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Comfort Double Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$64* Per night/room Mar 22 - Mar 23

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from January 20 2024 to February 29 2024 (dates subject to change):

  • One of the bars/lounges
  • One of the dining venues

The property will be renovating from January 20 2024 to February 29 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Bar/lounge
  • Business center
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

In addition to a children's pool, Hotel Diamante Querétaro provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 120298 square feet (11176 square meters) include a conference center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary covered self parking is available on site.

Hotel Diamante Querétaro is a smoke-free property.

  • Coworking spaces
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • No single-use plastic straws
  • Food and water bowls
  • Conference space size (meters) - 11176
  • Number of meeting rooms - 7
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 139
  • No accessible shuttle
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Number of accessible parking spaces 5
  • Smooth flooring in public areas
  • Couples/private dining
  • Area rugs in public areas
  • Number of bars/lounges - 2
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2010
  • Free pool cabanas
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 120298
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Wedding services

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Hotel Diamante Querétaro offers 139 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Wireless internet access
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Egyptian-cotton sheets
  • TV size: 65
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Champagne service
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Tile flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Thandi - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Restaurante Terraza - This family restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 299 for adults and MXN 150 for children
  • Pet fee: MXN 1000 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at noon

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Sustainability/community reinvestment (10% revenue or more)

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per day.

Pet Policy

  • Pets allowed for an extra charge of MXN 1000 per pet, per week
  • Dogs and cats only
  • 1 total (up to 46 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Crowne Plaza Hotel Queretaro
  • Crowne Plaza Queretaro
  • Crowne Plaza Queretaro Diamante Hotel Queretaro
  • Crowne Plaza Queretaro Hotel

Hotel Reviews

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