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Grand Palladium Punta Cana Resort & Spa - All Inclusive

5.0 star property

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Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Aerial view
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7 restaurants, breakfast, dinner served; Italian cuisine
Lobby sitting area
Junior Suite Garden View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪4 min walk‬
  • Place, Casino Avalon Princess
    ‪19 min walk‬
  • Place, Aromas Museum
    ‪8 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Garden View

View from room

Deluxe Garden View

8.8 out of 10
Excellent
(65 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Single Use

View from room

Deluxe Garden View Single Use

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Loft Suite Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft Suite Garden View

8.4 out of 10
Very good
(25 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Poolside

Premium bedding, memory foam beds, free minibar, in-room safe

Deluxe Poolside

8.2 out of 10
Very good
(64 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Poolside

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Poolside

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Pool Access

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Pool Access

10.0 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Poolside Single Use

Premium bedding, memory foam beds, free minibar, in-room safe

Deluxe Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Single Use

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Pool Access Single Use

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Pool Access Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Single Use

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Loft Suite Garden View Single Use

Premium bedding, memory foam beds, free minibar, in-room safe

Loft Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

5-star Punta Cana property, connected to the convention center in Bávaro
Catch some rays on Grand Palladium Punta Cana Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Punta Cana Resort & Spa - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 6 swim-up bars, and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Palladium Punta Cana Resort & Spa - All Inclusive has designated areas for smoking.

Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only.
El Dorado Steak House - This theme restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
Bhogali - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Sumptuori - This theme restaurant specializes in barbecue and serves dinner only. Open daily.
Behique - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Windsurfing

Land activities

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Water fitness

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 beach bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 swim-up bars
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Behique
  • Bhogali
  • El Dorado Steak House
  • Portofino
  • Sumptuori

Things to do

  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Casino (1,500 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (605 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available for a surcharge.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Punta Cana

Grand Palladium Punta Cana Resort All Inclusive

Palladium All Inclusive

Palladium Resort

Punta Cana Grand Palladium

Grand Palladium Punta Cana All Inclusive

Grand Palladium Punta Cana Resort And Spa

Grand Palladium Punta Cana Resort Spa

Grand Palladium Punta Cana Resort Spa All Inclusive

Pallaum Punta Cana Inclusive

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 473 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 172 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 98 out of 1006 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Shibashis

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Restaurants were not available, ended up in buffet for most dinners. The app doesn’t work for dinner reservations, one has to wake up at 9 am to go to the front desk to book. Indian restaurant was terrible, the two buffet options were good tho’. Had requested for a king bed, got two double beds instead. They will take away 3 hours from your vacation to sell you membership, which is sham.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the very beginning of our arrival we were greeted by Edwin, whi was just the best! He was super welcoming, helpful and just all around great dude! The food was spot on, i will truly miss the lunch buffet. No worried though, we'll be back!!
Stayed 6 nights in Feb 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Nice size & ability to move around the complex walking & with shuttles. Good food & friendly staff. Booked during last minute cancellation at a local condo. Saved our trip planned from October!
Beach right over the dune from our room. Last day sunrise!
Stayed 4 nights in Feb 2026

10/10 Excellent

Najada

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay at this hotel. We recived a room upgrade which was very much appropriate since it was 5 steps away from the beach. Edwin or concierge was amazing. He helped daily with restaurant reservation,checked in to make sure everything was okay during our stay. The coffee shop also made amazing coffee.
Stayed 4 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Edwin was absolutely amazing and attentive to all of our needs. We will come back because of him.
Stayed 5 nights in Jan 2026

2/10 Terrible

Robert

Disliked: Property conditions & facilities
Wife broke her leg at the pool by slipping on tiles around the pool, still in a cast and will need to relearn how to walk according to the Doctor!!
Stayed 9 nights in Dec 2025

6/10 Okay

Aaron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The physical resort is attractive and well maintained, but the guest experience fell short over a five‑night stay.Check‑in and communication Check‑in was very slow even with online check‑in done in advance, which set a bad first impression. The app was unreliable and not intuitive, and event schedules were often wrong or in the wrong location, with almost no proactive communication from staff.Dining and snacks No à la carte restaurants were available to reserve for the entire stay, and every day required begging Guest Services for a table while some guests were seated as walk‑ins, making the system feel arbitrary and unfair. Snack options were weak, especially after breakfast ends around 10:30 and after dinner, and some hot items, like eggs under heat lamps, were served cold.Staff and atmosphere Many staff members did not seem friendly and at times appeared annoyed, and limited English made resolving simple issues harder. Cleaning staff were loud in the morning, there was no music at the pools, and there were not enough pool chairs, which hurt the overall vacation vibe.Room design The bathroom layout offered very little privacy, which was uncomfortable when sharing a room.Overall, it is a nice‑looking property, but poor restaurant access, bad communication, and inconsistent service made the stay much more frustrating than a five‑day all‑inclusive vacation should be.
Stayed 5 nights in Dec 2025

6/10 Okay

Susana De La

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We arrived at 12:45 pm and couldn’t check in early because housekeeping was still cleaning the room. They handed us bracelets for the buffet and told us to wait. We returned to the lobby at 3 pm, but the room wasn’t ready until 3:30. The bellboy escorted us, only to find staff still dealing with an “issue” and they promised we’d be let in soon. After a 15‑minute wait we were told we’d be moved to a different room. At check‑in I asked to reserve a table at a restaurant for the next day; the staff advises that since I booked with Expedia, Edwin, would be my concierge and would handle it, but I never heard from him—unlike other resorts that usually WhatsApp. Housekeeping only made the beds and changed towels; they didn’t sweep, mop, or wipe down counters daily. At the buffet I saw cooks and waitstaff arguing. The waitress/waiters were inattentive, often not offering water or drinks until we were done with our food. We had a sofa bed with no blanket; when I requested one I was given just a sheet. When I inquired about New Year’s Eve dining, I was told we’d have to use the buffet. No one mentioned that a reservation was required for the gala‑style buffet, and I only found out as a line was forming outside the buffet at 10 am that morning.
Stayed 6 nights in Dec 2025

6/10 Okay

gaurav ramesh

Traveled with family
Disliked: Property conditions & facilities
Room had water leaking.was fixed after we complained. It had glass walls in bathroom. Not apt for a family resort. Front desk did not wrist broken wrist tag. Too much discrimination amongst staff for budget resorts.
Stayed 6 nights in Dec 2025

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities
Bar well stocked and pool clean. Rooms clean but bedding had a foul odor,staff didnt change bedding until i complained to house keeping.
Stayed 7 nights in Dec 2025

2/10 Terrible

Santrecia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
My recent trip to the Grand Palladium Palace Resort & Spa was hands down the worst vacation I have ever taken. From the moment we arrived, it was clear that the staff was not interested in making guests feel welcome or comfortable. The customer service was abysmal—85% staff members were consistently rude, unhelpful, and downright unpleasant. Instead of being greeted with warmth or hospitality. The staff’s attitude was far from professional; they seemed more interested in rushing us away than assisting us with any questions or concerns. On the first day, we had no clean washcloth, no pillowcase, and no sheets. Went to the front desk three different times before we received clean sheets and rags four hours later. The food was another major disappointment. It was consistently bland, poorly prepared. My husband got food poisoning. We only had the opportunity to try one restaurant within the resort ; fortunately, we had to eat at the buffet for all our meals. We were told all restaurants were fully booked and had no available reservations. Overall, the resort fell short of even the most basic expectations for customer service and comfort. It was a frustrating, disheartening experience that left us wishing we had chosen a different destination. I would not recommend this resort to anyone looking for a relaxing or enjoyable vacation. Save your money and time. there are far better options out there that genuinely value their guests and provide quality service.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jayvon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late in the evening on Thursday Dec 11. It took them an 1.5 to get us checked in. We dropped our items off to our room,then went to eat at the buffet. When we got back to our room it was extremely warm, our TV wasn't working in one of our bedrooms, as well as the mini bar. We contacted the front. An hr later they sent someone up to assist. They wasn't successful with anything. Friday morning we called back down bc we slept very uncomfortable, a s covered with sweat. We called back down to the front for assistance around 9a. They sent someone at 5pm. They still wasn't able to fix,the ac nor tv, and ended up having to switch the fridge out. Throughout the night we called and complained. Sat an Expedia agent arrived and switched our room at 3pm. The new room ac worked,but the room had a strong sewage smell that made us sick! Every restaurant we tried to make a reservation with said they were full, we walked to them to them thinking maybe someone canceled. Upon arrival they were completely empty with only five table being occupied. They finally got us in at the steak restaurant. When we were seated our table were covered with ants and were crawling on my daughter's arm! This vacation was a complete nightmare!!!!!!!!! I'm not stop with just this review, I'm taking this as high as possible!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic. All of our concerns were resolved expeditiously. Edwin is excellent. He checked on us and made sure we had everything we needed to enjoy our vacation. Carlos was also instrumental in making sure our room was changed to accomodate us. Our stay was great!
Stayed 3 nights in Dec 2025

8/10 Good

Joseph, Princeton

Stayed 3 nights in Nov 2025

10/10 Excellent

Wanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia fue espectacular. Desde el staff de servicio, la comida, la habitación, todo fue excelente. Todo el personal muy atento. Y el Sr. Juan Jalpay nos brindó un servicio y atención de excelencia. Definitivamente disfrutamos mucho nuestra estadía y esperamos volver pronto. La comida muy excelente en todos los restaurantes y buffets.
Stayed 7 nights in Nov 2025

10/10 Excellent

Paulo

Juan es muy bueno!
Stayed 4 nights in Nov 2025

8/10 Good

Chandan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Perfect, The good and The bad. Perfect - Cleanliness all around, Strong WIFI in the whole resort, Service was great. Good - good but limited entertainment, may be its due to off season(Nov, 2025); food quality was very good, but labels were all messed up, so be aware if you have specific dietary requirements; Bathrooms were clean but dated. Bad - The check in process was extremely slow. This needs improvement. it took us more than 1.5 hours to get us checked in to our rooms.
Stayed 4 nights in Nov 2025

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff was very kind. Food in restaurants was decent. Buffet, not bad. But not great. I did get sick from a buffet and had to miss my massage. :-( Otherwise great atmosphere. Felt safe. Would go here again.
Stayed 4 nights in Nov 2025

8/10 Good

Neerja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, cleaning staff was amazing. I liked the amenities.
Stayed 4 nights in Nov 2025

6/10 Okay

Tieshia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No, the staff tried to solve the problem, but it smelled of mold. I got my room moved but the smell was in all the rooms. The morning of checkout the bathroom ceiling started to fall in. My concierge service was top notch. The resort is old and was priced too high for the expensive we endured.
Stayed 4 nights in Nov 2025

10/10 Excellent

Manjini

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the best experience at Grand Palladium Punta Cana. Right from the moment we set foot on the property, Marina (manager of relationship services) met with us. Juan (check in at Punta Cana) was amazing. He made check in a breeze. Carlos (manager) from Bavaro coordinated our experience and made us feel at home. Juan and Marina made sure we had a great room, that we knew all the services the resort offered, assisted with a la carte bookings. We also did a dinner on the beach and they did such an amazing job putting this together. They were flexible when it was to rain on the night of our dinner. Hose Cruz (golf cart) drove us in the resort. He is amazing. Our child has food allergies. The chefs at eat restaurant came out to talk to us, including at the buffets. Chef Marvyn from Las Torres ran the breakfast buffet and he made sure the grills were cleaned prior to making my child’s crepes. Ruth from the pool bar is the best. She made the drinks perfectly. She was always pleasant, always remembered our drinks before we even ordered. Aris, Marian, Dani, and the woman from PoP did such a good job keeping the entertainment flowing. I loved the bachacha and the pool aerobics. We look forward to many more vacations at this resort. It was our second time back and it did not disappoint.
Stayed 7 nights in Nov 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Starting off the checkin was very welcoming. They greeted us and it was nice. The rooms were spotless of course and very comfortable. Edwin checked us in with ease and made us feel right at home. The staff and the whole resort is 100%. I will for sure be back to visit.
Stayed 5 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Sabeen

Stayed 3 nights in Nov 2025

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guest services manager Carlos and his staff went above and beyond to make our stay absolutely incredible! Every staff member we encountered—from the restaurants to the grounds—were warm, welcoming, and attentive. The rooms were spotless and beautifully maintained, the bars were fully stocked with great selections, and the lush landscaping made the property feel like paradise. A big thank you to the individuals who assisted us and for making our stay so special. Oscar B. Toronto, Canada
Stayed 7 nights in Nov 2025