Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Creator video
Lobby
Outdoor wedding area
Casino

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪12 min walk‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Iberostar Golf Course
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

Accesible Caribbean Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite King Bed & Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

8.8 out of 10
Excellent
(31 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Suite King Bed & Sofa bed

9.0 out of 10
Wonderful
(44 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(24 reviews)
  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

8.6 out of 10
Excellent
(7 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Room -6 guests- Deluxe with Garden View

  • Sleeps 6

Suite Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Double Suite Superior with Garden View

  • Sleeps 4

Suite Deluxe with Garden View

  • Sleeps 4

Suite Standard with Garden View

  • Sleeps 2

Suite Luxury with Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Quadruple Suite Standard with Garden View

  • Sleeps 4

Family Room -6 guests- Deluxe with View

  • Sleeps 6

Double Suite Deluxe with Garden View

  • Sleeps 4

Suite Economy with Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Suite Junior with Garden View

  • Sleeps 4

Suite Superior with Garden View

  • Sleeps 4

Double Suite Standard with Garden View

  • Sleeps 4

Suite Economy with internal view

  • Sleeps 4

Double Suite Economy with internal view

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star resort in Bávaro
Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 20 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (65,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 979 out of 1917 reviews
Rating 8 - Good. 350 out of 1917 reviews
Rating 6 - Okay. 268 out of 1917 reviews
Rating 4 - Poor. 126 out of 1917 reviews
Rating 2 - Terrible. 194 out of 1917 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
All great. Service people need to be nicer, faster and more efficient. Sometimes slow.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nadav

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place tons of food options the alcohol is great quality and the staff is super nice and friendly The toro restaurant was one of our favorites (the short ribs are to die for) and the manager victor bobadilla was so nice and accommodating to me and my family
Stayed 4 nights in Apr 2025

8/10 Good

Daniele D

Stayed 6 nights in Mar 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff did not help us with choosing dining and excursions. There was no info presented to us like other guest received. We were cut by multiple people at check in and stuff knew it and allowed it to happen with no apology or reasoning.
Stayed 4 nights in Apr 2025

10/10 Excellent

Geomaris, Juncos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que visito Hard Rock Punta Cana y seguiría visitándolo siempre, ya sea en parejas, amigos o familia. Hoy me tomo el tiempo de escribir un review, porque este hotel y empleados merecen ser elogiados. Vale la pena CADA centavo que pagamos. En particular tengo que mencionar al mesero de la piscina RAMÓN, es el puro ejemplo de excelente servicio, calidad, desprendimiento. Por otro lado mencionó las atenciones de los someliers De La Rosa del Restaurante El Toro; el del restaurante Zen y el del Restaurante italiano. El spa tienen excenlentes terapiastas, me tocó Susana y tiene manos santas.
Stayed 4 nights in Apr 2025

10/10 Excellent

Johann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Definitely be back soon. Amazing staff and food the pools and beach were lots of fun
Stayed 5 nights in Apr 2025

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer, North Babylon

Stayed 6 nights in Apr 2025

4/10 Poor

Raphael

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I thought the food could have been better. Some of the fruit had mold. There was a random wild dog in the lazy river. They needed an indoor pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dinamari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Solo puedo decir que en la nevera del cuarto no estava a nivel de 5 Estrella. Unas soda y unas cervecitas solamente
Stayed 2 nights in Apr 2025

6/10 Okay

Renal

Liked: Cleanliness, property conditions & facilities
Poor check in / check out process You have families who come off long flights, at least try to make them feel welcome! We were supposed to be directed to the legendary check in process however this did not happen which is blessing. On the 1st full morning of our stay, we were invited for a briefing! This constitutes a sales person selling the hard rock hotels & wider group hotel package! This sales person joined my family and I for breakfast; my 6 year old was so confused why this occurred & referenced this as the worst part of the holiday. For the next 90 mins, 4 employees of the legendary scheme tried to sell us the package & then has the cheek to ask me why I didn’t want to sign up. Unbelievably poor experience! The facilities, the hotel, the Isla restaurant, the soft-play are brilliant! The buggy service was a god send too! You need to teach some members of your staff to provide a service, stop selling & listen.
Stayed 7 nights in Apr 2025

10/10 Excellent

Angel Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025

10/10 Excellent

Goksun, PORT WASHINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel, so many things to do all of age.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rajendrakumar

Stayed 5 nights in Apr 2025

10/10 Excellent

Maria Bianchi-Lavorato, Marc-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Mayankbhai

Stayed 5 nights in Apr 2025

10/10 Excellent

Annika Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

GELSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good , the Italian Restaurant should upgrade de food
Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Stars
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika, Reisterstown

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My family and I had a fantastic time. There were so many things to do for my entire family. Cleanliness was top tier. Staff made you feel like family. The photos did not do this property any justice. Oh did I mention how spacious it was. I cannot wait to return. I’ve been to many countries and stayed in mannyyy hotels and this is currently number one!
Stayed 4 nights in Apr 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor service but good pools

Very poor service - we had to make repeated requests when they failed to leave towels, fill mini-bar, waiting at restaurants etc etc, ignored by some bar staff at restaurants. Check in took over 1hour. Hotel full of US ‘spring beakers’ who were on the free alcohol quest! Staff friendly and Pools good.
Stayed 11 nights in Mar 2025