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Hotel Royal William, an Ascend Collection Hotel

3.5 star property

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Photo gallery for Hotel Royal William, an Ascend Collection Hotel

Superior Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Point of interest
Superior Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
$155
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Quebec City Convention Center
    ‪10 min walk‬
  • Quebec City Town Hall
    ‪18 min walk‬
  • Château Frontenac
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Royal William, an Ascend Collection Hotel

3.5-star hotel in Centre-Ville
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Hotel Royal William, an Ascend Collection Hotel offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to 3 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2691 square feet (250 square meters) include conference space. This Art Deco hotel also offers a health club, a library, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2020.

Hotel Royal William, an Ascend Collection Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
MILA Ristorante - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 22 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Renovated entire property - July 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16.99 to 24 per person
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2026-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ankur

Stayed 3 nights in Jun 2025

8/10 Good

George

Traveled with partner
Rooms comfortable. Staff friendly. Location not so good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Love the room and cleanliness. Staff (especially night) were a bit sketchy. Don't know much about parking, etc. Location is okay, but lots of homeless people and others on drugs passed out on the sidewalk or alleys. Graffiti and probably unsafe for women at night. Even as a guy, it is not the safest feeling in the evenings. Back to the hotel. Gorgeous room and bathroom. Loved our stay inside. No night latch on door however. Not much of a view as you'll just see a few homeless people walking around and some buildings in need of external repair.
Stayed 3 nights in Jun 2025

2/10 Terrible

Gloria

Stayed 2 nights in Jun 2025

8/10 Good

Malia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom sink kept dripping throughout the two-day stay. Besides that, it was a very nice room.
Stayed 2 nights in May 2025

10/10 Excellent

hagop

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super endroit, confortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Yannick

Stayed 1 night in Apr 2025

10/10 Excellent

Francis

Stayed 1 night in Apr 2025

10/10 Excellent

Otto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The area around the hotel is not clean and there are a lot of homeless.
Stayed 3 nights in Apr 2025

8/10 Good

Davol

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the building was great out side which the hotel cant control. crossing the street to another building to go to parking, every time you want to drive somewhere made me cut down on the activities. also was watching cops chase a guy from the building behind the hotel.make you rethink night adventures. but all this is no fault of the hotel...that's city life! I would use this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

8/10 Good

Maude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

fred

Business traveler
Liked: Amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Mar 2025

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N’hésitez pas!

J’ai réservé une nuit pour l’anniversaire de mon mari. C’était notre première fois à cet hôtel et nous avons été ravi. La chambre est décorée avec goût (décor épuré, planchers de bois flottant, douche moderne à deux pommeaux, articles de toilette dont rasoir et brosse à dents, etc.). La propreté est impeccable. Frédérique à la réception est très gentille et accueillante. Nous n’avons toutefois pas profité du Mila Ristorante. Nous recommandons le Royal William.
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Guntas

Stayed 3 nights in Dec 2024

6/10 Okay

Myke'la

Traveled with partner
Liked: Staff & service, amenities
We arrived late at night to check in and the hotel key card system was down. Imagine a long day worth of traveling (exhausted) and you finally get to the elevator to go to your room and it doesn’t work. They had to escort us to our room and on the elevators for two days straight. We weren’t offered a discount or any compensation for the inconvenience. However, the staff were friendly and the area surrounding of the hotel was walkable
Stayed 4 nights in Dec 2024

8/10 Good

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, but we heard noise from the guests in the nearby rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frédérique

Stayed 1 night in Jan 2025

8/10 Good

Lucy

Traveled with family
Liked: Staff & service, property conditions & facilities
Clean and good location. Some people in alley by the hotel created noise in the early hours
Stayed 3 nights in Dec 2024