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Hotel was like a jig saw puzzle with lots of stairways and areas. Still had construction going on. Rooms were very nice but no privacy unless you close your curtains. Room safes did not work in either of our rooms. You cannot flush toilet paper due to old pipes. Area did not feel very safe but we did not need to leave the hotel without a guide since the dining in the hotel was great. Overall I would recommend this hotel.

My husband and I had a pleasant stay at Hotel Mama. We were pampered since we stepped in until we left. We definitely will stay again if we visit Quito again in the future.

Great location, great place to stay in historical center in Quito, 100% recommended.

Loved Hacienda! A beautiful stay only 15 mins from the airport but felt like you were surrounded by pure nature in a different world than the city of Quito. The walk on the trails is stunning, and the history is fascinating to learn how the owners discovered the tunnels on site and the Incan history connected to it. Oscar is so knowledgeable on the history! Beautiful rooms, amazing food, the grounds are so peaceful it’s hard to think you are in Quito, lots of wild coloured birds, so many hummingbirds, 2 beautiful lamas, beds so comfortable and even have electric blanket in case you get cold, the room has a log burner too! Amazing shower and towels, bathrobe and toiletries! I will mention the food again, 5 star!!