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Royal Service at Paradisus Palma Real - Adults Only

5.0 star property

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Royal Service Presidential Ocean Front Suite | Outdoor pool | 2 outdoor pools, open 7 AM to 7 PM, free cabanas, sun loungers
Royal Service Beach Suite Ocean Front | View from room
View from room
11 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Playa de Bavaro, Punta Cana, 23301
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬

Room options

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  • Pool
  • Breakfast included
  • All inclusive
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$485 nightly
The price was $606
The price is $485 total
includes taxes & fees
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About this property

Royal Service at Paradisus Palma Real - Adults Only

5-star Punta Cana resort, connected to a shopping center in Bávaro
Catch some rays on Royal Service at Paradisus Palma Real - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 11 restaurants.
Royal Service at Paradisus Palma Real - Adults Only offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 5 outdoor tennis courts, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI SPA has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Royal Service at Paradisus Palma Real - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 11 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 11 bars/lounges. This Colonial resort also offers an attached winery, outdoor tennis courts, and a health club.

Royal Service at Paradisus Palma Real - Adults Only has designated areas for smoking.

Palazzo - This beachfront restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Naos - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sal Steak Cave - This steakhouse specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tokimeku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Winery - This wine bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Naos
  • Palazzo
  • Sal Steak Cave
  • The Winery
  • Tokimeku

Things to do

  • 2 outdoor pools
  • 26 slot machines
  • 27-hole adjacent golf course
  • 5 gaming tables
  • 5 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Bingo
  • Casino (258 square feet of space)
  • Fitness classes
  • Full-service spa
  • Golf lessons
  • Health club
  • Kayaking
  • Nightclub
  • Pilates classes
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (25,833 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Ballroom
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Royal Service Paradisus Palma Real Adults All Inclusive
Royal Service Paradisus Palma Real Adults All Inclusive
Royal Service at Paradisus Palma Real Adults Only All Inclusive
Royal Service at Paradisus Palma Real Adults Only All Inclusive
Royal Service at Paradisus Palma Real Adults Only
Royal Service at Paradisus Palma Real - Adults Only Resort
Royal Service at Paradisus Palma Real - Adults Only Punta Cana
Royal Service at Paradisus Palma Real Adults Only All Inclusive

Royal Service at Paradisus Palma Real - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 95 reviews
Rating 8 - Good. 20 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Ellie, UK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Service area was fantastic. It was much quieter than the other areas of the resort. It also included its own restaurant (Palazzo), just for Royal Service guests. We would be happy to come back next year.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the peace I felt , also the service was great
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in good conditions and everything worked well, their biggest asset is their staff, they would do anything to make sure you have a great experience.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous!! Clean and the restaurants are amazing ....food is excellent! The staff is wonderful and makes every effort to help you with your needs.... I would definitely recommend this hotel!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

10/10 Excellent

Susan, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort. I highly recommend royal service - well worth it. Ask for Felix Garcia! Amazing butler.
Stayed 4 nights in Dec 2019

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of 11 all inclusive vacations

This was the 11th all inclusive we have visited and it was overall the best of those 11. We have previously stayed at Dreams, Secrets, RIU, and Now properties but Royal Service at Paradisius was the best. The food was good, but, it’s all inclusive so don’t expect it to be exceptional. Drinks were top shelf (Grey Goose, Hendricks, etc in Royal Service areas). Service was good everywhere. Beach was beautiful and Royal service beds on beach were plentiful and amazing comfortable. The beds on beach were worth upgrade to Royal Service
Stayed 4 nights in Dec 2019

10/10 Excellent

Katya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding and Miguel Carpio our butler was amazing
Stayed 3 nights in Dec 2019

10/10 Excellent

EDVARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is quite beautiful. We booked in the Royal service but to be honest there was no difference between regular service. The food was horrible. Most people were complaining about it as well. The premium drinks weren't available or they ran out. There was no entertainment Which made our stay completely boring. The club was closed. Over all I would not recommend this resort.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler,Miguel, was fantastic. The wait staff including Manuel was great. They catered to every need. The pool/beach staff including Rafael & Omur was great!! Thanks for a wonderful vacation!!
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 7 nights in Nov 2018

10/10 Excellent

Johelissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No es muy grande el hotel pero el area royal es de buen gusto mi mayordomo Moises excelente servicio muy bueno había mucha gente los buffet son bueno la comida aunque buena un poco sin gusto buenas bebidas
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKES: The private pool, the drinks, the food, the beds on pool and beach. UNIQUE: The soft and clear color beach sand, the palms and the turquoise color ocean that surround the property. DISLIKES: The staff give you plus attention just if you tip them, the arrival and departing international airport is terrible organized. No airport/hotel shuttle.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's nothing to complain about. The staff spoiled me like a Queen. I couldn't feel better. Francisco and Luis are the best.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the beach The property was excellent
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, right of the water, awesome restaurants and bars, friendly and helpful staff
Stayed 4 nights in Jul 2019