotel building Didnt like a lot of mosquitoes in room the distance to park your car (about 3 or 4 blocks from hotel) and the noise at night of a patio fountain i have in my room
Stayed 3 nights in May 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Historical

Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Traveled with group, Traveled with family
Liked: Amenities
I felt safe. Great location. La Casa de la Marquez’s was an absolutely beautiful building. I felt like I was in the 1800’s. The decor and architecture were amazing. Staff extremely helpful and polite. I would definitely come back
Stayed 3 nights in Apr 2025

2/10 Terrible

Adrain

Stayed 1 night in Mar 2025

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Stayed 1 night in Mar 2025

10/10 Excellent

Hebatalla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Stayed 3 nights in Feb 2025

10/10 Excellent

Dora

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Stayed 5 nights in Jan 2025

8/10 Good

Neil, Katy

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Stayed 2 nights in Feb 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great
Stayed 2 nights in Nov 2024

10/10 Excellent

daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Old World Charm

Beautiful old building, old world style, huge bedroom and a piano player serenading us at breakfast made it all stand out.
Stayed 1 night in Oct 2024

10/10 Excellent

Warren, Laguna Woods

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
Stayed 2 nights in Apr 2024

8/10 Good

Kent, Midland

Stayed 2 nights in Apr 2024

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
Stayed 4 nights in Nov 2023

10/10 Excellent

Eduardo, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and service was very good.
Stayed 1 night in Nov 2023

4/10 Poor

LEANDRO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
Stayed 3 nights in Oct 2023

10/10 Excellent

DONALD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
Stayed 3 nights in Sep 2023

2/10 Terrible

Miguel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
Stayed 1 night in Sep 2023

8/10 Good

Jessica, Albuqerque

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ambiance for the hotel and friendly managers. It is an old building and the electricity did go out for one hour but was restored and no further issues The front desk could be a little more helpful and welcoming. The breakfast in the morning with live piano music was fantastic!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mattias

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful one of a kind hotel.
Stayed 2 nights in Aug 2023