Fairmont Le Chateau Frontenac

4.5 star property

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Photo gallery for Fairmont Le Chateau Frontenac

Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, down comforters, pillowtop beds, minibar
Indoor pool, open 7:00 AM to 9:00 PM, cabanas (surcharge)
Lobby
Front of property
Lobby

Popular amenities

  • Bar

Explore the area

Map
1 rue des Carrieres, Québec City, QC, G1R 4P5
  • Quartier Petit Champlain
    ‪2 min walk‬
  • Quebec City Town Hall
    ‪5 min walk‬
  • Quebec Cruise Terminal
    ‪10 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 485 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(30 reviews)
  • 175 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

  • 550 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(56 reviews)
  • 175 sq ft
  • Sleeps 4
  • 2 Double Beds

Fairmont, Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 175 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, River View

8.8 out of 10
Excellent
(22 reviews)
  • 175 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(8 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 Queen Bed

Fairmont, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(58 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(66 reviews)
  • 175 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(39 reviews)
  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(15 reviews)
  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(30 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 King Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Signature Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, River View

  • 175 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Hitchcock Suite)

  • 800 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Celine Dion Suite)

  • 1000 sq ft
  • River view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Frontenac Suite King)

  • 670 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Elizabeth II Suite)

  • 660 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold, Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 590 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Churchill)

  • 1380 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 485 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds (Trudeau Trudeau)

  • 1360 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (Roosevelt)

  • 880 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Charles De Gaulle Suite)

  • 1000 sq ft
  • River view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Van Horne)

  • 1470 sq ft
  • River view
  • Sleeps 5
  • 1 King Bed

Double Room, 2 Double Beds (Fairmont Gold, Old Quebec)

10.0 out of 10
Exceptional
(1 review)
  • 175 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold, Signature Room, 2 Double Beds

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold, Suite, 1 King Bed

  • 670 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Fairmont Le Chateau Frontenac

Hotel in Old Quebec
Ski into Fairmont Le Chateau Frontenac, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Change of towels is available on request.
Fairmont Le Chateau Frontenac offers 610 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Québec City hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Moment Spa Le Château Frontenac has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Fairmont Le Chateau Frontenac helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers an indoor pool, a children's pool, and a health club. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2023.

Fairmont Le Chateau Frontenac is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Bar - Overlooking the ocean, this bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.
Starbucks café - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 50 per night)
  • Secured, covered valet parking on site (CAD 50 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 52.75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1608 Bar
  • Bistro Le Sam
  • Champlain
  • Place Dufferin
  • Starbucks café

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Games
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • 24-hour business center
  • 40,000 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 18 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1893
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout apparel

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 40.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52.75 per person
  • Fee for in-room wireless internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 13.95 per night (rates may vary)
  • Self parking fee: CAD 50 per night
  • Covered valet parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 040703, 2023-11-30

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Fairmont Le Chateau Frontenac Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1846 out of 2433 reviews
Rating 8 - Good. 364 out of 2433 reviews
Rating 6 - Okay. 143 out of 2433 reviews
Rating 4 - Poor. 48 out of 2433 reviews
Rating 2 - Terrible. 32 out of 2433 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Truth

Liked: Staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Annette, Ancaster

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I will start this review by saying I would have rated The Frontenac higher had we not had daily bad experiences during our stay. We have stayed here numerous times before and have always had a lovely experience but during this stay there was one area that ruined our stay. We were celebrating our wedding anniversary and were surprised with a room upgrade upon check-in. The hotel is beautiful inside and out. The history is fascinating and an important part of Canadian history. Now the reasons I rated the hotel very poor. We were there for 3 nights and everyday we had a bad experience with their dining/bar staff. It wasn’t the wait staff themselves but the hosting staff. There are a group of 3 to 4 young women that act as “ Gate Keepers “ to the bar and restaurants. You can’t even step inside the bar without their permission. We have never experienced such a bizarre policy. The first night we wanted to enjoy a cocktail before heading to dinner. There were empty 4 tops in the bar but because we were only a party of 2 they would not allow us in just in case a party of 4 came in. She asked if we wanted to be put on the “wait list” for a table for 2. So she expected us to wait in the hall looking at empty seats in the bar. We asked to speak to a manager who apologized and sat us immediately. This problem continued daily with lunch at The Sam, empty tables and wanted us to come back 45 mins later. We had the same bar issue every night. We will not stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
its a special place and I love going here! The location is perfect especially if you are visiting QC for the first time. Le Clan is a great restaurant that I tried this time and I do recommend it as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of the city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very very nice we had a good time
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family getaway!

Wonderful stay. Friendly staff, beautiful hotel and great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Worth a stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

A MAGICAL STAY @ FRONTENAC

My wife and I were celebrating our 60th wedding anniversary and chose to spend 3 nights at Le Chateau Frontenac in Quebec. It was MAGICAL!! We had a beautiful suite, and world class service from arrival until departure. Thanks to all the staff for making our celebration so memorable. We made a wish on the stairs to return in 5 years. Your 5 star reputation is well deserved
Stayed 3 nights in Apr 2025

10/10 Excellent

Nazm-Us

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Fairmont Le Château Frontenac was a dream come true. The ambiance was everything I imagined it would be. Hospitality of the staff was absolutely wonderful. Everyone went above and beyond to make our stay comfortable and memorable. I am thankful for the opportunity to be a trivial part of Château Frontenac's glorious history. I will always stay at this hotel when I visit Quebec City.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to the old city and historic sites. Like being in Europe without leaving North America.
Stayed 8 nights in Apr 2025

10/10 Excellent

PEDRO ALBERTO

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dream castle

This hotel has been one of the best we have stayed at. On par with one of our favorites in Paris. The service is amazing and the hotel itself is breathtaking with a charming old shopping area around it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsay

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay for a weekend getaway to Quebec City!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

6/10 Okay

Amine, Pointe claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities
An iconic property in the most beautiful spot of Quebec City. We took a deluxe room overlooking the boardwalk. Peaceful and nice. What we didn’t like was the substantial number of things-that-don’t-work-but-should-work. The website couldn’t take my booking, so I had to book through a third party. The spa website is clumsy and only a phone call works. The internet asks you for an Accor All number but the portal systematically refuses your All number. Ended up using my phone’s hotspot. Just not as easy or smooth as it should be at this price point.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sierra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fourth floor ice machine is broken and water dispenser only dispenses lukewarm water on that floor. But apart from that the room and property was great. However the entrance area had construction going on right (April 21, 22, 2025) now so it is a bit chaotic.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Warminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Receptionist asked why my husband and I were visiting. I explained it was our 28th wedding anniversary. Within 10 minutes of settling into our room, a waiter arrived with a bottle of champagne! What a nice touch to a wonderful stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location
Stayed 3 nights in Apr 2025