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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Reception
3 outdoor pools, pool umbrellas, sun loungers
Children's play area - indoor
On the beach, sun loungers, beach towels, beach massages

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Spa
  • Gym
$222
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Cofresi Beach
    ‪6 min drive‬
  • Place, Ocean World Adventure Park
    ‪7 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Sea View

  • 527 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

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Aerial view
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About this property

Playabachata

4-star Puerto Plata property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and barbecue grills.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 691 out of 2111 reviews
Rating 8 - Good. 443 out of 2111 reviews
Rating 6 - Okay. 333 out of 2111 reviews
Rating 4 - Poor. 235 out of 2111 reviews
Rating 2 - Terrible. 409 out of 2111 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Genie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible conditions too many to list first off the bathroom no running water the shower heads full of mold the tubs all rusted and dirty. Bugs everywhere! The food was horrible! The drinks were all water zero entertainment and all the locals come and take over the place it was a horror show! Never again will we come back even if it’s free! Beware do not come here!!! Also power outages occurred at least six times I want my money back
Stayed 7 nights in Jul 2025

2/10 Terrible

Claribel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't usually leave reviews, but my recent stay at Playa Bachata Resort compelled me to share my experience. Unfortunately, the resort fell short of expectations. The check-in process was chaotic, and the room assignment process seemed disorganized. The bedrooms were not only dirty but also plagued by mosquitoes and other issues. The bathroom water had a strong sewage smell throughout my three-day stay. The pools were unclean, and the lawn chairs were broken and covered in bird droppings. The main dining area was infested with roaches of all sizes, which was unappetizing and disturbing. The food lacked variety, was often overcooked, and didn't look appealing. The chefs' handling of food was careless, and their attitude was unfriendly. It's disappointing to see a staple resort in Puerto Plata in such a state of disrepair. Despite the challenges, the staff were kind, helpful, and resourceful, making the best of a difficult situation. Hopefully, this review will highlight areas for improvement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ewan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was goid rooms need upgraded
Stayed 3 nights in Jul 2025

2/10 Terrible

Dilcia

Stayed 2 nights in Jul 2025

10/10 Excellent

Jordania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed. The staff are rude and don’t want to help you. The water and electricity went off at night. The food is the same thing everyday and the food be tasting nasty. Please if you want to enjoy how beautiful is puerto plata I recommend you to booked another hotel. This one is not good at all.
Stayed 10 nights in Jul 2025

6/10 Okay

Ramiro

Stayed 4 nights in Jul 2025

4/10 Poor

Waskar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is so old, for room there are not card keys and the Air Conditioner is managed for them, you can adjust temperature whatever you want. It's was so hot in the room. The food was good and the beach have an amazing view.
Stayed 1 night in Jul 2025

2/10 Terrible

Javier Antonio

Stayed 2 nights in Jul 2025

2/10 Terrible

RICHARD

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Arrived noon, front dest manager refused my 2 kids because they were not added in the family room that accommodates 5. Waited 3 hrs, had to cancel 1 of our 3 rooms to rebook and was way over charged. Notified expedia and was told hotel could of waved the dependents and given us the same room we rebooked.party of 8 missed lunch and our vacation started terrible.
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Berta A, ELMONT

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beaches,
Stayed 6 nights in Jul 2025

2/10 Terrible

arly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Juan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lights kept going out NO AC DAY TIME 1 NIGHT I HAD AC MY LAST NIGHT I SLEPT IN MY CARWITH MY SON PROPERTY OWNERS SHOULD REALLY SHOW.MORE RESPECT TO.OWNER EXCELLENT STAFF TOP NOTCH FRIENDLY HOSPITABLE GREAT STAFF
Stayed 3 nights in Jul 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish it was better

Hotel was way to crowded with locals. Wait time for buffet was toooo long. While I was having dinner with my family there was a roach on the table!! Unbelievable. This resort needs a mayor upgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penny Michelle

Traveled with partner
Liked: Amenities, property conditions & facilities
We spent 5 nights at the resort. We had an amazing experience! The staff are amazing! The property is very clean. We will definitely be returning.
This was the view we woke up to every morning.
Stayed 5 nights in Jul 2025

2/10 Terrible

Clara

Stayed 2 nights in Jul 2025

2/10 Terrible

Dilone

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I was in Tamboril
Stayed 2 nights in Jul 2025

6/10 Okay

Kelvin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

The only thing I didn't like is that there are nev

The only thing I didn't like is that there are never any reservations for restaurant reservations and the glasses smell worse, it seems like they don't wash them well. The hygiene isn't very good.
Stayed 2 nights in Jul 2025

8/10 Good

Wendy Gissela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Delia

Liked: Staff & service
Ok
Stayed 3 nights in Jul 2025

8/10 Good

Genesis

Liked: Staff & service
Disliked: Property conditions & facilities
It A great property the food was amazing. The rooms were very outdated. Some of the items were breaking or coming apart in the room. The beach was so beautiful and warm the drinks. It was hard to get drunk two weak , I love how they have party and entertainment wud they had more pools it was too crowded
Stayed 5 nights in Jul 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente gracias a dios
Stayed 2 nights in Jul 2025

2/10 Terrible

ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025