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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
5 bars/lounges, beach bar
Couples treatment rooms, sauna, hot tub, hot springs, Turkish bath
Children's area
Outdoor pool, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
$286
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪3 min drive‬
  • Place, Playa Dorada
    ‪23 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, bed sheets

Family Room

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, iron/ironing board, bed sheets

Suite, Sea View

  • 527 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Near Beach

Minibar, in-room safe, iron/ironing board, bed sheets

Doble Near Beach

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Playabachata

4-star Puerto Plata property with 3 restaurants
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Playabachata features an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a children's pool, a terrace, and a complimentary children's club.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 714 out of 2161 reviews
Rating 8 - Good. 452 out of 2161 reviews
Rating 6 - Okay. 338 out of 2161 reviews
Rating 4 - Poor. 242 out of 2161 reviews
Rating 2 - Terrible. 415 out of 2161 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Pamela

Disliked: Cleanliness, property conditions & facilities
Los tragos tienen que mejorar la calidad y un poco la atencion alas personas drinks need to be better
Stayed 7 nights in Oct 2025

10/10 Excellent

Russell Bryson, Jersey City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading negative reviews we were worry But, we were actually blown away in how beautiful this hotel was. Front desk staff Yandra was amazing!, hotel personnel in general were very accommodating and pleasing. Buffet staff Ramon and Moises were amazingly accommodating and making sure we had everything we needed. Fabio at the pool bar we'd nicknamed him"papà" very pleasant and kind always had our cups full. Hotel rooms very amazing comfortable and super clean. Great air-conditioning. Room cleaning services was awesome always left a nice decore in our bed and curtains. His hotel has a partner Senator which is lovely as well.
Stayed 3 nights in Oct 2025

4/10 Poor

Aracelis

Traveled with partner
Food was the same and horrible the bathroom you can use it because it was not going down after you use it.
Stayed 3 nights in Oct 2025

8/10 Good

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes everything was great
Stayed 2 nights in Oct 2025

2/10 Terrible

Marilyn, pleasantville

Traveled with family
Disliked: Amenities, property conditions & facilities
The room aren’t updated it.. lunch and breakfast is not good. They need to update that hotel. I wanted to leave as soon I check in. Really I don’t recommends.
Stayed 3 nights in Sep 2025

8/10 Good

Patricia, lynn

Stayed 2 nights in Oct 2025

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the room were super annoying. There were so many of them.
Stayed 6 nights in Oct 2025

2/10 Terrible

Carla, Staten island

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Worst Resort Ever – Traumatizing Experience at Playa Bachata! This place was absolutely horrible! I don’t even know where to start. The room was disgusting — AC didn’t work, fan didn’t work, toilet barely flushed, and everything felt hot and dirty. The pool was filthy and there was only ONE pool open for everyone. The beach was dirty, and it just felt like nobody cared about keeping this place clean. The food was nasty, drinks were disgusting, everything tasted spoiled or watered down. To make things worse, we saw huge roaches in our room and around the resort. That alone was enough to make me want to leave. But the worst part — my daughter got stung by a sea urchin at the beach. The so-called doctor at the resort was so money hungry and unprofessional, using a needle to pull out four sea urchins from her toes right there like it was nothing. No proper care, no compassion, just attitude and greed. My daughter was crying and scared, it was traumatizing to watch. This resort is a complete nightmare. Do not waste your money or time here. I wouldn’t stay here again even if it was free. Playa Bachata is the WORST resort ever.
Stayed 3 nights in Oct 2025

10/10 Excellent

Silvia

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping always made sure rooms were cleaned each day!
Stayed 5 nights in Jul 2025

8/10 Good

ANA

Stayed 2 nights in Sep 2025

4/10 Poor

Maria

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The staff are very racer they have preference they treat different the person special with Dominican They only like people from another country other then that is was good , room clean the food not so good
Stayed 2 nights in Oct 2025

6/10 Okay

Joaquin

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room are very clean but need upgrade. Cannot cotrol the AC and the ceiling fan is very old and makes squeaky noises
Stayed 4 nights in Sep 2025

4/10 Poor

Ester Elizabeth Rojas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I like the beach it was beautiful
Stayed 4 nights in Sep 2025

6/10 Okay

Genesis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Cirilo y ciribel

Stayed 8 nights in Aug 2025

10/10 Excellent

Leandro, Cotui

Stayed 2 nights in Sep 2025

6/10 Okay

wendolin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Not the same as when it was a Riu resort. Cheap. No toiletries. Limit drinks and horrible breakfast.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jose a

Disliked: Cleanliness, staff & service, property conditions & facilities
Lo unico bonito es fue la vista al mar,pero como empresera hotelera el servicio muy malo nos pusieon a esperar 4 horas en lobbin sin darnos servicio cliente ,tuvismo que dar 200 dolares para trasladarnos a otro hotel senator y ello no nos ofrecieron el vip que pagamos para nosotro fue una estafa,la habitacion muy mala sucia ,los empleados muy selectivo a trato al cliente,la bebida muy malo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karina, Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, bar overlooking the beach. Limited food after 11. Overnight food service run by a one man show. Not fair for him and greedy locals. Lost power overnight, yes no A/C, yet sister resort did not loose power. Staff is welcoming and friendly. Thier entertainment crew is amazing
Stayed 7 nights in Sep 2025

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente PERFECTO
Stayed 3 nights in Sep 2025

10/10 Excellent

Marideici

Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bien
Stayed 2 nights in Sep 2025

8/10 Good

Gemma

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a beautiful location! Do not book the standard room that sleeps 2-4 people if you have more than 2, as the room doesn't come equipped with the beds - you need to book a family room instead or waste a few hours on your first day trying to get an extra bed. The room is falsely advertised as 2 double beds, or 1 king bed - but the hotel explain that they do not offer double beds and it should say 2 single beds or 1 king bed. Other than that, a lovely stay, and credit to the reception team and manager who understood our frustration and helped us out.
Stayed 14 nights in Aug 2025