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Hacienda el Salitre Hotel & Spa

3.5 star property
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Photo gallery for Hacienda el Salitre Hotel & Spa

50-inch Smart TV with digital channels, TV, Netflix
Property video
Couples treatment rooms, hot tub, body treatments, deep-tissue massages
Lounge
50-inch Smart TV with digital channels, TV, Netflix

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Air conditioning
  • Breakfast available
  • Room service
$112
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Rafael Ozuna s/n Raquet Club, Entre Calle Manatial y Arroyo Seco, Querétaro, QUE, 76127
  • Galerías Querétaro Shopping Center
    ‪10 min walk‬
  • Corregidora Stadium
    ‪5 min drive‬
  • Aqueduct of Santiago de Querétaro
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hacienda el Salitre Hotel & Spa

3.5-star hotel in Downtown Querétaro
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and a meeting room. Change of towels is available on request.
Hacienda el Salitre Hotel & Spa offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a hot tub. The spa is open daily.
Hacienda el Salitre Hotel & Spa features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. A total renovation of this property was completed in March 2022.

Hacienda el Salitre Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
EL Salitre - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 420 for adults and MXN 320 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EL Salitre

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 420 for adults and MXN 320 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Hacienda el Salitre Queretaro
Hacienda el Salitre
Hacienda El Salitre
Hotel Hacienda el Salitre

Hacienda el Salitre Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 114 reviews
Rating 8 - Good. 25 out of 114 reviews
Rating 6 - Okay. 9 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

federico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much, everything was very good and we hope to return soon
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History at its best, 17 century gem, 5 star restaurant, great menu And staff fit for the attention of a King and Queen
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Las regaderas no funcionan bien. La limpieza de los baños y habitaciones puede mejorar. Los ganchos para ropa no son prácticos.
Stayed 1 night in Dec 2019

10/10 Excellent

Burgess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet Parking did not take my car.
Stayed 1 night in Aug 2019

10/10 Excellent

Ivette, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hacienda El Salitre was impecable in hopitality. The staff was friendly, professional and provided with attention at all times. The restaurant and hotel grounds provided me with inspiration and delite. Breakfast at their courtyard was wonderful. It is a full culinary experience and attention to service. I look forward to coming back
Stayed 2 nights in Sep 2018

10/10 Excellent

AlexSan, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, awesome hacienda

Great price, good location, compleatelly renovated
Stayed 1 night in Nov 2017

6/10 Okay

Lizzette

Traveled with family
Liked: Room comfort
Esta vez no tuve suerte! Las habitaciones ya estan un poco descuidadas? El internet de la tele no funcionaba ni la antena de la tele!, osea no pudimos verla La cafetera era inexistente en ambas habitaciónes y la respuesta fe la señorita fue que pues si han ido rompiendo y pues ya no hay, el tapete debajo de la cama todo despegado, lo cual peligroso y me tropece un par fe veces y también estaba sucio y pegostioso En la otra recamara, una lamapara de buró arrancada y ahi el hoyo, y tampoco habia
Stayed 1 night in May 2025

10/10 Excellent

Bernardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita y cómoda, el restaurante esoectacular
Stayed 1 night in May 2025

10/10 Excellent

elizabeth saenz

Stayed 1 night in Dec 2024

10/10 Excellent

Rene

Stayed 1 night in Apr 2025

10/10 Excellent

Manuel Masatoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gran experiencia. Todos muy amables.
Stayed 2 nights in Apr 2025

10/10 Excellent

hugo

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

NANCY, El Salto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Muy bonito lugar, la estancia muy comoda y la gente muy amable
Stayed 1 night in Jan 2025

10/10 Excellent

Julio Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar la comida del restaurante muy buena. Nuestra habitación muy bonita y limpia el personal bien
Stayed 1 night in Jan 2025

6/10 Okay

José

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta mas atencion como hotel

Para ser hotel falta atencion para huéspedes, la recepción es muy simple, tuvimos que pedir servicio a restaurante para tomar algo, la llave de lavabo goteo toda la noche
Stayed 1 night in Jan 2025

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service
Alfombras en mal estado, Sábanas Rotas, muchísimo ruido del personal y más en la primero de enero muy temprano
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort

Hermoso lugar con mal servicio

El baño tenía un aroma a caño que no arreglaron durante mi estancia y además dejaron un día la puerta de mi habitación abierta, no me hizo falta nada pero nadie me pudo explicar qué pasó ni me dieron una disculpa
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien en general pero la accesibilidad de la zona no es lo mejor
Stayed 1 night in Nov 2024

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 2 nights in Oct 2024

6/10 Okay

Victor Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024