Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Lobby
Restaurant
Private beach, white sand, sun loungers, beach umbrellas
Premium Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
$266
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Place, Bavaro Beach
    ‪21 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.0 out of 10
Very good
(22 reviews)
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.6 out of 10
Excellent
(217 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(30 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(43 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(377 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(69 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(144 reviews)
  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(55 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 4

Double Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 2

Room Luxury

  • 527 sq ft
  • Sleeps 1

Family Suite -5 guests- Master with Pool View

  • 1054 sq ft
  • Sleeps 5

Suite Luxury

  • 1054 sq ft
  • Sleeps 6

Quadruple Room Luxury with Pool View

  • 527 sq ft
  • Sleeps 4

Triple Room Luxury

  • 527 sq ft
  • Sleeps 3

Triple Suite Master with Pool View

  • 1054 sq ft
  • Sleeps 3

Quadruple Suite Master with Pool View

  • 1054 sq ft
  • Sleeps 4

Quadruple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 4

Double Room Luxury With private pool

  • 527 sq ft
  • Sleeps 2

Triple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 527 sq ft
  • Sleeps 4

Triple Room Luxury with Pool View

  • 527 sq ft
  • Sleeps 3

Family Suite -5 guests- Master with Pool View

  • 1054 sq ft
  • Sleeps 5

Triple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 3

Double Suite Master with Pool View

  • 1054 sq ft
  • Sleeps 2

Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 1

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star Punta Cana property close to Cabeza de Toro Beach
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 15 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Water park
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2968 out of 6442 reviews
Rating 8 - Good. 1509 out of 6442 reviews
Rating 6 - Okay. 1031 out of 6442 reviews
Rating 4 - Poor. 480 out of 6442 reviews
Rating 2 - Terrible. 454 out of 6442 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karime

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it was great just one thing they could give a better benefits to the employees like lunch and drinks all day
Stayed 5 nights in Jun 2025

2/10 Terrible

Toyin

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

JOSEPH

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Jun 2025

8/10 Good

Duany

Traveled with family
Liked: Amenities, property conditions & facilities
I recently stayed at this hotel and would like to share my experience. There are definitely some great qualities to mention, but also a few areas that need improvement. Positives: The food options were very good. There were a variety of choices across several dining areas, and overall, the quality and taste were excellent. The exterior areas of the hotel are beautifully maintained—gardens are clean and green, and the common outdoor spaces are inviting and relaxing. However, the experience was not consistent throughout. While some buffet staff were friendly and professional, others displayed a poor attitude, which unfortunately impacted the overall dining experience at times. The housekeeping service was below expectations. The condition of the linen was poor—worn out and not always properly clean. Additionally, the attention to room cleanliness and detail left much to be desired. I’m writing this review having stayed in other resorts such as Meliá Caribe and Bahía Príncipe, where the standards in service and housekeeping were noticeably higher. With that in mind, I believe this hotel has potential, but there’s definitely room for improvement, especially in consistency of service and housekeeping quality.
Stayed 9 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Food,service, entertainment, people, cleanliness, hospitality, everything was great. Would definitely recommend and would love to visit again
Stayed 4 nights in Jun 2025

6/10 Okay

ANGELINA

Not recommended
Stayed 6 nights in Jun 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Stars, newer property and deserving of the Expedia 8.0 review!
Stayed 7 nights in Jun 2025

10/10 Excellent

Jocelyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Very friendly staff. Would book again.
Stayed 3 nights in Jun 2025

6/10 Okay

Juan

Traveled with family
If you are looking to go to the beach during your vacation, this is not the place. The beach is very dirty, the water looks brown. The water area where you are allow to be is close with floating barriers. The only space that looks clear gives up to the knees. The hotel is acceptable, but need maintenance.
Stayed 7 nights in Jun 2025

4/10 Poor

Richlove

Disliked: Staff & service
Stayed 8 nights in Jun 2025

2/10 Terrible

Luc

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stayed at Serenade Punta Cana from July 23–26 for my girlfriend’s birthday, and it was a huge disappointment. Upon arrival, my Uber driver demanded an extra $10 tip. Despite tipping generously, the resort staff let the driver into the resort to confront me, making me feel unsafe and pressured. Shockingly, both the driver and staff refused to let me check in until I paid more. Our room wasn’t ready, so we went to the buffet, which was average. Once ready, staff made us wait unnecessarily for a shuttle, not telling us we could walk since we had no luggage. Room keys were low quality, and no one explained the towel card system, wasting more of our time. At the bars, we were skipped repeatedly in favor of Spanish-speaking guests. The beach was overcrowded with aggressive vendors, and the water was nothing like the clear photos online. Worst of all, we learned all restaurants required reservations, which we weren’t told. By the time we found out how to book, nothing was available for our entire stay. Staff did nothing to help, even though most restaurants were half-empty at dinner. Only after offering a tip upfront were we finally seated. Despite celebrating a birthday, the resort made no effort to acknowledge it, while other guests had banners and surprises. Staff seemed disinterested unless you spoke Spanish. This resort is disorganized, unwelcoming, and unfair. I strongly urge management to issue a refund.
Stayed 3 nights in Jun 2025

2/10 Terrible

Shanell

Stayed 4 nights in Jun 2025

8/10 Good

Coralys

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para pasar unos días relajada! Hace falta más música y animación.
Stayed 4 nights in Jun 2025

8/10 Good

Lauren Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price! The staff was friendly! The rooms were also very accommodating.
Stayed 6 nights in Jun 2025

8/10 Good

Yenisleidy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien la playa si estaba muy sucia por lo demas todo estaba bastante bien
Stayed 7 nights in Jun 2025

8/10 Good

Mabel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto la playa, el agua no estaba limpia. El hotel a pesar de ser nuevo solo en las habitaciones sirve el aire acondicionado. Y les sugiero darle mantenimiento a algunas cosas q se veian rotas!
Stayed 6 nights in Jun 2025

8/10 Good

Marilyn Irizarry

Stayed 4 nights in Jun 2025

8/10 Good

sahily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time in this property, just I want to add that the food this year didn't have many opcions, was the same every night.
Stayed 5 nights in Jun 2025

6/10 Okay

Louis

Stayed 7 nights in Jun 2025

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well kept.
Stayed 8 nights in May 2025

8/10 Good

Nelson

Stayed 8 nights in Jun 2025

10/10 Excellent

Maleah

Stayed 5 nights in May 2025

8/10 Good

Yunier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la piscina es recomendable zapatos de playa. si no desean terminar con ampollas en los dedos de los pies. por lo demás todo bien.
Stayed 7 nights in Jun 2025

10/10 Excellent

Daniele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As a family of 7 our stay was great…. Highly recommend. Will be back.
Stayed 6 nights in Jun 2025