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Paradisus Grand Cana - All Suites - All Inclusive

5.0 star property

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Photo gallery for Paradisus Grand Cana - All Suites - All Inclusive

3 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Reception
Exterior
1 bedroom, premium bedding, pillowtop beds, minibar
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
Playas de Bávaro, Punta Cana, La Altagracia, 230001
  • Cocotal Golf and Country Club
    ‪1 min walk‬
  • Los Corales Beach
    ‪2 min drive‬
  • Bavaro Beach
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite (Master, Swim-Up)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Master, Swim-Up)

  • 1690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Family Concierge, Master)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Family Concierge, Master)

10.0 out of 10
Exceptional
(2 reviews)
  • 990 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Family Concierge)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Family Concierge)

  • 797 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

42-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

10.0 out of 10
Exceptional
(1 review)
  • 2992 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Family Concierge, Swim Up)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Family Concierge, Swim Up)

8.2 out of 10
Very good
(11 reviews)
  • 1292 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Family Concierge, Master)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Bedrooms (Family Concierge, Master)

  • 1798 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Family Concierge, Master, Swim Up)

42-inch Smart TV with cable channels, TV

Suite (Family Concierge, Master, Swim Up)

7.8 out of 10
Good
(7 reviews)
  • 1690 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Master Suite

9.6 out of 10
Exceptional
(16 reviews)
  • 990 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, minibar

One Bedroom Suite

9.4 out of 10
Exceptional
(49 reviews)
  • 797 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, minibar

2 Bedroom Master Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 1798 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Swim-Up)

42-inch Smart TV with cable channels, TV

Suite (Swim-Up)

  • 1292 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Master, Swim-Up)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Bedrooms (Master, Swim-Up)

  • 2992 sq ft
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

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About this property

Paradisus Grand Cana - All Suites - All Inclusive

5-star hotel in Bávaro
7 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, free water park access, 5 bars/lounges, and a 24-hour fitness center are onsite.
Paradisus Grand Cana - All Suites - All Inclusive offers 432 air-conditioned accommodations with outdoor private hot tubs and minibars. These individually decorated and furnished accommodations have separate dining areas and include double sofa beds and dining tables. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maia has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Paradisus Grand Cana - All Suites - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Punta Cana hotel has its very own private beach. Paradisus Grand Cana - All Suites - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the hotel's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a children's pool, a 24-hour fitness center, and spa services. Onsite uncovered self parking is complimentary.

Paradisus Grand Cana - All Suites - All Inclusive has designated areas for smoking.

Paradisus Grand Cana - All Suites - All Inclusive has 7 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 27-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 4 floors
  • 5 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 5400 per pet (varies based on length of stay)
Service animals are welcome
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 5400 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Grand Cana All Suites
Paradisus Grand Cana All Suites All inclusive
Falcon's Resort By Melia All Suites Punta Cana
Paradisus Grand Cana - All Suites - All Inclusive Hotel
Paradisus Grand Cana - All Suites - All Inclusive Punta Cana

Paradisus Grand Cana - All Suites - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 589 out of 1017 reviews
Rating 8 - Good. 184 out of 1017 reviews
Rating 6 - Okay. 103 out of 1017 reviews
Rating 4 - Poor. 66 out of 1017 reviews
Rating 2 - Terrible. 75 out of 1017 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the worst resort we’ve ever stayed in. Everything was terrible. The food was mediocre—bland, repetitive, and always cold. They have no chafers or warmers to keep the buffet hot. Housekeeping was inconsistent. They never replaced towels consistently. The room wasn’t cleaned properly. The couch in our room was filthy, and when this was reported, nothing was done. The seats around the property were dirty. The staff all looked like they didn’t want to be there. It always seemed like you were bothering them when you asked for something. No attention to detail. This is definitely NOT a five-star resort. The whole experience made us not enjoy our time in the DR, and we couldn’t wait to leave and go back home. When we go on vacations, we are always sad on departure day—especially our 10-year-old daughter—but in this case, we were so happy to go back home. We couldn’t wait to get out of here. This resort is a 2-star, and I do not recommend it at all. Don’t be fooled by the positive reviews like we were. Pay attention to the negative reviews—they are actually true.
Stayed 5 nights in Mar 2025

10/10 Excellent

LUIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities, 24/7 room service Ita glamorous, luxurious, every where you go its beautiful, pool, beach was great. Restaurants were very good. Laundry service was a plus. Spa is beautiful but pricey. Great customer service, very clean and many activities. Family friendly.
Stayed 3 nights in Mar 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful BUT our hot tub was broken and we couldn’t use it-also, we didn’t really understand some of the amenities we could take advantage of and weren’t made aware of coupons we could have used etc.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the rooms and the amazing pools and pool access. Loved the water park!! Loved the pasta!! Loved the single malt scotch! Great service from tons of staff. Property needs to add a mini cafe with proper coffee and espresso drinks and staff to make them. Property desperately needs to fix the dinner reservation system. Family concierge is an unnecessary option as I only booked it to avoid issues with reserving the a La cart restaurants. Still had major issues. Should keep it to VIP circle folks and then everyone else. Gabriel was super nice band did help but the property should just have people helping guests when help is needed as their standard practice. I wouldn’t book that service again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Alex, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Clean, beautiful, great food, good spa. Pools and bars, bunch of restaurants. Highly recommend!
Stayed 7 nights in Mar 2025

10/10 Excellent

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 6 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who doesn't particularly enjoy All Inclusive resorts I was pleasantly surprised with the experience here. The rooms were a real highlight - incredibly spacious and impressive, modern design and materiality and the hot tub on the terrace was a major bonus
Stayed 7 nights in Mar 2025

8/10 Good

Brandy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms, pool and water park were fantastic. The kids loved the bouncy castle thing in the pool you guys blew up one day, and the milkshake stand. Have to say though, the service at the buffet was horrible. Just trying to get a coffee in the morning or a glass of wine at night with dinner was painful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular vacations!
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, very well maintained, great staff
Stayed 7 nights in Mar 2025

2/10 Terrible

Caroline, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They did not give me the type of room that I requested and kept changing us in different rooms every day. We changed three times but the last room was the worst as it smelled sewer system. By the time we got back from dinner it was flooded with water coming from adjacent to the shower. Workers in the middle of the night and it messed up our vacation and we left the hotel two days before. Spoke w Expedia who recommended that we leave. They promise to reimburse, but never followed up w their promise. This was a nightmare vacay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Dezranique L

Stayed 4 nights in Dec 2024

4/10 Poor

Magdalena

Stayed 7 nights in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Amie, Greenwich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 5 nights in Mar 2025

8/10 Good

GERALD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was not the best was the buffet food was always cold.
Stayed 6 nights in Mar 2025

10/10 Excellent

Dounyazad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Azadeh Ghobadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Gigi lui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I (5 of us) stayed in the 2 bedroom master suite and there were so much room!! The hotel is beautiful. The staff was amazing; super friendly. Special shout outs go to the entertainment team - Fabio, Nani and Rasia. There made our stay extra special! The food was 6.5 out of 10- we've stayed at a few places in DR with exceptional food so I would rate this average. Our bedroom was next to the living room of the party next door and the walls are THIN so we were able to hear all their conversations. Not the most pleasant for their 2am room service and their 3am drunken loud sex romps. I would suggest buildings where they have more family friendly guests and buildings for people who want to go on ragers and benders. Despite that, we loved the property and would come back.
Stayed 8 nights in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

La Tosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WILL RETURN

Attention to DETAIL!! Beautiful and very clean resort. If I had one complaint, it would be more for the resort to provide Turkey or Chicken options for Breakfast for some individuals that can’t eat Pork. Concierge service with Lissette was AMAZING!! Jorge and Rafael pool side are AMAZING mixologists!! We had a wonderful experience and will return soon. ❤️
Stayed 4 nights in Mar 2025

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice place to stay. Child friendly. Most of the staff was great. Food could be better but could have been worse so basic. Walls and doors are not well insulated so you unfortunately could hear all the people in the halls. Usually quiet after 10pm but like anywhere ypu have a few rude people. The beach is a 3min golf cart away or a 10/15 min walk. Beach was nice and clean. Water park was good for our needs except the baby section sprinklers didn't work so that was disappointing but baby still had a blast. The crib we had requested was there upon arrival. This was a great experience for our family of 4 which included a 1yr old. We also had a swim out room which was fantastic and another reason we chose this resort. We would go to another Melia resort.
Stayed 7 nights in Feb 2025

2/10 Terrible

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Worth the Hype – More Like a 2-Star Hotel I regret booking this resort. It’s advertised as a 5-star experience, but in reality, it’s barely a 2-star. From the moment we arrived, the service was awful—slow check-in, uninterested staff, and an overall lack of hospitality. The worst part was the beach staff constantly harassing us to buy overpriced excursions. We couldn’t relax for five minutes without being approached and pressured to spend more money. It felt like they cared more about upselling than guest experience. The rooms were not properly cleaned, housekeeping was unreliable, and basic amenities were often missing. The food was bland, repetitive, and definitely not up to the standard of a so-called luxury resort. Drinks were weak, and getting decent service at the bar was nearly impossible. The beach and pool areas were overcrowded with not enough loungers, and the entertainment was lackluster at best. Many advertised amenities were either unavailable or required extra fees. Save your money and go elsewhere—this resort is NOT worth the price. I would never return and do not recommend it to anyone expecting a true 5-star experience.
Stayed 3 nights in Mar 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Not Worth the Hype – More Like a 2-Star Hotel I regret booking this resort. It’s advertised as a 5-star experience, but in reality, it’s barely a 2-star. From the moment we arrived, the service was awful—slow check-in, uninterested staff, and an overall lack of hospitality. The worst part was the beach staff constantly harassing us to buy overpriced excursions. We couldn’t relax for five minutes without being approached and pressured to spend more money. It felt like they cared more about upselling than guest experience. The rooms were not properly cleaned, housekeeping was unreliable, and basic amenities were often missing. The food was bland, repetitive, and definitely not up to the standard of a so-called luxury resort. Drinks were weak, and getting decent service at the bar was nearly impossible. The beach and pool areas were overcrowded with not enough loungers, and the entertainment was lackluster at best. Many advertised amenities were either unavailable or required extra fees. Save your money and go elsewhere—this resort is NOT worth the price. I would never return and do not recommend it to anyone expecting a true 5-star experience.