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Hotel Citadelle

3.0 star property

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Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Breakfast meal
Lobby lounge
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included
$76
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Place, Les Galeries de la Capitale
    ‪4 min drive‬
  • Place, Laval University
    ‪5 min drive‬
  • Place, Aquarium of Quebec
    ‪6 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(82 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hotel Citadelle

3-star hotel in Les Rivières
Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers, tour/ticket assistance, and a vending machine are onsite.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Québec City hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Hotel Citadelle is a smoke-free property.

A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Reviews

Hotel Citadelle Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 330 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

Reviews

10/10 Excellent

XiaBing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 1 night in Jun 2025

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT WORTH THE MONEY

The stairs where loose at back.stairs. The tv remote batterties were dead missing light bulb dark and dingy hall way small room and no suitcase stand or table not many channels on small TV
Stayed 2 nights in Jun 2025

8/10 Good

Kavita

Liked: Cleanliness, staff & service
I loved my stay. It was conviently close to eveeything!
Stayed 1 night in Jun 2025

4/10 Poor

Cormac

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The fire alarm was ripped out of the wall, cracks and discolouration in the tub. No fitted sheet on the bed, the fan in the bathroom and bedroom were caked in dust and grime.
Stayed 1 night in Jun 2025

10/10 Excellent

Abdalla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and place is quite , good to relax there and good prices
Stayed 1 night in Jun 2025

2/10 Terrible

Ivo

Disliked: Property conditions & facilities
Place is terrible
Stayed 1 night in Jun 2025

6/10 Okay

Krista

Hotel is clean but the room was really small. It was downstairs so no window almost dungeon like
Stayed 1 night in Jun 2025

6/10 Okay

Lyne

Correct pour une nuit! Pas plus.
Stayed 1 night in Jun 2025

8/10 Good

Andriy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean remodeled room. Nice comfy bed everything was clean AC worked TV worked shower good pressure 👍 Will definitely return. Thanks
Stayed 1 night in Jun 2025

8/10 Good

nicole

Stayed 3 nights in Jun 2025

8/10 Good

Sanoop

Traveled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and quick for request work.
Stayed 1 night in Jun 2025

4/10 Poor

Salman

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
washroom gutter was permanently blocked. Overall room was clean, Building is very old, but they've tried to maintain it. Staff was Okay... Parking is enough.
Stayed 2 nights in Jun 2025

8/10 Good

jiby joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

andre

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very friendly and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

JACS

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect rooms for couples or 2 adults for best rate. I loved the stay there. Just 15 minutes to Old Quebec. Perfect place.
Stayed 1 night in Jun 2025

6/10 Okay

Karthiga, Halifax

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Rooms and appliances were average.
Stayed 1 night in Jun 2025

10/10 Excellent

Nunziato

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Regular stay. Everything went well. Pretty clean, nothing fancy but good value for the money. Staff was courteous! Recommended
Stayed 2 nights in Jun 2025

8/10 Good

JACS

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jun 2025

4/10 Poor

Vasu

Stayed 1 night in May 2025

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and reasonable price

This hotel was a great price for being in Quebec City and was quite drivable for Old Quebec City (the main purpose of our trip). We really enjoyed not only the location, but the basement room that had private bedrooms for us. This is definitely a room I would book again.
Stayed 2 nights in Jun 2025

8/10 Good

Sylvain

Stayed 3 nights in Jun 2025