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Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property

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Photo gallery for Holiday Inn Queretaro Zona Diamante by IHG

Breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 8 AM to 8 PM, sun loungers
Exterior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Breakfast available
  • Laundry
$115
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Place, Plaza Boulevares Shopping Mall
    ‪9 min walk‬
  • Place, Queretaro 2000 Park
    ‪10 min walk‬
  • Place, Plaza del Parque Shopping Mall
    ‪10 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Bath Shower Combination)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Bath Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Bath Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Queretaro Zona Diamante by IHG

3.5-star Querétaro hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Queretaro Zona Diamante by IHG offers 148 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Queretaro Zona Diamante by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 8 meeting rooms. Event facilities measuring 4626 square feet (416 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Queretaro Zona Diamante by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Stellaris - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 PM to 10:30 PM on request
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Stellaris

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4,626 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 to 395 for adults, and MXN 0 to 200 for children
  • Airport shuttle fee: MXN 765 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Holiday Inn Queretaro Zona Diamante by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1006 reviews
Rating 8 - Good. 279 out of 1006 reviews
Rating 6 - Okay. 73 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lishia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Good place to stay near the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is beautiful great to sit and read.
Stayed 1 night in Aug 2025

8/10 Good

HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Roberto, Houston

Liked: Cleanliness, staff & service
From a business traveler perspective, it is a good property.
Stayed 3 nights in Jul 2025

10/10 Excellent

BERTHA, Ciudad de Mexico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and excellent breakfast buffet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff!
Stayed 1 night in Jul 2025

8/10 Good

Addy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming and customer service is second to none. The property is off a very busy road which can get noisy. AC was the only negative, it struggled to stay at 73 degrees, so it felt too warm at night. Otherwise, excellent place to stay. Great for families.
Stayed 14 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Kenneth, Myrtle Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

6/10 Okay

Mariema

Stayed 1 night in Apr 2025

10/10 Excellent

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandra

Stayed 1 night in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
They had great customer service. So friendly and helpful.
Stayed 9 nights in Apr 2025

6/10 Okay

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about facilitatigood
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIA ALEXA

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy atento, las habitaciones limpias y muy buena atención por parte del personal. Los hospedamos por una hora destino toda la familia y quedaron encantados con las amenidades, la alberca con agua muy fresca adecuada para el clima soleado. Recomendado
Stayed 3 nights in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Nayelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was amazing and very attentive.
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier

Good
Stayed 3 nights in Feb 2025

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort

Limited Airport shuttle

I booked this hotel because it had an airport shuttle. I was informed upon checkin that I would have to pay for a driver because of the flight time. This doesn’t seem ok because they shouldn’t say airport shuttle when there are restrictions.
Stayed 1 night in Feb 2025

10/10 Excellent

MARCO, Hermosillo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

Erica

Traveled with partner
Liked: Cleanliness
spotty wifi, our tv did not work.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Service was good, only a little English spoken, but they tried hard. Very far from queretaro airport QRO. The hotel coordinated with a taxi driver who unfortunately coughed and sniffled most of the way. Two days later, we were sick with a cold. He should have worn a mask.
Stayed 1 night in Jan 2025