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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Creator video
7 restaurants, breakfast, lunch, dinner served; Asian cuisine
Gym
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

$522
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Place, Juanillo Beach
    ‪1 min drive‬
  • Place, Punta Espada Golf Course
    ‪8 min drive‬
  • Place, Scape Park
    ‪11 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Resort View Junior Suite Double

10.0 out of 10
Exceptional
(14 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Resort View Junior Suite King

9.6 out of 10
Exceptional
(16 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, free minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • 1345 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite, 1 Bedroom (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • 1238 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double) | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, Oceanfront (Club, Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

10.0 out of 10
Exceptional
(4 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim Up Double

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim Up King

8.8 out of 10
Excellent
(8 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Club Ocean View Junior Suite Double

9.0 out of 10
Wonderful
(6 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Club Ocean View Junior Suite King

9.0 out of 10
Wonderful
(10 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, free minibar

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, free minibar

Club Junior Suite Swim Up King

9.0 out of 10
Wonderful
(6 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(18 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean View Junior Suite King

10.0 out of 10
Exceptional
(14 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite, 1 Bedroom (Swim Up, Master)

10.0 out of 10
Exceptional
(1 review)
  • 1238 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite King

9.4 out of 10
Exceptional
(10 reviews)
  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Ziva Cap Cana - All Inclusive

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Ziva Cap Cana - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury property also offers a complimentary water park, a complimentary children's club, and a 24-hour fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hyatt Ziva Cap Cana - All Inclusive has designated areas for smoking.

Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Reviews

Hyatt Ziva Cap Cana - All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 817 out of 1000 reviews
Rating 8 - Good. 106 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

10/10 Excellent

Nilsa

Liked: Cleanliness, amenities
The service Martin our concierge was exelent
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

PODE MELHORAR MUITO PELO VALOR

8 NOITES-GRUPO DE 8 ADULTOS E 4 CRIANÇAS. A LIMPEZA DOS QUARTOS DEIXOU A DESEJAR, O RALO DO BANHEIRO NÃO ESCOAVA A AGUA E FEDIA, FICAVA UMA PISCINA DENTRO DO BOX, IMAGINA 4 PESSOAS USANDO! PORTA DO QUARTO NÃO FECHAVA DIREITO, UM DIA SUMIU 1 TRAVESSEIRO). PARA ENTRAR NOS RESTAURANTES PRECISAVA FICAR ESPERANDO ARRUMAR A MESA (MESMO ELA ESTANDO VAGA, NÃO DEIXAVAM PRONTA PARA CHEGAR E SENTAR E ISSO DEMORAVA. UM HOTEL MUITO GRANDE, MUITOS HOSPEDES (1800) P POUCOS FUNCIONÁRIOS, ENTÃO O SERVIÇO ERA DEMORADO (FUNC. BEM TREINADOS) 1´ VEZ Q VI SERVIR AGUA DE COCO QUENTE EM PRAIA! PRAIA ESTAVA CHEIA DE ALGA, APESAR DA EQUIPE DO HOTEL FALAR QUE ELES LIMPAVAM TODOS OS DIAS, ESTAVA UM CHEIRO PÉSSIMO. (DIZEM QUE NÃO É SEMPRE QUE TEM. FICAMOS MUITO DECEPCIONADOS POIS NÃO DAVA PARA ENTRAR NO MAR). EM 2 DIAS Q FUI A PRAIA, O ATENDIMENTO QUASE NÃO EXISTIA, DEPOIS DE RECLAMAR, NA TERCEIRA E ULTIMA VEZ FOI MELHOR. (OBS LEVE DÓLARES TROCADO PARA A GORJETA, LA É CULTURAL mesmo SENDO ALL INCLUSIVE) COMIDA BOA, BEM PREPARADA, RESTAURANTES LIMPOS. NÃO PERCA O the blind butcher SENSACIONAL. PARQUE AQUÁTICO FOI O Q SALVOU A VIAGEM P AS CRIANÇAS RECREAÇÃO/ENTRETENIMENTO (PONTO FORTE) TODOS OS DIAS TINHA CINEMA AO AR LIVRE, SHOW NO TEATRO, ATRAÇÕES NA PRAÇA. PESQUISEM PASSEIOS ANTES DE IR, NÃO DEIXE P ULTIMA HORA COMO FIZEMOS. PUNTA CANA NÃO TEM ESTRUTURA, A CHANCE DE ENTRAR EM UMA FRIA É GRANDE. CONCIERGE DO HOTEL NOS INDICOU UM PASSEIO A SAOMA POR U$ 2,900 CONSEGUI POR FORA POR $1,500 E FOI INCRÍVEL.
Stayed 8 nights in Jul 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were welcomed with a refreshing drink and warm smiles—it instantly set the tone for what became an unforgettable stay. This resort truly thinks of everything. The staff is beyond friendly—they go the extra mile in every interaction, making you feel like a VIP from start to finish. The restaurants offered an impressive range of options, including accommodations for dietary restrictions, which was such a thoughtful touch. Every meal was delicious, but the food overall? Incredible. There was never a dull moment. From morning to night, there were activities and entertainment for both kids and adults. Every day just kept getting better! The property itself is stunning—clean, beautifully maintained, and full of charm. I honestly can’t recommend this place enough. I will definitely be coming back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was truly remarkable. The activities catered to both children and adults, and the cuisine was exceptional. Every aspect of the experience was outstanding.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto, lo recomiendo mucho. Solo dos cosas que heche a faltar: 1.- La playa tenia mucho zargazo 2.- Falta de musica y shows orientados en la cultura Dominicana y latina, casi todos fueron de cultora anglosajona.
Stayed 7 nights in Jul 2025

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
D
Stayed 2 nights in Jul 2025

10/10 Excellent

Lester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and customer service from the staff are impecable. We visited in Jul 10th 2025 the only thing that was a major setback for us was the beach. It would've been a 10 out of 10 if it wasn't for the ridiculous amount of seaweed. The entire beach was so dark like coffee. I asked some of the staff and they said it was the time of the year. The sand is perfect like sugar powder.
Stayed 4 nights in Jul 2025

10/10 Excellent

Danilsa

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanette Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente Hotel. 5 estrellas. La atención espectacular.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tons of activities for adults and kids alike and they change daily. Having Elvis as our concierge was the best! Traveling to other islands near over the past few years, the kindness we had there was second to none! Always a smiling face, kind word, and making sure our trip was exactly what we wanted it to be. 100% would go back!
Stayed 5 nights in Jul 2025

10/10 Excellent

anas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. As soon as you’re welcome, buddy calming huge open lobby you automatically feel the sense of calm and vacation. Very clean resort with very good food and service. All the employees went out of their way to make sure you’re happy. Very clean rooms and a beautiful property in general I would definitely go back, especially Great for families.
Stayed 4 nights in Jun 2025

10/10 Excellent

Toni

Traveled with family and small children
Liked: Cleanliness
Beautiful place!
Stayed 4 nights in Jul 2025

6/10 Okay

Candida

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hard to top as an All-Inclusive family experience

Some real 5 star elements at this hotel. The Spa is a world class experience and very fairly priced for the amenities. The kids activities are excellent. The Waterpark superb. Fav food was the Indian restaurant. Upgraded to club level for better breakfast options. The staff are incredibly kind and hospitable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Danilo

Liked: Cleanliness, amenities, property conditions & facilities
BEST RESORT IN DOMINICAN REPUBLIC
Stayed 3 nights in Jul 2025

10/10 Excellent

Me

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenn

Liked: Cleanliness, amenities, property conditions & facilities
Impressive!!! Everything about this resort was top notch! From the impeccable and friendly service the minute you step foot on the property to the absolutely beautiful grounds...and the FOOD!! As a couple of foodies, we are pretty particular...every bite here at every restaurant was heaven!! This experience has changed the way we vacation!! Special shout out to our butler, Martin!! He was so attentive, friendly, and helpful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Rhudy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place! Staff was incredible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 3 nights in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful resort; excellent service/great for kids

Stayed for a week with family of 5. Hotel staff were super friendly and always helpful. The room was clean and serviced on a daily basis. They restocked everything we needed promptly. Food was excellent. They had many options readily available. Water park was fun and not overly crowded. The beach was nice - beautiful white sand -- plenty of chairs to sit on. But there was a lot of seaweed at the shore. Because of the breakers, the water closest to the shore was not the crystal clear blue we expected - instead it was a murky brown and gross to swim in. Also no waves for the kids to play in at the shore. If we waded through the band of floating seaweed (~30 feet) the water was cleaner and still only waist/chest deep. That area was okay to float in. Needed to go over the breakers (which some people were doing) to get to the clear blue water (we did not feel comfortable doing that with kids). We took a catamaran out a few times (even though we'd never used one before) which was super fun. The staff at the shore showed us how to use it. We were disappointed though that multiple times we wanted to take paddle boards out they weren't allowing them on the water (the reason didn't seem clear even though weather conditions were fine). The resort also had entertainment every night. They had an outdoor theatre with a new live performance (e.g., magic show, acrobats, etc) every night. They also had a movie playing each night on the lawn for kids.
Stayed 6 nights in Jun 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness
Perfect
Stayed 6 nights in Jun 2025

10/10 Excellent

Mary

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Loved my swim up room. Cannot wait to come back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lori Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay exceptionally better. Everyone was super nice and welcoming. All the dining options were amazing. Chinola was my favorite restaurant with the best staff. The waterpark staff was also super amazing and made the stay even better. Definitely recommend checking out the excursions, the Scape Park was super fun and the staff made the experience an amazing time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Klaudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful. Not too big where you need a golf cart to get around, but not too small where you have no where to walk around. The staff are all amazing and welcoming. The food is GREAT, especially the a la carte. The bathroom, especially the tiles in the shower could use a revamp. We had two swim ups, so there was a little more mosquitos, the ac worked differently in each room-either we couldn’t get it cooler or it cooled too much, and humidity we controlled with dehumidifiers that we asked for.
Stayed 7 nights in Jun 2025