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Get an overview of this hotel
4.5-star Quebec hotel in Old Quebec

Popular property highlights

Pets allowed
Indoor pool
Business center
Laundry facilities
Smoke-free property

Location

Located in the city center, this Old Quebec hotel offers ski-in/ski-out access and is within a 5-minute walk of Parks Canada's Dufferin Terrace, Quebec City Town Hall, and Quartier Petit Champlain. Old Port Quebec City and Quebec Cruise Terminal are also within 10 minutes. Quebec Palace Station is 13 minutes by foot.

Hotel Features

With direct access to the slopes, Fairmont Le Chateau Frontenac makes guests feel at home with amenities like a full-service spa and an indoor pool.

Room Amenities

All 611 soundproofed rooms feature WiFi and minibars. Guests will also find wired Internet, LCD TVs, and room service.

Languages Spoken

  • English

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Fairmont Le Chateau Frontenac

1 rue des Carrieres, Quebec, QC G1R 4P5

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 32.95 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Airport shuttle fee: CAD 30 per room (one-way)
  • Airport shuttle fee per child: CAD 0 (one-way), (up to 14 years old)
  • Self parking fee: CAD 40 per day
  • Valet parking fee: CAD 40.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 35.00 per day
  • In-room microwave fee: CAD 35.00 per stay
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at 3:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property Registry Number - 040703

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 35.0 per night.

Pet Policy

  • Pets allowed for an extra charge of CAD 50 per accommodation, per night
  • Food and water bowls are available

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Hotel Names

  • Chateau Fairmont
  • Chateau Frontenac
  • Chateau Frontenac Fairmont
  • Fairmont Chateau Frontenac
  • Fairmont Chateau Frontenac Hotel
  • Fairmont Chateau Frontenac Hotel Quebec
  • Fairmont Chateau Frontenac Quebec
  • Fairmont Frontenac
  • Frontenac Chateau
  • Frontenac Fairmont
  • Fairmont Hotel Quebec City
  • Fairmont Le Chateau Frontenac Hotel Quebec City
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Fairmont Quebec City
  • Quebec City Fairmont
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Quebec
  • Fairmont Le Chateau Frontenac Hotel Quebec

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO sustainable tourism pledge

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Fairmont Le Chateau Frontenac helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and wireless Internet access is available for a surcharge. This luxury hotel also offers an indoor pool, a children's pool, and a 24-hour health club. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Fairmont Le Chateau Frontenac is a smoke-free property.

  • Express check-in
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 3716
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Limited onsite parking
  • Total number of rooms - 611
  • Number of floors - 18
  • Airport transportation (surcharge)
  • 24-hour health club
  • Ski shuttle (surcharge)
  • Number of bars/lounges - 2
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1893
  • Electric car charging station
  • Coffee shop or café
  • Sauna
  • WiFi (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 40000
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Fairmont Le Chateau Frontenac offers 611 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Quebec hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • LCD TV
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Bed sheets provided

Parking

Self parking (surcharge) , Valet parking (surcharge) , Limited onsite parking

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin - Overlooking the ocean, this restaurant specializes in regional cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Spa Services

Moment Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

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