This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Occidental Nuevo Vallarta - All Inclusive features 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. This all-inclusive property also offers spa services, a complimentary children's club, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.
Occidental Nuevo Vallarta - All Inclusive is a smoke-free property.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with free minibar items and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Open daily.
Mariachi - Onsite restaurant. Open daily.
Royal Level Restaurant - Onsite restaurant. Open daily.
Tokyo - Onsite restaurant. Open daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 1800 fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Pool access available from 8 AM to 8 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
On-site PCR COVID-19 testing is available for a MXN 1800 fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).