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Hotel Neu-Schönstatt

3.5 star property

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Photo gallery for Hotel Neu-Schönstatt

Sundeck
Terrace/patio
Lobby lounge
Fitness facility
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Housekeeping
  • Pet friendly
  • Parking included
$167
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
1 Josef-Kentenich-Weg, Quarten, SG, 8883
  • Place, Flumserberg
  • Place, Flumserberg
  • Place, Walensee
    ‪2 min drive‬
  • Airport, Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪80 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | In-room safe, desk, free WiFi

Comfort Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, free WiFi

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Comfort Apartment

Comfort Apartment | In-room safe, desk, free WiFi

Comfort Apartment

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, free WiFi

Superior Apartment

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

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About this property

Hotel Neu-Schönstatt

3.5-star Quarten hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and express check-in are onsite. Housekeeping is available on request.
Hotel Neu-Schönstatt offers 65 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, Hotel Neu-Schönstatt features a sauna and a fitness center. This business-friendly hotel also offers a terrace, ski storage, and a garden. Onsite uncovered self parking is complimentary.

Hotel Neu-Schönstatt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurant Zentrum - This restaurant specializes in Regional cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Zentrum

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Neu-Schönstatt Hotel
Hotel Neu-Schönstatt Quarten
Hotel Neu-Schönstatt Hotel Quarten

Hotel Neu-Schönstatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 155 reviews
Rating 8 - Good. 35 out of 155 reviews
Rating 6 - Okay. 16 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

9.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Francesca

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Jun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect, but no air conditioning.
Stayed 3 nights in Jun 2025

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and very clean. Wifi a bit slow and restaurant closed for dinner.
Stayed 3 nights in May 2025

4/10 Poor

Abby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible beds, and very secluded

We stayed here for our wedding, and the hotel was not very accommodating. The hotel is by a bus stop, but the area is VERY secluded, and the bus doesn’t run very late. There’s no restaurants in town, and the hotel restaurant wasn’t open the 2 days we stayed. The staff was not present at all, and was not able to call us a cab. We had to walk up the mountain several times with a STEEP incline. No shuttle either. The worst part was the beds were hard as rocks, and the pillows were paper thin. We had asked for extra pillows, and the “staff” said services were limited. Also says there’s a spa, but the only spa is the sauna… on the bright side, the views were beautiful, hotel was clean, and breakfast was decent.
Stayed 2 nights in May 2025

10/10 Excellent

Suchay

Liked: Staff & service, property conditions & facilities
Really nice experience. Friendly staff and great view of the lake.
Stayed 2 nights in May 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and well appointed. The scenery was beautiful and there were paths nearby for walks. The church bells and cowbells provided a nice ambience. We did not realize that the hotel was part of a campus that included the Sisters Of Mary when we booked but it was a nice surprise when we arrived.
Stayed 2 nights in Apr 2025

8/10 Good

Pinakin, Chestnut Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night here whilst touring around Switzerland. It’s a lovely hotel on the side of a hill overlooking Lake Walensee. Hotel is in good order. As with virtually all hotels in Switzerland, there is no air conditioning so it is recommended to take a mini fan with you if visiting in the middle of summer.
Stayed 1 night in Aug 2024

10/10 Excellent

Serik, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Tomer

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Boiling hot, Noisy, Weird

No hotel staff present in the place, check in and check out done with a machine, so if you need any help- you have non. The room was boiling hot, with no AC nor Fan, woke up 6:00 AM sweating like crazy to hear insane bell noice coming from the chapel nearby. The only good thing was that it was clean, and its good because you will need to take 3 showers a day after sweating 24/7. I’m traveling A-LOT and it was one of the weirdest experience I had.
Stayed 1 night in Jul 2024

10/10 Excellent

Sadia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful, clean airport, no reception so laurel tricky to get any extra information but very comfortable, great views, spa area, very comfortable. We were only there for 1 night but would have loved to have stayed for more.
Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Swiss Stay

The hotel is situated up the hillside above Unterterzen- you would probably need a car but there is an hourly bus service from just outside the hotel. Walking down to the village is fine takes about 10/15 mins but wouldn’t fancy the walk back up.The hotel itself is pretty new, standard rooms aren’t huge but comfortable and have a balcony. Good shower and there is a fridge in the room, however no kettle or coffee machine. Coffee is available at a charge from a machine in reception. People have complained about the church bells but they never bothered us (there are ear plugs supplied). Main issue with the room for U.K. travellers is only one socket accepts U.K. adaptors - you might want to bring EU type plugs for charging phones etc. As other travellers have noted there is no manned reception, checking in was fine but there aren’t a lot of staff around if there was an issue (there is a phone number to call). Also staff aren’t that fluent in English. The restaurant is based in the older conference centre side of the hotel, we only had breakfast which had a reasonable selection although I was disappointed in the muesli selection. There is an adjacent garden area with seating where we’d have a coffee after breakfast. Lunch and dinner are also available. The other thing to note is there are a lot of flies around- this seems to be an issue in the area not just the hotel.
View from our room
Hotel Gym
Hotel Gym
Hotel Gym
Stayed 8 nights in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just lovely. Wished we had more time.
Stayed 1 night in Jun 2024

8/10 Good

Adam

Stayed 1 night in Apr 2024

8/10 Good

Hakan, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well maintained and is ideally for a short term stay! We stayed for a night in the standard room - The room itself is modern - a coffee or tea maker would have been great to have. Also, the restroom didn’t have a vent, just an opening above and below the door which was kinda surprising. The gym is small and the infrared light cabin wasn’t working. The Sauna was the best part of the SPA area. Also, the hotel served breakfast in the morning which had everything we would ask for! Overall it is a good hotel with a magnificent view of the lake and mountains! Would definitely come again and maybe try to stay at the superior room!
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa, Glenhaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with fantastic views. Comfortable bed and great shower
Stayed 1 night in Aug 2023

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

BEAUTIFUL PLACE BUT NO AC

CHECK-IN WAS COMPLICATED BOTH BECAUSE WE HAD BOOKED W POINTS ONLY TO DISCOVER UPON ARRIVAL THEY DO NOT ACCEPT HOTELS.COM POINTS. ADDITIONALLY THERE WAS NO AIR CONDITIONING OF WHICH WE WERE NOT AWARE AND THERE IS NO STAFF AVAILABLE AT NIGHT (IF U RUN OUTR OF TOILET PAPER UR ON YOUR OWN. THAT SAID, PLACE IS BEAIUTIFUL WAS VERY CLEAN AND COMFORTABLE AND INCREDIBLE VIEWS !
Stayed 2 nights in Jul 2023

10/10 Excellent

Nancy A, Brunswick

Liked: Cleanliness, property conditions & facilities
Double-Plus is the spectacular view A key minus is no front desk or which means if you have any questions or requests such as extending your stay, you're out of luck. I desperately hope this does not catch on as a trend at hotels. Another minus is that there is no parking right next to the hotel - you must figure out a way to squeeze your car next to the lobby if you have heavy bags to unload but then move your car to the parking lot a fair way down the hill, which would not be pleasant to walk to and from in inclement weather, or if one had mobility issues and was traveling alone. Aside from those, though, again,the view is spectacular.
Stayed 1 night in Jun 2023

10/10 Excellent

Poorvi

Stayed 2 nights in Jun 2023

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel run by nuns. Clean, comfortable rooms (everything seems brand new), the most sumptuous and delicious breakfast we had in Switzerland, but the best thing that could excuse everything else if there was anything to excuse is the view - overlooking a beautiful lake and mountains on the other side. If we knew, we would have stayed longer.
Stayed 1 night in May 2023

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this place as a half way point between here and there. I saw it was on a lake. I was shocked how amazing the view was! I felt I could have been on Lake Como or some other resort…just spectacular and unexpected. The breakfast is across in a separate building and is awesome.
Stayed 1 night in May 2023