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Gran Hotel de Querétaro

3.5 star property

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Photo gallery for Gran Hotel de Querétaro

Hallway
Property video
Breakfast area
Interior entrance
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services
$126
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Alameda Hidalgo Park
    ‪10 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪2 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 770 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View | In-room safe, desk, blackout drapes, soundproofing

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 840 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 436 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

  • 770 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Hotel de Querétaro

3.5-star hotel in Downtown Querétaro
A business center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Colonial hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Gran Hotel de Querétaro is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Reviews

Gran Hotel de Querétaro Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 644 out of 1010 reviews
Rating 8 - Good. 234 out of 1010 reviews
Rating 6 - Okay. 80 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 15 out of 1010 reviews

Reviews

10/10 Excellent

MELINA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Susana

Stayed 1 night in Jun 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, perfect location! Grear customer service! Recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
The interior architecture of the hotel and the room had a colonial style. There is a very popular outside bar next to the hotel and there is a VIPS restaurant on the other side of the hotel. The hotel is right in the middle of the charming and vibrant center of town. The church bells ringing at different times day and night, was an enhancement to the experience.
Stayed 3 nights in May 2025

10/10 Excellent

Alejandra

Stayed 1 night in May 2025

10/10 Excellent

Marina, Houston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff. Very central located, close to restaurants and little shops. Concierge met us upon arrival to help us with luggage. Hotel has AC and it was appreciated since weather was hot. Bottled water was provided daily. Room was large as well as restroom. Coffee pot provided. We also were welcomed with a bottle of wine and asked us to let them know when we needed cups to enjoy. Room was kept clean daily. Breakfast can be enjoyed there. Bar is also available on site. They helped us get a taxi scheduled for early departure to airport. Great stay.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Apr 2025

10/10 Excellent

silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shinji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient
Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bell on the church, just next to the hotel, tolling all night, every 30 minutes, was a nightmare. I didn't sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Mirtha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and great service. Hotel carpet needs an update. Also, a foul smell was coming out of the bathroom drain, it needs some improvement. Breakfast buffet does need more breakfast options, it was very limited. But we really liked the hotel, and the staff was professional and helpful.
Stayed 3 nights in Mar 2025

6/10 Okay

Thomas

Stayed 1 night in Mar 2025

4/10 Poor

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby, rundown, noisy and dark

Shabby condition: stained carpets, surly staff Choice between room with ! NO NATURAL LIGHT ! or noisy room overlooking square It absolutely shouldn't be considered 5 stars
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and location
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and central location. Only downside is that the rooms with a view can be a little loud, but again that's expected due to its location. Additionally, rooms with no view can be stuffy especially if it's warm. There is ac so it helps
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Perla, Tacoma

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel stuff very friendly rooms are nice and very safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming colonial building in the middle of town. Can't beat those lofty vaulted ceilings!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a todos pero en especial a Hector
Stayed 3 nights in Feb 2025

6/10 Okay

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and clean but unfortunately there’s 2 nightclubs very close to it., I booked a suite with city view but I had to move rooms to a less noisy area., the new room was very small and NO city view but at least I didn’t hear the noise anymore ., I didn’t get the difference in price ., the first one was more expensive but too noisy.
Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel Alejandro

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and just like the first time, we loved it. Great view from the balcony. All workers are very kind
Stayed 2 nights in Jan 2025

4/10 Poor

Gloria

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay and safe.
Stayed 3 nights in Jan 2025