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Hôtel Must – Aéroport de Québec par JARO

3.5 star property

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Photo gallery for Hôtel Must – Aéroport de Québec par JARO

Reception
Point of interest
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity
Lunch and dinner served
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Breakfast included
$106
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Place, Carie Factory Amusement Center
    ‪2 min walk‬
  • Place, Recreofun Amusement Centre
    ‪5 min walk‬
  • Place, Base de plein air de Sainte-Foy
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Memory foam beds, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(47 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Memory foam beds, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(142 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Memory foam beds, in-room safe, desk, soundproofing

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.4 out of 10
Very good
(12 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Memory foam beds, in-room safe, desk, soundproofing

Intimacy Room, 1 Queen Bed, Fireplace

8.4 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Memory foam beds, in-room safe, desk, soundproofing

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.2 out of 10
Wonderful
(17 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Memory foam beds, in-room safe, desk, soundproofing

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.0 out of 10
Very good
(13 reviews)
  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

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About this property

Hôtel Must – Aéroport de Québec par JARO

3.5-star L'Ancienne-Lorette hotel steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Aéroport de Québec par JARO offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Hôtel Must – Aéroport de Québec par JARO provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hôtel Must – Aéroport de Québec par JARO has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Reviews

Hôtel Must – Aéroport de Québec par JARO Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 690 out of 1496 reviews
Rating 8 - Good. 465 out of 1496 reviews
Rating 6 - Okay. 205 out of 1496 reviews
Rating 4 - Poor. 77 out of 1496 reviews
Rating 2 - Terrible. 59 out of 1496 reviews

Reviews

8/10 Good

Damien

Stayed 1 night in Aug 2025

8/10 Good

Pradeep Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Aug 2025

4/10 Poor

Martin

Traveled with family
Disliked: Staff & service

Fin de semaine décevante

Pour commencer nôtres recherche est pour une famille 2 adultes et 2 enfants, après la réservation nous voyons qu’il charges des frais supplémentaires pour les 2 enfants. Le petit déjeuner continental est affreux, un bac de crêpe déjà cuites, mais sois froide ou dure comme de la pierre. Du jus, de la confiture et autre nourriture partout sur le plancher. Attente interminable au ascenseur, parfois de 15 à 20 minutes et finalement 1 ascenseur sur les 3 qui ne fonctionne pas du tout. Près de 1000$ dépenser dans un hôtel qui ne vaut pas 400$
Stayed 3 nights in Aug 2025

8/10 Good

Julio, Guelph

Liked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

RODNEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 things to point out 1. Elevators- you need to really fix the 2nd evertime it was a 5-10min wait for one and then it will always go the opposite direction. 2. Beds are really uncomfortable. Maybe opt to have a traditional matress rather than a memory foam. But room was nice and and was clean. 3. The breakfast was terrible. When you think breakfast at a hotel it usually eggs bacon sausage and waffle or pancake. Hard boil eggs pancakes that are not fresh. The edges where hard as rock. Yogurt would be nice that is not poured in a tray to scoop. Fruit that are not canned. Bread selection was fine though.
Stayed 3 nights in Aug 2025

6/10 Okay

laurertta

Traveled with family
Liked: Staff & service, room comfort
Over all good but should have more then one elevator. Our key card didnt work only one. And the laundry room isnt in the basement its on the 2 floor. The air conditioner made a nose. Breakfast was terrible i had better at ither hotels .
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service
C'était super agréable. Les enfants ont adoré. La seule chose c’est qu’il manque de variété pour le déjeuner. Comme des œufs brouillés , viandes peut-être car ce n’est pas tout le monde qui mange des oeufs dure surtout froid.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ahmad Shakib

Business traveler
Disliked: Staff & service, property conditions & facilities
Room is too old. Even water bottle not offered. When i asked for cleaning my room theybsaid they ckean every three nights. Breakfast is too poor with a very limited options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

We had a nice stay. The hotel is clean, the beds are confortable. Really sound proof, you dont hear your neighbour. My kids had an amazing time in the pool and the slide. The staff were really polite and nice. The breakfast had no bacon or saussage, scrambled egg or potato. Only the basic like toast, pancake, fruits, cereals and boiled eggs. The downside about my stay was there was only one elevator working and the hotel was full. The hotel should fix it. Overall, I recommend this hotel and I will probably go back.
Stayed 3 nights in Aug 2025

8/10 Good

Doug

Stayed 1 night in Aug 2025

6/10 Okay

Simbarashe

Liked: Cleanliness, property conditions & facilities
Overall the experience was just ok. The kids loved the swimming pool area. I liked that the hotel is close to many fast food and shopping outlets. I didn’t like the breakfast options because they’re so limited: it’s basically fruit and toast. I found the evening reception staff not so friendly/helpful (I did not deal with the daytime staff). One was a bit rude when enquiring about meal vouchers, which contrary to what she kept saying, I was not given on check-in. The other, who checked me in, did not mention or give us the meal vouchers, was vague on how the parking worked (kept saying you can park out there for today, well what about t tomorrow?), and didn’t explain how getting from one end of the building to the other, can be confusing. Your room number might not be on relevant floor if you’re on the wrong wing of the building. There are no directions to the missing room numbers. We eventually figured it out, but after a long day of travel, it would have been nice to have this explained upfront.
Stayed 2 nights in Aug 2025

6/10 Okay

mary

Traveled with partner
Liked: Cleanliness, staff & service
The hot tub was not hot. It was a luke warm tub. Also we tried to order room service and they said it was an extra charge but then we had to go get it. So that didn't make sense to me. Otherwise clean and nice staff
Stayed 1 night in Aug 2025

2/10 Terrible

Charles, Lauderhill

Liked: Staff & service
One elevator do not work. Breakfast is minimal, toasts and jelly. The highlight of the morning were boiled eggs. The ice machine on the 4th floor did not work. Soda machine was accepting only coins. (Very 1990). You are not allowed to bring your breakfast( or what they call breakfast) to your room
Stayed 1 night in Aug 2025

8/10 Good

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage left in the bathroom can…no tissue paper
Stayed 1 night in Aug 2025

10/10 Excellent

shanna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here one night and overall was really excellent stay. The only thing we wanted to check in early which they charge a fee, no problem, but when we arrived after I called to make sure what time to come, the room wasn't ready. We asked for reimbursement on early check with no problem. I wasn't angry cause we needed to go to my daughter's soccer game and didn't mind checking in later. Also, breakfast was ok, kids enjoyed, but super basic and easy breakfast. Pool and arcades were a really cool attraction here. We enjoyed our stay very much.
Stayed 1 night in Aug 2025

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

2/10 Terrible

Vince

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The lady at the front desk was very rude we arrived on August 17/25 at about 1130 pm o don’t know her name because she wasn’t very welcoming. The breakfast was not good the fist day there was no eggs just bread and butter if you don’t get there early before 7:00 am you just get what’s there. They don’t clean the rooms every day our room was clean once in five days not good
Stayed 5 nights in Aug 2025

8/10 Good

NUKOALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marie-Pierre

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Brad

.
Stayed 6 nights in Aug 2025

10/10 Excellent

adam

Liked: Staff & service, property conditions & facilities
everything about the hotel was great. close to all major amenities that you could need. old quebec only 15 min away. the only complaint would be a downed elevator at the time making elevator rides extremely slow!
Stayed 2 nights in Aug 2025

8/10 Good

Brett

Stayed 1 night in Aug 2025