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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
5 bars/lounges, poolside bar, beach bar
Free minibar, in-room safe, blackout drapes, iron/ironing board
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi
$451
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Place, Art Walk Bucerias
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Queen Bed

Standard Queen Bed | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Queen Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Tropical View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View Doble

8.4 out of 10
Very good
(46 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

Deluxe Tropical View King | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View King

8.2 out of 10
Very good
(32 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Doble

Deluxe Ocean View Doble | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ocean View Doble

8.0 out of 10
Very good
(32 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool view Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Pool view Doble

8.0 out of 10
Very good
(12 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean View Doble

7.8 out of 10
Good
(26 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean Front King

8.2 out of 10
Very good
(23 reviews)
  • Bay view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Club Junior Suite Swim Out King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out King

9.2 out of 10
Wonderful
(11 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Club Junior Suite Swim Out Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out Doble

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Club Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Ocean View Doble

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior with Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Room Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • 301 sq ft
  • Sleeps 2

View all photos for Double Suite Classic with Pool View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Classic with Pool View

  • 430 sq ft
  • Sleeps 4

View all photos for Double Suite Junior with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 4

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Deluxe with Garden View

  • 365 sq ft
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Deluxe with Sea View

  • 365 sq ft
  • Sleeps 4

View all photos for Double Suite Premium with Pool View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Premium with Pool View

  • 430 sq ft
  • Sleeps 4

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

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About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star Nuevo Nayarit property walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request.
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a terrace, a complimentary children's club, and an arcade/game room. Complimentary covered self parking is available on site.

Krystal Grand Nuevo Vallarta – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 670 out of 1540 reviews
Rating 8 - Good. 432 out of 1540 reviews
Rating 6 - Okay. 241 out of 1540 reviews
Rating 4 - Poor. 100 out of 1540 reviews
Rating 2 - Terrible. 97 out of 1540 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
More bacon at breakfast buffet would help.
Stayed 4 nights in Nov 2025

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
First room they put us in was a view of an alley and the next resort's a/c system. Room was VERY moldy smelling. Smell was awful.Ground floor, small window with no screen. Smallest bathroom you ever saw. Told us it was "resort view". It was worse than a Motel 6. Totally unusable. The next day they moved us into a new room no smell. Normal size room. Very satisfied with that one. .
Stayed 4 nights in Nov 2025

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had lots to offer. The kids pool was a hit with our grandkids. The buffet was excellent. The staff was amazing, friendly and helpful. The restaurants were great as well. The rooms were fine and comfortable. We would recommend this hotel.
Stayed 9 nights in Oct 2025

10/10 Excellent

Daniel John

Stayed 7 nights in Nov 2025

8/10 Good

Cynthia Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, food was good, rooms were nice pools and beach were great!
Stayed 7 nights in Nov 2025

10/10 Excellent

Maria

Stayed 5 nights in Sep 2025

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good resort, the elevator sucks ass, ala cartes are solid Buffet solid, drinks are fire, coffee is fire Mango Margie’s are fire Swim up bar is fire Need better music and nightlife
Stayed 7 nights in Nov 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was amazing! Very friendly always saying hi or good morning every time we saw them. The room was very clean. If I can mention two things that would make our next trip better is the beds are a little to hard for my liking and the room had a little bit smell of mold
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and great staff!
Stayed 5 nights in Nov 2025

8/10 Good

adan

Traveled with family
Liked: Cleanliness
Very good service
Stayed 5 nights in Nov 2025

10/10 Excellent

Victoria

The room was great -
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deadly
Stayed 3 nights in Oct 2025

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean place. Bed was a bit hard and had to wait for breakfast Buffett but overall good
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, gorgeous place
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose L

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything about this resort was amazing. Staff was great , room was real nice with pool attached . Will definitely come back .
Stayed 6 nights in Oct 2025

6/10 Okay

Barbara

Traveled with family
Disliked: Property conditions & facilities
A ways from night life… place ran down
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Stayed 3 nights in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay, liquor not
Stayed 7 nights in Oct 2025

6/10 Okay

JO LYNN

We upgraded our room so that was lovely but our friends stayed in the lobby building and their rooms smelled mouldy the pool towels could only be collected by the lobby there should have been one by the beach the entertainment was terrible the lobby had hardly any seating the food was horrible the infinity pool was nice the beach was dirty and not groomed like most resorts
Stayed 10 nights in Oct 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the worst hotel experience ever! Don’t waste even a single cent on this horrible place. The cleanliness is zero, the customer service is nonexistent, and the food is terrible — even worse than zero! We had to change two rooms, and both were absolutely horrible — dirty, smelly, and uncomfortable. The air conditioning didn’t work, and nobody cared to fix it. The staff completely ignored our complaints and showed no respect or professionalism. Everything about this hotel was a disaster from start to finish. Avoid this place at all costs — it should be shut down!
Stayed 5 nights in Oct 2025

10/10 Excellent

Amber Lynette, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and always available. Our room was more than expected, it was perfect for myself and two sons. The pools were great, lots of beach chairs available and the ocean waves could not be beat.
Stayed 7 nights in Oct 2025

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the restaurants was closed during our visits and the others rotated days off. Buffet theme changed somewhat daily but good staples remained most days. Foods were labeled with potential allergy information, but Vegetarian dishes were not. We never went hungry or had any complaints about food quality over the week. Pools were clean and large, one adults only. Loungers were reserved by people putting they're belongings on them so need to be early to find a spot. Pools side bars and restaurants were well equipt and busy. Beach was clean with loungers, about a 30min walk to the next town. Rooms were clean but overall a little touch-up and maintainance required throughout the hotel. We had a swim-out suite and many tiles were missing, plaster and paint looking tired and chipped in areas. There were cleaners in the pools most days though. My only real complaint was that our room was very noisy. We could here everything that happened in the cafe next door, and during the night -presumably the cleaning crew - would drag heavy furniture across the floors waking us up daily. I would return again. Staff were friendly, food was great and the location was perfect
Adults pool
Rooftop bar
Coffee
Italian restaurant
Stayed 7 nights in Oct 2025

8/10 Good

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great staff, nice views. Highly recommend to stay at Krystal Grand Nuevo Vallarta!
Stayed 4 nights in Oct 2025

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities
Was family oriented, but some of the staff are not that friendly
Stayed 3 nights in Sep 2025

4/10 Poor

Susan Christine

Stayed 4 nights in Oct 2025