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Paradisus Grand Cana - All Suites - All Inclusive

5.0 star property

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Photo gallery for Paradisus Grand Cana - All Suites - All Inclusive

3 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, minibar
Private beach nearby, white sand, free beach shuttle, sun loungers
Restaurant
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Playas de Bávaro, Punta Cana, La Altagracia, 230001
  • Cocotal Golf and Country Club
    ‪1 min walk‬
  • Los Corales Beach
    ‪2 min drive‬
  • Bavaro Beach
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite (Master, Swim-Up)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Master, Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • 1690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Family Concierge, Master)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Family Concierge, Master)

10.0 out of 10
Exceptional
(3 reviews)
  • 990 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Family Concierge)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Family Concierge)

  • 797 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

42-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

10.0 out of 10
Exceptional
(1 review)
  • 2992 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Family Concierge, Swim Up)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Family Concierge, Swim Up)

8.2 out of 10
Very good
(11 reviews)
  • 1292 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Family Concierge, Master)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Bedrooms (Family Concierge, Master)

  • 1798 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Family Concierge, Master, Swim Up)

42-inch Smart TV with cable channels, TV

Suite (Family Concierge, Master, Swim Up)

7.8 out of 10
Good
(7 reviews)
  • 1690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Master Suite

9.6 out of 10
Exceptional
(18 reviews)
  • 990 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, minibar

One Bedroom Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 797 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, minibar

2 Bedroom Master Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 1798 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Swim-Up)

42-inch Smart TV with cable channels, TV

Suite (Swim-Up)

  • 1292 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Master, Swim-Up)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Bedrooms (Master, Swim-Up)

  • 2992 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

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About this property

Paradisus Grand Cana - All Suites - All Inclusive

5-star hotel in Bávaro
7 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, free water park access, 5 bars/lounges, and a 24-hour fitness center are onsite.
Paradisus Grand Cana - All Suites - All Inclusive offers 432 air-conditioned accommodations with outdoor private hot tubs and minibars. These individually decorated and furnished accommodations have separate dining areas and include double sofa beds and dining tables. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maia has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Paradisus Grand Cana - All Suites - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Punta Cana hotel has its very own private beach. Paradisus Grand Cana - All Suites - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the hotel's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a children's pool, a 24-hour fitness center, and spa services. Onsite uncovered self parking is complimentary.

Paradisus Grand Cana - All Suites - All Inclusive has designated areas for smoking.

Paradisus Grand Cana - All Suites - All Inclusive has 7 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 27-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 4 floors
  • 5 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 5400 per pet (varies based on length of stay)
Service animals are welcome
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 5400 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Grand Cana All Suites
Paradisus Grand Cana All Suites All inclusive
Falcon's Resort By Melia All Suites Punta Cana
Paradisus Grand Cana - All Suites - All Inclusive Hotel
Paradisus Grand Cana - All Suites - All Inclusive Punta Cana

Paradisus Grand Cana - All Suites - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 616 out of 1056 reviews
Rating 8 - Good. 188 out of 1056 reviews
Rating 6 - Okay. 106 out of 1056 reviews
Rating 4 - Poor. 66 out of 1056 reviews
Rating 2 - Terrible. 80 out of 1056 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

sureli

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My family and I enjoyed the hotel stay. It’s beautiful hotel. The architecture is beautiful and our master suits were very spacious. The food was tasty and their variety was very good , however the food was always cold. No luck in eating hot food if you get to the buffet by 8pm. They were nice enough to heat it but it was an inconvenience. My biggest issue was the distance to the beach. Sigh. I’m a big beach lover. But walking a mile to go to the beach wasn’t fun at all. Yes, they had cart driving back and forward. But an inconvenient. The beach is beautiful. Clean. The staff were okay. The staff in the buffet were excellent. Very nice and friendly. The biggest problem was permitting transportation come in to pick us up. They have a policy in place that the request to permit someone to enter need to be make within 24hrs. So we have to be transported to the entrance because they didn’t permit our transportation to enter. So stupid because it was only to be pick up as we weren’t asking to register anyone to enter the hotel per say. So we left the hotel very upset and no one was able to accommodate us. Overall, we enjoyed the hotel and our stay. The pool and water park for the kids were very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paradisus Grand Cana is a beautiful resort, clean inside & out, rooms have so much space, family friendly and wonderful service & people! A must stay!
Stayed 6 nights in Apr 2025

4/10 Poor

Jasson

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Si eres dominicano te tratan diferente en el Hotel no te dan las atenciones que deben el la recepción te tratan como si no fueras a pagar en la entrada ni tragos de bienvenida te dan las maletas tú mismo la llevas a tu habitación porque si no te ven que viajas no le darás propinas
Stayed 3 nights in Apr 2025

10/10 Excellent

Arabel

Liked: Amenities
Good atmosphere, great food. Everything was amazing
Stayed 3 nights in Apr 2025

6/10 Okay

Jaime

Traveled with family
Disliked: Staff & service

TERRIBLE SERVICE

The property was a beautiful and the beach was truly the highlight of the trip, however, the service was TERRIBLE (I am being reserved with my word choice).We paid for a “ butler service” which the individual was available upon check-in and we never heard from him after that. We visited the concierge desk multiple times throughout our stay to help rectify the situation with no resolution. Upon check out, this was brought to the manager‘s attention and an apology was rendered, however, there was no openness to refunding money that was spent for the “butler service” during our stay. Furthermore, there were charges for spa services rendered and when attempted to use the resort credit, we were told that it was only for massages. However, this was not disclosed to us, nor written on the resort credit provided to us. At the price point we paid in comparison to other vacations, the lack of focused customer service, non willingness to help and/or compensate for the non delivery of a paid service is inexcusable. Further, most employees were consistently on their cell phone and “too consumed with their phone” to help. It truly is unfortunate as the property is beautiful along with the beach, but service was the worst we every experienced. This was our first and last time in the Dominican.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Extremely family friendly! Best trip we have ever had!
Stayed 6 nights in Apr 2025

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are absolutely incredible - spacious, clean, and well-thought out. The staff was helpful and friendly and the property is beautiful. Absolutely loved it!
Stayed 6 nights in Apr 2025

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. More amenities needed as in entertainment. More music!
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with great food
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Connie Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities were good and generally very clean, food was ok at the buffet and very good at the restaurants (although availability was very limited for reservations), service was mostly good but depended on the person you were helped by - there were a lot of helpful and pleasant people but also more than a few that were not friendly or helpful at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Apr 2025

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big complex with beautiful gardens. Rooms were spacious, clean and elegantly designed. Food was good with lots of options. Staff was excellent: friendly, courteous and helpful. We enjoyed our stay and were sad to leave. Note that restaurants can be booked all at once Sunday near the lobby. We did not need the concierge service.
Stayed 5 nights in Apr 2025

2/10 Terrible

Niraj

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had broken drawers in bathroom. Water leaking from ceiling. I called 5 to 6 times for someone to show up. It took the hotel people to come after 2 days. I was moved to downgraded room. Which also had water leaking through ceiling. After 3 days and moving to 3 rooms, the hot tub in balcony had cracks and water leaking out again. It would not hold water. At this point I gave up on this resort and their customer service. I am platinum member with expedia. When I booked through them, it mentioned $200 resort credit which I was not given at resort. Then at check in, Aaron the guy from resort mentioned me if I pay $679 for whole stay I can get upgrade. I told him I am platinum member with expedia and if upgrade is available then I dont have to pay. Then his story changes that oh upgrade is not available for all 5 days you staying. But then when he was checking in another family he gave same upgrade option, same dates as mine and asked them to pay. The other family denied too. If you want to stay in water leaking room then this is the go to resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Floryvette Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and customer service above and beyond expected
Stayed 5 nights in Apr 2025

10/10 Excellent

Flor Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, above and beyond
Stayed 3 nights in Apr 2025

8/10 Good

ESTELLE

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent food, water park, pools and beach were fun for kids. Wish there was a game room or something indoor for us to play in with kids as well. Family conceirge (Carolina) was very helpful and supportive with our questions and needs.
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness
Stayed 4 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did have a couple issues I feel should be noted. One,
Stayed 9 nights in Apr 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Jeannette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was we could order late dinner for our room and the service was great.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a 5 star experience
Stayed 7 nights in Feb 2025

10/10 Excellent

hermin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Highly recommend
Stayed 3 nights in Apr 2025

8/10 Good

Ian

Stayed 7 nights in Mar 2025

10/10 Excellent

Escarlen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up master suite was phenomenal. The hotel is very well maintained. Staff is extremely attentive and friendly. Best vacation ever. We will be returning.
Stayed 2 nights in Apr 2025