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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Children's play area - indoor
On the beach, sun loungers, beach towels, beach massages
Reception
3 outdoor pools, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Amber Cove
    ‪8 min walk‬
  • Cofresi Beach
    ‪6 min drive‬
  • Ocean World Adventure Park
    ‪7 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Sea View

  • 527 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront | 1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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About this property

Playabachata

4-star Puerto Plata property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and barbecue grills.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from April 16 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 631 out of 1958 reviews
Rating 8 - Good. 415 out of 1958 reviews
Rating 6 - Okay. 304 out of 1958 reviews
Rating 4 - Poor. 221 out of 1958 reviews
Rating 2 - Terrible. 387 out of 1958 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

andrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butiful location. Good food. Very good entertainment .
Stayed 6 nights in Apr 2025

8/10 Good

Basem

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mariano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Great, Food and Beverage Freddy was amazing, all the guys from the bars... buffet full of options
Stayed 3 nights in Apr 2025

6/10 Okay

Euclides

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Yarobis

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We are not coming back, customer services bad, not outlets to charge devices, they charge you if you borrow an outlet from them
Stayed 2 nights in Apr 2025

4/10 Poor

Jan David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like it used to be when it was the Riu, dissapointed, definitely a 2.5 star resort
Stayed 15 nights in Mar 2025

4/10 Poor

Arelis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like it. At check in I was given the rooms in separate houses when I have children. When I requested to be together in the same little house one of the Clerk told me he didnt care. The other told me what was they supposed to do to take the people out of their room. All i asked was to be together since my booking was with my children. One of the bed was broken. No soap was given to us. The food was salty and I found hair in my food twice. The only thing I liked was the beer. Other that I will never go back to this place again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dilenia

Stayed 2 nights in Mar 2025

2/10 Terrible

Sebastian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely terrible and old. Ants all in bathroom, ac not working, food was absolutely disgusting and staff are incredibly rude. Also the pics listed on Expedia are not the actual pics. They have a sister property next to it that is a really nice resort and they use those pics to list on Playabachata resort page which is catfishing and not as it seems. Please be wary I highly do not recommend. As someone who’s traveled a lot and stayed at many resorts especially in Dominican Republic I can confidently and whole heartedly say that staying at Playabachata was the absolute worst resort I’ve ever stayed at. It’s both a shame and disgrace to have that “resort” in the beautiful country of DR and beautiful town of puerto plata which is the birth place of tourism in the Caribbean.
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Traveled with family
Stayed 2 nights in Apr 2025

6/10 Okay

Carla

Traveled with family
Liked: Staff & service, amenities
Was a lot of food. Beds are old and i was having a oltnof pain,me and my mother. They need to change beds. Peoples like cleaning and by food areas they were wonderful. From desk not that nice. A lot good food.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marta

Stayed 8 nights in Mar 2025

4/10 Poor

Zoraida, Bronx

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The food was the same everyday and it was cold! The electricity would turn off constantly. The beach area was ok until the wind hit and all you had was sand all over and could not even enjoy tanning. It’s an overall old resort. There was one time we came from the beach and into dinner and they didn’t let us in even though we were covered but the next day someone else was dressed the same and they were allowed which was unfair.
Stayed 9 nights in Mar 2025

10/10 Excellent

Wandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2025

2/10 Terrible

Mithuzha

Stayed 4 nights in Mar 2025

10/10 Excellent

Reyes, New York

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose Anibal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time thank you everything was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should eliminate the personnel trying to get people to get a membership for the resort, I think that is killing tourism
Stayed 2 nights in Apr 2025

6/10 Okay

Tiffany, Philadelphia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Resort out dated
Stayed 3 nights in Mar 2025

8/10 Good

Bryanna

Liked: Cleanliness, staff & service
Food was great, staff was kind and rooms were clean. Had some free activities like wind surfing and kayaking! Beaches were well maintained and beautiful. Our toilet wouldn’t flush and there was poor water pressure. The room style is also very outdated, some drawers wouldn’t open or their handles would break. You will need to rent an adapter for your charger for 3USD (refundable deposit) since three prong chargers don’t fit in rooms.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Stayed 3 nights in Mar 2025

8/10 Good

Ramona

Traveled with group, Traveled with family
Liked: Staff & service
The foods are excellent and staff are great
Stayed 1 night in Mar 2025

8/10 Good

Angeles

Stayed 8 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful place

Service at the front desk was poor, basically rude. Not a good start. It got better after reporting a plumbing problem. However, it took 2 trips to finally fix the problem. The property was extremely pretty and nice--loved the 8 room condo-like buildings! And the beaches with trees--phenomenal--maybe the prettiest I've ever seen. Lots of privacy, though wish people didn't honk their horns like they do in the Dominican.
Stayed 5 nights in Mar 2025

6/10 Okay

Yhon

Traveled with family and small children
Liked: Cleanliness
The property is good enough for the price. Meanwhile, it’s impossible to contact reception, the WiFi is the worst, at the same time that the website advertises free WiFi on property. There is no outlet to charge anything in the rooms. One must go to the lobby to charge, get a little WiFi and talk to someone in reception.
Stayed 2 nights in Mar 2025