Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
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4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Creator video
Aerial view
7 restaurants, breakfast, lunch, dinner served; Asian cuisine
Buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • Pool
$515
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪1 min drive‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

Resort View Junior Suite King

9.6 out of 10
Exceptional
(16 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • 1345 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Junior Suite Double

10.0 out of 10
Exceptional
(14 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

10.0 out of 10
Exceptional
(1 review)
  • 1238 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite King

10.0 out of 10
Exceptional
(14 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up King

9.0 out of 10
Wonderful
(6 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(18 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

9.0 out of 10
Wonderful
(6 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

9.0 out of 10
Wonderful
(10 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

8.8 out of 10
Excellent
(8 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

10.0 out of 10
Exceptional
(4 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • 1238 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite King

9.4 out of 10
Exceptional
(10 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Ziva Cap Cana - All Inclusive

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Ziva Cap Cana - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury property also offers a complimentary water park, a complimentary children's club, and a 24-hour fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hyatt Ziva Cap Cana - All Inclusive has designated areas for smoking.

Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 835 out of 1020 reviews
Rating 8 - Good. 109 out of 1020 reviews
Rating 6 - Okay. 46 out of 1020 reviews
Rating 4 - Poor. 22 out of 1020 reviews
Rating 2 - Terrible. 8 out of 1020 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

FRANCES

Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property feels luxurious. The water is the most beautiful shade of blue. The rooms are spacious enough for a 5 person family. The all inclusive perks are lovely. The service is top notch they really tried to get to know us in different areas. The activities crew was so fun Jose and Adelin had us enjoying each day. Mariela was a lovely hostess at the Mercado and poolside at the navigator. We hope to return one day!
Stayed 6 nights in May 2025

10/10 Excellent

John James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing week at this resort. The staff, cleanliness, and amenities were top notch.
Stayed 7 nights in May 2025

10/10 Excellent

Kellin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has the best of both worlds perfect for the family and luxury. From the service to the quality of the food
Stayed 5 nights in May 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in May 2025

10/10 Excellent

Auguste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Maritess Umipig, lakewood

Stayed 7 nights in May 2025

6/10 Okay

Maritess Umipig, lakewood

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff are not friendly especially at the cafe Republic, hotel is lack of activities but clean and well keep
Stayed 7 nights in May 2025

8/10 Good

Nicole

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Miguelina and Michelena from the coffee republic were the kindest ladies. They remembered my drink order each day and were so welcoming! The staff overall was wonderful. The property is great as are the amenities. My room was great but could have been cleaned and prepared better for my arrival. I had to request a second cleaning on the day I checked in.
Stayed 3 nights in May 2025

8/10 Good

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic overall resort from the staff, to the food, to the amenities, everything is top notch!
Stayed 5 nights in May 2025

10/10 Excellent

Jazmyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and well maintained. The staff were painting/cleaning glass/watering plants/picking away dead plants constantly to make a beautiful resort. Everything was perfect. Only thing that ever came up was our fridge in our room never worked but we didnt mind. We were out eating so often it didmt bother us. Wonderful stay!
Stayed 3 nights in May 2025

10/10 Excellent

Ulugbek

Stayed 7 nights in May 2025

6/10 Okay

Lilia

Traveled with partner
El hotel no honró la oferta VIP de Expedia , prometieron enviar un correo con una oferta de upgrade para una próxima estadía y aún no hemos recibido nada La comida del hotel necesita mejorar urgente nada de lo que comimos está a la altura de un hotel como lo era antes este hotel Deben atender urgentemente a la calidad en comida
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

8/10 Good

Gustavo

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The service was generally satisfactory. However, the cleanliness of the bedroom requires attention, and it's uncertain if management is aware of this issue. A notable inconvenience is the lack of any dining options, which is particularly challenging when traveling with children. I was informed that dining facilities were unavailable for families with kids, with only adult dining mentioned. Our experience at Noodle And Tread Italian Cuisine was mixed; the service was acceptable, but the waiter clearly needs more training. This forced us to seek alternative dining outside, such as Las Palapas.
Stayed 4 nights in Apr 2025

10/10 Excellent

Parbattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at the proioperty were very curious. Food was great. Rooms clean. Beach was awesome.
Stayed 7 nights in Apr 2025

10/10 Excellent

Abby Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. Facility was beautiful. Excellent food, clean beach. Great family vacation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexandra M, Sunnyside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walkable, everything was close to our room, food was really fresh with a lot of options, vegan, vegetarian, meats, seafood. Their personal is extremely friendly and helpful with a lot of pride on their customers service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amador, Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, amazing staff, food, drinks and water park! We will definitely come back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Don, Potomac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for our family of four! The food was really great with a lot of options for adults and children. All the staff were helpful and pleasant. The kids club was great to give my wife and I a break to relax on our own. Elvis is the man! He helped coordinate anything we needed, from dinner plans, to excursions. The chef making the omelets was also such a treat to see each morning. Great place, we will be back for sure!
Stayed 5 nights in Apr 2025

4/10 Poor

Cody

Stayed 4 nights in Mar 2025