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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
3 outdoor pools
1 bedroom, minibar, in-room safe, laptop workspace
Reception hall
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar
$336
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪5 min walk‬
  • Place, Iberostar Golf Course
    ‪4 min drive‬
  • Place, Cana Bay Golf Club
    ‪8 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

8.2 out of 10
Very good
(304 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(122 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite (U)

8.6 out of 10
Excellent
(4 reviews)
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Superior, L)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (E)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Courtyard View (Superior, E)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Suite (L)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Suite (C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (Tropical View | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Sea View (L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 2

View all photos for Suite

Living area | Flat-screen TV

Suite

  • 721 sq ft
  • Sleeps 2

View all photos for Room Superior

1 bedroom, minibar, in-room safe, laptop workspace

Room Superior

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior

  • 376 sq ft
  • Sleeps 4

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About this property

Hotel Riu Palace Punta Cana - All Inclusive

4-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Punta Cana - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking is available on site.

Hotel Riu Palace Punta Cana - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1224 out of 2318 reviews
Rating 8 - Good. 540 out of 2318 reviews
Rating 6 - Okay. 310 out of 2318 reviews
Rating 4 - Poor. 106 out of 2318 reviews
Rating 2 - Terrible. 138 out of 2318 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lorenda

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I didn’t like the food. There’s no options for people who don’t eat pork. I suggest they have fish for morning breakfast throughout the day. The room was clean however the roaches were unacceptable. The staff was great.
Stayed 4 nights in Jul 2025

6/10 Okay

Allen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food at the property was horrible
Stayed 5 nights in Jul 2025

6/10 Okay

Sabirah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The food was nasty compared to the other Riu hotel I have been to.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amo ese hotel fue de lo mejor me trataron como a un Rey, Grasias
Stayed 5 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel Angel Betancourt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Staff & service, property conditions & facilities
I thought it was dirty and staff was not friendly. Food was not good at all
Stayed 4 nights in Jul 2025

10/10 Excellent

Daphney, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Good for kids & clean. Food was pretty good for price point !
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exactly what it displays to be a palace. Everyone is so friendly, professional and helpful. My entire experience from beginning to end was perfect! Can’t wait to go back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Norberto, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
The best resort ever!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sabrina

Stayed 6 nights in Jul 2025

6/10 Okay

dalia a, bridgeport

Traveled with group, Traveled with family
Disliked: Cleanliness
We had roaches in our room. We had to lock up our suitcases and zip them out because they were getting everywhere. They were all over our Bags. We did talk to the hotel about it and they said there’s nothing they can do.
Stayed 6 nights in Jul 2025

4/10 Poor

Rene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check-in service was terrible, it took over 45 minutes and then we had to come back 10 minutes later to pick up the key. No ice in the ice machine the entire week on our floor. Room cleaning service lady never changed the empty shampoo or stop dispenser the entire week. They ran out of soda during an evening dinner. You have to walk a lot on this property to go to different locations pool, dining room, beach.
Stayed 7 nights in Jul 2025

10/10 Excellent

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2025

2/10 Terrible

Victor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience!!! Do not waste your money!! If I could give a zero star I would. We traveled with our family and it should be a family hotel, but the hotel is very noisy. We had to complain a few times because drunk neighbors were jumping and having loud music at 2 am. Food is VERY BAD! Three members of your family got sick from food that was served. The rooms are dirty and everything is very old! The beach had a LOT OF SEAWEED so is not like in the pictures at all. Very bad experience and we do not recommend it at all! Save your money and try a different place.
Stayed 7 nights in Jul 2025

10/10 Excellent

Thalia Guerra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2025

10/10 Excellent

Felipe, auburndale

Liked: Cleanliness, staff & service, property conditions & facilities
El restaurant. La Isabella,
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos L Berrios

Liked: Cleanliness, staff & service, property conditions & facilities
Is great
Stayed 7 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Service staff is very attentive and caring, they go above and beyond. Specially Mr. Jorkendy, he was the best… and still is. Thank you!
Stayed 4 nights in Jul 2025

10/10 Excellent

ngoc

Stayed 5 nights in Jul 2025

10/10 Excellent

edwin

Stayed 4 nights in Jul 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Tuve problema con TV llamé a la recepción, mandaron una persona pero no resolvió el problema.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in May 2025

2/10 Terrible

Kevin

Stayed 3 nights in Jul 2025