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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Creator video
Exterior
Nightclub
Garden view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪12 min walk‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Iberostar Golf Course
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

8.8 out of 10
Excellent
(31 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.0 out of 10
Wonderful
(44 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(24 reviews)
  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Room -6 guests- Deluxe with Garden View

Minibar, in-room safe, individually decorated, desk

Family Room -6 guests- Deluxe with Garden View

  • Sleeps 6

View all photos for Suite Standard with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Double Suite Superior with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Superior with Garden View

  • Sleeps 4

View all photos for Suite Deluxe with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Deluxe with Garden View

  • Sleeps 4

View all photos for Suite Standard with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Standard with Garden View

  • Sleeps 2

View all photos for Suite Luxury with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Luxury with Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Junior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Quadruple Suite Standard with Garden View

Spa | Sauna, Turkish bath, body treatments, hydrotherapy, aromatherapy

Quadruple Suite Standard with Garden View

  • Sleeps 4

View all photos for Family Room -6 guests- Deluxe with View

Minibar, in-room safe, individually decorated, desk

Family Room -6 guests- Deluxe with View

  • Sleeps 6

View all photos for Double Suite Deluxe with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Deluxe with Garden View

  • Sleeps 4

View all photos for Suite Economy with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Economy with Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Junior with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Junior with Garden View

  • Sleeps 4

View all photos for Suite Superior with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Superior with Garden View

  • Sleeps 4

View all photos for Double Suite Standard with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Standard with Garden View

  • Sleeps 4

View all photos for Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Suite Economy with internal view

  • Sleeps 4

View all photos for Double Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Double Suite Economy with internal view

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star resort in Bávaro
Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 20 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (65,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 960 out of 1898 reviews
Rating 8 - Good. 349 out of 1898 reviews
Rating 6 - Okay. 267 out of 1898 reviews
Rating 4 - Poor. 129 out of 1898 reviews
Rating 2 - Terrible. 193 out of 1898 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yoan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools rooms and public areas
Stayed 3 nights in Mar 2025

6/10 Okay

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but it was spring break and I didn’t like how loud and drunk the kids were, I couldn’t even have a quit nice dinner because they were so drunk and loud.
Stayed 2 nights in Apr 2025

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hard Rock Hotel in Punta Cana was really beautiful. Our kids loved the resort (4 & 8 yrs old), there was an awesome waterpark on the resort. There are a lot of great food options however we had a really poor experience with the mexican cuisine restaurant. It took almost 2 hours to seat us and almist and hour and a half to get our food. Our kids were felling asleep at the table. We ordered very simple dishes for the kids (a hot dog and fries and butter noodles) and we thought those would at least vome out first but no they came out with all the food. We ordered soup and short rib and it all came out cold. Our waiter didnt seem to care much and we told the manager and she also did very little about it vonsidering this was our last night at the resort. Nonetheless, we would stay here again we would just avoid this restaurant knowing the food and service there isn't the greatest. The hotel has 11 other restaurants to choose from so it's not an issue 🙂. The kids club is also really nice and both kids enjoyed it. The beach is beautiful. There are like 12 pools you can enjoy. A bus shuttle around the resort that runs frequently which is very helpful with the kids. We loved Isla and the Market for breakfast options. The sandwich shop by the casino is really great. The daily room cleaning was wonderful, the rooms were clean. The coffe is also great. Overall we were really pleased with our stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Brett Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not wait to go back!
Stayed 4 nights in Mar 2025

6/10 Okay

Michele Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Charlene McJenkin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. However we had issues with the air conditioning and housekeeping.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Mbaresa

Stayed 5 nights in Mar 2025

10/10 Excellent

Ivana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard William

Stayed 7 nights in Mar 2025

6/10 Okay

Ron

Liked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
😃
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Amenities
😃
Stayed 1 night in Mar 2025

10/10 Excellent

elie

Stayed 3 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High rated hotel but the can improve food quality.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our 7-day stay at Hard Rock Punta Cana. I thought the staff was excellent across the board. Eating at The Market was very convenient. The only thing that was annoying was how loud the music was and how chilly the air conditioning was in the main building with all the restaurants and shops. Overall, though, I thought the grounds, facilities, and staff were wonderful.
Stayed 7 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place with great employees and nice facilities. Only complaint is the check in and check out process. Very long and unnecessary. Not sure why this problem is not getting addressed.
Stayed 4 nights in Mar 2025

6/10 Okay

Solange

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Place is amazing! The service was good, food is ok
Stayed 7 nights in Mar 2025

8/10 Good

Hugo, Henderson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Nice size rooms, recently renovated, a lot of activities to do in the property, big beach area and a lot of pools to hangout. Cons: artificial juice at breakfast, try to sell you a share time, bad food in pool areas, average dinner food. Long waiting for dinner restaurant. Average service Verdict: You will have fun but the best food and service is not there.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ronald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trams make it easy to get around or you can walk for exercise but waking gets old after a while. We actually preferred being up near the main restaurants and shops area because that’s where most of the stuff is. Lots of food everywhere including food trucks all around the beach and water park. Staff always says hola to everyone and keep the grounds clean and neat. Also, bring your nice outfits because at night you’ll feel underdressed with just a tshirt and shorts as guest take it up a notch. Yes I would go again
Stayed 4 nights in Mar 2025

8/10 Good

Nicholas

Stayed 9 nights in Mar 2025

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different pools for the kids . They said we were going to get some benefits but were never received
Stayed 4 nights in Mar 2025