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Deluxe Tropical View Doble

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$242* Per night/room Oct 3 - Oct 4

Junior Suite Ocean Front King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Altitude Club Junior Suite Swim Out King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Tropical View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Ocean View Doble

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Resort View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Not included

  • Room service

  • One or more venues limit dining availability
  • All available beverages included
  • Minibar (all beverages included)
  • Taxes included
  • Buffet-style meals included
  • Gratuities included
  • Additional gratuities accepted
  • Room service not included

Property Features

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive features a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, a terrace, and a complimentary children's club. Complimentary covered self parking is available on site.

Krystal Grand Nuevo Vallarta – All Inclusive is a smoke-free property.

  • Daily
  • Number of outdoor pools - 3
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 5
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • 24-hour front desk
  • Beach umbrellas
  • Covered parking
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 8
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Free buffet breakfast
  • ATM/banking
  • Number of restaurants - 4
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 480
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Room Amenities

Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and minibars (stocked with some free items). LED televisions are featured in guestrooms. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Room service
  • Soundproofed rooms
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • In-room safe (laptop compatible)
  • MP3 docking station
  • Minibar (stocked, some free items)
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Wardrobe or closet
  • Mobile key entry

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.

Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

The Grill - This restaurant serves dinner only. Reservations are required. Open select days.

Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Room service is available.

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Archery on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 3800 fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Credit card pre-authorization

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 3800 fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Hotel Names

  • Krystal Grand Nuevo Vallarta
  • Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Hotel Reviews

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