Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Lobby sitting area
3 outdoor pools
Reception hall
1 bedroom, minibar, in-room safe, laptop workspace

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Gym

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪5 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.2 out of 10
Very good
(292 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(118 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.6 out of 10
Excellent
(4 reviews)
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Room Superior

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Palace Punta Cana - All Inclusive

4-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Punta Cana - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking is available on site.

Hotel Riu Palace Punta Cana - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1173 out of 2231 reviews
Rating 8 - Good. 540 out of 2231 reviews
Rating 6 - Okay. 300 out of 2231 reviews
Rating 4 - Poor. 99 out of 2231 reviews
Rating 2 - Terrible. 119 out of 2231 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the parties and the entertainment, shared RIU Properties, 24 hour spotts bar.
Stayed 4 nights in Apr 2025

6/10 Okay

Marcello

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food was disappointing, and the room had visible mold. Despite bringing it to their attention, no action was taken to resolve the issue. I will not stay here again with my family.
Stayed 6 nights in Feb 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Marie Filiamise Esther

Liked: Cleanliness, staff & service, property conditions & facilities
It’s just spectacular love it
Stayed 2 nights in Apr 2025

4/10 Poor

Gerardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room's light connectors didn't work, only one, and it had a water leak which was annoying the whole stay. I notified the staff when I arrived, but they never fixed it, and the service from the staff was very bad.
Stayed 4 nights in Apr 2025

4/10 Poor

Guy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room I saw online and paid for, is not what they gave me, even after hours of back and forth with staff. I showed my reservation and what they showed online, which was very different from what they actually gave me.
Stayed 3 nights in Apr 2025

10/10 Excellent

Talisa

Stayed 3 nights in Feb 2025

10/10 Excellent

Scarlett Guzman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services with the staff was perfect.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property,
Stayed 7 nights in Apr 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice time, entertainment is very uplifting. I was not impressed with the food. All restaurants have the same style of menu. Premade apps and only 2 choices of menu. The buffet felt like a mass production of food. I been to at least 12 resorts in Dominican Republic i would give Riu a 31/2z
Stayed 4 nights in Apr 2025

10/10 Excellent

Maurice

Liked: Cleanliness
Stayed 4 nights in Mar 2025

2/10 Terrible

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor on all levels
Stayed 7 nights in Apr 2025

10/10 Excellent

Gediminas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Nafi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, best hotel!
Stayed 6 nights in Apr 2025

10/10 Excellent

Yosria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Riu report. Staff was very helpful and kind. Rooms were clean and stocked. Food was great. Completely satisfied!
Stayed 5 nights in Apr 2025

6/10 Okay

Lyudmyla

Stayed 7 nights in Apr 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Yousef

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service
I found a cockroach in my room as soon as I walked in. They had to change my room. Food was not good either.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diogenes, ISLANDIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, all amenities are excellent and safe.
Stayed 4 nights in Dec 2024

10/10 Excellent

jamie

Stayed 7 nights in Apr 2025

10/10 Excellent

Nicolette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 4 nights in Apr 2025

2/10 Terrible

Sachin D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
Stayed 8 nights in Apr 2025

6/10 Okay

Pedro Alberto Trejo

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My room had a lot of issues, since the first day I arrived there were a lot of mosquitoes flying around and I had to get rid of them. Also there were cockroaches in the bathroom and walking around in the room, this was super disgusting. Even though, I read this on the reviews before, I didn't think it was going to happen to me. Also I had 2 bad experiences in the restaurants during dinner and breakfast time, clearly the staff is not well-trained to deal with customer service appropriately. During dinner time, my entree took a lot of time (around 30 minutes) and the servers told me that there was an issue with the gas line but I think they didn't put through my order and then they brought the dessert first (clearly they weren't communicating each other) and then for the breakfast time I went by myself to have breakfast and I went to get something to complement it and when I came back to the table my breakfast was gone! They told me that it was a matter of how to set the utensils on the plate, and that way they know that someone hasn't finished eating. They got me another omelette but I think the way they are trained is not the correct one, the place wasn't even busy at all to make the decision of just dump my food in less than 2 minutes that I was away from my table. It was a bittersweet experience but definitely there is room to improve many processes in terms of customer service staff training.

8/10 Good

Jennifer L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Excellent service! The only negative feedback I have is that the beds are very uncomfortable and sometimes the dishes were not the cleanest. Overall great experience.
Stayed 7 nights in Apr 2025