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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 out of 5.0
Carretera Cabeza de Toro, Punta Cana, La Altagracia
Carretera Cabeza de Toro, Punta Cana, La Altagracia

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$252* Per night/room Dec 15 - Dec 16

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Luxury Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Jetted Tub, Sea View

Bed Count 2 King Beds Maximum Occupancy 2 Max

Luxury Room, Pool Access

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Kids club

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Scuba-diving lessons
  • Spa/beauty facilities and services

  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Premium food items included
  • One or more venues limit dining availability
  • Limited meals offered through room service
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Room service during certain hours

Property Features

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

  • Daily
  • Waterslide
  • Number of outdoor pools - 3
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Turkish bath/Hammam
  • Uncovered parking
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Games
  • Table tennis
  • Foosball
  • On private beach
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 603
  • Number of floors - 3
  • Number of buildings/towers - 8
  • Lifeguard on site
  • Couples/private dining
  • Designer stores on site
  • Number of bars/lounges - 1
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 2
  • Free water park access
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Concerts/live shows
  • Tours/ticket assistance
  • Year Built - 2020
  • Evening entertainment
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Children's pool
  • Proposal/romance packages available
  • Number of restaurants - 1
  • Fully fenced
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Air hockey
  • Arcade/game room
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • LED light bulbs
  • Change of towels (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Buffet Principal - Onsite buffet restaurant.

Restaurante SteakHouse - Onsite diner. Open daily.

Restaurante Italiano - Onsite theme restaurant. Open daily.

Restaurante Japones - Onsite theme restaurant. Open daily.

Restaurante Mediterraneo - Onsite theme restaurant. Open daily.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee. This property affirms that it adheres to the cleaning and disinfection practice of: COVID-19 Guidelines (WHO); CovidClean (Safehotels - global expert); Safe Travels (WTTC - Global); COVID-19 Guidelines (CDC); SGS (3rd party expert - Global); Bureau Veritas (3rd party expert - Global).

Grey water recycling system

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Carbon monoxide detector

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of SGS (3rd party expert - Global)

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of DOP 6000 per pet, per night
  • Dogs only
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 8:00 AM to 6:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee.

This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); CovidClean (Safehotels - global expert); Safe Travels (WTTC - Global); COVID-19 Guidelines (CDC); SGS (3rd party expert - Global); Bureau Veritas (3rd party expert - Global).

Hotel Names

  • Serenade Punta Cana Beach Spa Resort
  • Serenade Punta Cana Beach Spa Casino Resort
  • Serenade Punta Cana Beach Spa Casino Resort All Inclusive

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