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Zel Punta Cana, All Suites - All inclusive

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Dates

December 2025

22

January 2026

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas

Property video

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Exterior

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Pet friendly
Parking included
Free WiFi

includes taxes & fees

Jan 4 - Jan 5, 2026

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Place, Cocotal Golf and Country Club
‪12 min walk‬
Place, Los Corales Beach
‪16 min walk‬
Place, Cortecito Beach
‪5 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪27 min drive‬

Room options

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

Exceptional

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

Very good

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Suite | Premium bedding, minibar, in-room safe, laptop workspace

Zel Suite

Very good

796 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Garden View

1076 sq ft
Sleeps 4

Premium bedding, minibar, in-room safe, laptop workspace

Room Standard with Garden View

796 sq ft
Sleeps 4

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe with Pool View

807 sq ft
Sleeps 4

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Pool View

1076 sq ft
Sleeps 4

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master with Garden View

1883 sq ft
Sleeps 6

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master with Pool View

1883 sq ft
Sleeps 6

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

Good

807 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Garden View

1076 sq ft
Sleeps 1

Premium bedding, minibar, in-room safe, laptop workspace

Suite Standard with Garden View

796 sq ft
Sleeps 1

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Pool View

1076 sq ft
Sleeps 1

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe with Pool View

807 sq ft
Sleeps 1

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

Excellent

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

Good

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite | Premium bedding, minibar, in-room safe, laptop workspace

Casa Zel SwimUp Suite

3531 sq ft
2 bedrooms
Sleeps 8
1 King Bed and 2 Queen Beds

Similar properties

Aerial view

On private beach
Pool
All inclusive
Spa

About this property

Zel Punta Cana, All Suites - All inclusive

4.5-star property in Bávaro

4 restaurants, 2 outdoor pools, and a full-service spa are available at this property. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle, and a free manager's reception. Additionally, a golf course, 3 bars/lounges, and a fitness center are onsite. Change of towels is available on request.

Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Punta Cana property has its very own private beach. Zel Punta Cana, All Suites - All inclusive features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean property also offers a fitness center, spa services, and multilingual staff. Onsite secured self parking is complimentary. A total renovation of this property was completed in December 2024.

Zel Punta Cana, All Suites - All inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.

Volcan - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Nokyo - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tacorini - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Parda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

All inclusive details

All-inclusive room rates at Zel Punta Cana, All Suites - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free secured self parking on site
Limited onsite self parking

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No elevator
Well-lit path to entrance

More

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

More

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 3150 per pet, per night

Welcoming dogs only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Pet fee: DOP 3150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 9:00 AM to 6:00 PM

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Zel Punta Cana, All Suites - All inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Cherita

Traveled with partner

Sep 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were glad that we went during slow season so that we could thoroughly enjoy the tranquility of the property. There were enough guests to provide company without it every being busy or over crowded as since all-inclusives are known to be. Diverse restaurants, the staff were very hospitable and you could see they're like a happy family. We had a couple of minor maintenance challenges but they were handled well. We did much of nothing and just lazed around but it was enjoyable. We never left except to take the shuttle down to the very chic Beach Club. Definitely a memorable visit.

Stayed 4 nights in Sep 2025

10/10 Excellent

Siham

Sep 22, 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Sep 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Cavan

Traveled with partner

Sep 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort. Lovely rooms. Very clean all round. Food options are somewhat limited, but there are very nice options at each restaurant as long as you get the right things. 90% are very nice and attentive. As with all resorts, tips help. We experienced some teething issues with staff, but nothing serious that wasn't apologised for and resolved. The activities are really good and there is enough to do each day. The gym could do with more than one treadmill. All round we had a great time and would most likely go back one day.

Stayed 7 nights in Sep 2025

10/10 Excellent

Alex

Sep 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2025

2/10 Terrible

Emma

Sep 21, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 5 nights in Sep 2025

2/10 Terrible

Cesar

Traveled with partner

Sep 21, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

The staff is amazing I don’t take nothing away from none of staff excellent service.. everyone treated us beautifully. Now under the conditions of weather I understand certain things but first day arrived buffet was closed so we had to reserve for 8:30 at one restaurant steak house was closed most time me being here and WiFi was impossible in our room and during a bad outage they had cause of weather but as a big establishment the should be ready for certain things or accommodate there guess with other things to do as the problem is fixed I could not order room service because everything is digital and WiFi was off most of my visit so could not use certain things in the hotel without going to reception bad weathers and had to walk to reception which I didn’t just stood in an slept and waited for reservations in same restaurant that I went first night because steak house was closed amenities were not up to par very bad experience for me everyone was super friendly but so much they can do they are not owners and that I understand so I don’t blame staff I blame the owners who are suppose to have a protocol for there staff ready for when things like this happen and accommodate food service was selective understanding lot of food but u can control by knowing how many ppl you have etc so much you can do to control outcomes to lose and even tho u lose as a business there are better days to gain what u lost so very very bad experience for me that i come from so far !

Stayed 2 nights in Sep 2025

8/10 Good

Guillermo

Sep 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

They never had the liquor that you ask for, I will never go back to this hotel

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Asuncion

Sep 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My husband enjoyed everything during our stay. Everyone was very helpful and smiley 😊 faces. Surely worth to recommend the resort and location. Leticia, Aneuris,Juan Frank, most of the names were so difficult to remember. All the staff were so friendly and helpful. Thank you all for making our vacation unforgettable. Thank God for everything 🙏

Stayed 5 nights in Sep 2025

4/10 Poor

Jasmine

Traveled with group

Sep 15, 2025

Disliked: Cleanliness, property conditions & facilities

They didn't honor the spa credit. If I was to add something it would only be $30credits. I couldn't use anything.

Stayed 3 nights in Sep 2025

10/10 Excellent

Stacy Rae

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So quiet and relaxing. Top notch staff and accommodations. Would definitely return!

Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Sep 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

8/10 Good

Felipe

Traveled with family

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My partner and I booked Zel after a long search for an all-inclusive in Punta Cana to celebrate our anniversary, and it turned out to be the best decision we made. We had absolutely no issues with the resort. The room looked exactly like the photos, and the whole hotel feels brand new and very well maintained. Our master room was comfortable and perfect for a couple. The hotel has three restaurants you can book, including one at the Beach Club that serves lunch during the day and turns into a specialty (paid) restaurant at night. We tried the buffet one day, and honestly, it was the freshest and most delicious food I’ve ever had at an all-inclusive. The à la carte restaurants we tried were also very good. Breakfast was just okay—nothing special—but still fine. Nokyo was one of our favorite restaurant. Japanese hibachi and Carlos was an amazing chef!! The bars were another highlight. The cocktails were great, not watered down like in many other resorts. The staff, though, is what really makes this place special. Everyone was friendly, welcoming, and made us feel at home. Our concierge Ericson was very attentive and gave us great tips on things to do and activities around the resort. Cons according to our experience: One small “issue” we had was that some restaurants didn’t always stick to the posted hours. Twice we arrived well before closing time, but they had already stopped serving. It wasn’t a big deal since we just went to the buffet instead.

Stayed 4 nights in Sep 2025

10/10 Excellent

Lucas

Sep 11, 2025

Stayed 3 nights in Aug 2025

6/10 Okay

Daria

Traveled with group

Sep 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall, we had a great time as we’re super easy to please. However a few things I wanted to note: food in the buffet was always cold, and the raw fish for breakfest always had a bad smell (spoiled). I have a feeling that the same fish was sitting there for multiple days. One day we were on the beach and when asked for bottled water, we were told there was no bottled water, only tap water was available at the time. I went directly to the manager and we were brought up water almost immediately. From my understanding, drinking tap water could lead to poisoning… Bottled water or filtered water should always be provided for the guests. One day we were in the buffer and the floor was flooded ( people were still in the buffet, and no one was doing anything about it for at least the time I was inside the buffet area, later on they closed the buffet area for a clean-up) I think they should have acted up much faster so noone slips on the floor. That was my second time at this hotel, and I still love the hotel and would probably return, but there are still so many things they need improvement on. My mom is coming in October, and I really want for her to have a good time.

Stayed 7 nights in Aug 2025

10/10 Excellent

Jasleen

Traveled with partner

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ZEL Punta Cana is a refreshing and carefully curated resort that seamlessly fuses vibrant Mediterranean aesthetics with Caribbean ease. Ideal for travelers seeking both leisure and activity, it offers everything—from mindful wellness to vibrant pool scenes—within one stylish sanctuary. While some cuisine and external access limitations may arise, the overarching experience is one of refinement, warmth, and respite.

Stayed 6 nights in Aug 2025

10/10 Excellent

Jo Jennesse

Sep 8, 2025

Stayed 2 nights in Sep 2025

8/10 Good

Yvonne

Traveled with partner

Sep 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

property is small very quite if you want to just relax. staff is super friendly and accommodating. rooms are up to date bed is very comfy clean and modern.I wish they would have better food options. Include caribbean food because that’s what you want is there traditional food.

Stayed 6 nights in Sep 2025

10/10 Excellent

Xin

Traveled with family

Sep 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff, concierge, trainers and servers, are great, providing personal services. Food is excellent. Highly recommend joining the resort activities, yoga, paddle board, mini catamaran, and more.

Stayed 6 nights in Aug 2025

10/10 Excellent

Marco

Sep 4, 2025

Liked: Cleanliness

Stayed 3 nights in Sep 2025

10/10 Excellent

Tyes

Traveled with group

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The is property stunning. The staff is attentive and friendly. Our butler, Ralphy, helped setup a surprise for my friend’s birthday. There is a lot of activities to do on the property. The resort is very relaxing, if you are looking for a constant party you are in the wrong place. But you are not far from the major clubs & party boats. Uber was less than $10 for most trips outside of the airport. The food is decent with some stand out items. I was hoping a more traditional Dominican breakfast would be daily option.

Stayed 4 nights in Aug 2025

2/10 Terrible

Wilson

Traveled with family

Sep 1, 2025

Disliked: Staff & service, amenities

Garbage

Stayed 2 nights in Aug 2025

8/10 Good

Rob

Traveled with partner

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort is just as beautiful as the photos. The room was clean, well designed with amazing interior design. I really liked to kitchenette, separate dining and living space. The balcony overlooking the palm tree tops was a great place to drink morning coffee. The outdoor jacquzzi tub was a nice perk. The shuttle was always readily available to take you to the beach, gift shop, or front gate. Restaurants though limited had a great menu, was pretty tasty and all were beautifully designed. The spa was also beautiful and staff great. On the whole, I enjoyed the food and the selection. My partner, whose stomach is a little more sensitive, had some trouble with dining. Some things that could use tweaking: 1. A designated hotel check-in like most hotels. After being harassed at the airport by taxi services, our feet touched hotel grounds and immediately we were separated from our luggage and brought to sit on a couch to await staff assistance. It all just felt slightly shady as we were not accustomed to this type of check in. 2. Better room service: we ordered breakfast and waited almost two hours. Then we ordered dessert one night and waited over 1.5h, called and waited about an hour more before canceling. 3. Buffet room temperature was very warm and made me reluctant to try anything raw as it seemed optimal temp for bacterial growth. Would I book it again? Most definitely.

Stayed 5 nights in Aug 2025

4/10 Poor

Flavius

Traveled with family

Aug 31, 2025

Liked: Cleanliness

Zel punta cana hit or miss The hotel is well-maintained and appears to be in good condition at present. However, I cannot recommend it due to its subpar food quality. The breakfast and lunch were mediocre, earning a rating of -5. Another reason I cannot recommend this hotel is its limited activities and entertainment options. This is purely a personal preference, and it may not be relevant to everyone. If you are not concerned about food and prefer a quiet and secluded location, this hotel could be suitable for you. Please note that access to the beach is only possible by walking 15 minutes or by waiting for a golf cart.

Stayed 7 nights in Aug 2025

8/10 Good

Zeinab

Aug 31, 2025

Stayed 5 nights in Aug 2025

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