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Hotel Universel

3.0 star property

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Photo gallery for Hotel Universel

Spa
Reception
Plasma TV
Bar (on property)
Spa

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$95
includes taxes & fees
Mar 9 - Mar 10

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(91 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(34 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(279 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(12 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Universel

3-star hotel in Sainte-Foy-Sillery-Cap-Rouge
Along with an indoor pool, this smoke-free hotel has a restaurant and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Hotel Universel provides a health club and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a nightclub, a terrace, and a vending machine. Onsite self parking is complimentary.

Hotel Universel is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 006160, 2026-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 770 out of 2532 reviews
Rating 8 - Good. 741 out of 2532 reviews
Rating 6 - Okay. 552 out of 2532 reviews
Rating 4 - Poor. 282 out of 2532 reviews
Rating 2 - Terrible. 187 out of 2532 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

HUIFENG

Stayed 3 nights in Oct 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Tristan

Business traveler
Toilet rammed against the wall in front of it. I'm not obese, just a big guy of 5'11" and it was horrible to use the restroom. Extremely bad placement
Stayed 3 nights in Oct 2025

2/10 Terrible

Marie-Andrée

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked because this was listed as a room with breakfast included and with a gym in the hotel. I was told that the gym was not open due to renovations, and that the restaurant was not open so no breakfast can be offered. I told that to the receptionist, asking for a compensation. She said someone would call me about it. Didn’t receive a call. I tried to complain directly to Expedia customer’s service and the only available option was through the AI chat that didn’t understand my customer service request. Very poor experience
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great pool. Nice place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

suzie

Stayed 2 nights in Oct 2025

6/10 Okay

Le Tuan

Traveled with group
Liked: Cleanliness, amenities
Toilet was blocked and we had to unblock it ourselves.
Stayed 1 night in Oct 2025

8/10 Good

Julien

Stayed 1 night in Nov 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast at the Hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Genevieve

Stayed 1 night in Oct 2025

8/10 Good

Cheryl

Stayed 2 nights in Oct 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast at hotel but there is a Boston pizza attached to hotel
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Sonia

Stayed 1 night in Oct 2025

8/10 Good

Denis

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast outside hotel, Allarm went off at night staff didnt know what to do
Stayed 3 nights in Oct 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

laura s-duquesne

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARK

Stayed 2 nights in Jul 2025

4/10 Poor

joseph

Stayed 3 nights in Oct 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Hotel 2.5 stars but decent stay. Hot tub was not hot and sauna not hot.
Stayed 1 night in Oct 2025

8/10 Good

Adam Rafael

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Pool and spa area was so well kept. Rooms very spacious and not carpeted.
Stayed 2 nights in Oct 2025

8/10 Good

Karine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025